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Results for: sharjah

Airport Terminals

CountryCityAirportTerminal
AfghanistanKabulHamid Karzai International Airport (KBL)2
ArmeniaYerevanZvartnots International Airport (EVN)Main Terminal
AzerbaijanBakuHeydar Aliyev International Airport (GYD)New Terminal
BahrainManamaBahrain International Airport (BAH)Main Terminal
BangladeshChittagongShah Amanat International Airport (CGP)1
BangladeshDhakaHazrat Shahjalal International Airport (DAC)1 & 2
BelgiumBrusselsBrussels Airport (BRU)TB
EgyptAlexandriaBorg El-Arab International Airport (HBE)Main Terminal
EgyptAssiutAssiut International Airport (ATZ)Main Terminal
EgyptCairoCairo International Airport (CAI)Terminal 1
EgyptSohagSohag International Airport (HMB)Main Terminal
FranceLyonLyon–Saint-Exupéry Airport (LYS)T2
FranceParisCharles de Gaulle Airport (CDG)Terminal 3
FranceBordeauxBordeaux–Mérignac Airport (BOD)Terminal A
FranceMarseilleMarseille Provence Airport (MRS)Terminal 1 hall A
FranceMontpellierMontpellier–Méditerranée Airport (MPL)Terminal 1
FranceStrasbourgStrasbourg Airport (SXB)Main Terminal
FranceToulouseToulouse–Blagnac Airport (TLS)Hall B
FranceNiceNice Côte d'Azur Airport (NCE)Terminal 1
GeorgiaTbilisiTbilisi International Airport (TBS)Main Terminal
GermanyWeezeWeeze Airport (NRN)Main Terminal
GermanyCologneCologne Bonn Airport (CGN)T2
IndiaAhmedabadSardar Vallabhbhai Patel International Airport (AMD)2
IndiaBengaluruKempegowda International Airport (BLR)T2
IndiaKozhikodeCalicut International Airport (CCJ)Main Terminal
IndiaKolkataNetaji Subhash Chandra Bose International Airport (CCU)Main Terminal
IndiaChennaiChennai International Airport (MAA)Terminal 2
IndiaCoimbatoreCoimbatore International Airport (CJB)Main Terminal (D1)
IndiaNew DelhiIndira Gandhi International Airport (DEL)3
IndiaGoaDabolim International Airport (GOI)Main Terminal, Dabolim (Effective 29th Oct 2024, operation will be from GOX airport Manohar International Airport)
IndiaHyderabadRajiv Gandhi International Airport (HYD)Passenger Terminal Building (PTB)
IndiaJaipurJaipur International Airport (JAI)Terminal 1
IndiaKochiCochin International Airport (COK)3
IndiaMumbaiChhatrapati Shivaji Maharaj International Airport (BOM)2
IndiaNagpurDr. Babasaheb Ambedkar International Airport (NAG)Main Terminal
IndiaThiruvananthapuramTrivandrum International Airport (TRV)2 (New International Terminal Building -NITB)
IranYasujAyatollah Ayatollahi Airport (YES)Main Terminal
IranMashhadShahid Hashemi Nejad Airport (MHD)International Flights Terminal
IranShirazShahid Dastgheb Airport (SYZ)International Flights Terminal
IranTehranImam Khomeini Airport (IKA)Main Terminal
IraqBaghdadBaghdad International Airport (BGW)Babylon Terminal
IraqErbilErbil International Airport (EBL)Main Terminal
IraqNajafAl Najaf Al Ashraf International Airport (NJF)Main Terminal
IraqSulaymaniyahSulaymaniyah International Airport (ISU)Main Terminal
ItalyPisaPisa International Airport (PSA)Terminal B
ItalyBolognaBologna Guglielmo Marconi Airport (BLQ)Only one Terminal
ItalyCataniaCatania–Fontanarossa Airport (CTA)Terminal A
ItalyBergamoOrio al Serio International Airport (BGY)Main Terminal
ItalyNaplesNaples International Airport (NAP)T1
ItalyCuneoCuneo International Airport (CUF)Main Terminal
ItalyVeniceVenice Marco Polo Airport (VCE)Main Terminal
JordanAmmanQueen Alia International Airport (AMM)Main Terminal
KazakhstanAlmatyAlmaty International Airport (ALA)Main Terminal
KenyaNairobiJomo Kenyatta International Airport (NBO)Departure: Terminal 1C
Arrival: Terminal 1E
KuwaitKuwait CityKuwait International Airport (KWI)Terminal 1
LebanonBeirutRafic Hariri International Airport (BEY)Main Terminal
MalaysiaKuala LumpurKuala Lumpur International Airport (KUL)Terminal-1
MoroccoRabatRabat–Salé Airport (RBA)Domestic: T2 / International: Terminal 2
MoroccoAgadirAgadir–Al Massira Airport (AGA)Terminal B
MoroccoCasablancaMohammed V International Airport (CMN)T2
MoroccoFezFès–Saïs Airport (FEZ)T2
MoroccoGuelmimGuelmim Airport (GLN)Main Terminal
MoroccoMarrakeshMarrakesh Menara Airport (RAK)T1
MoroccoNadorNador International Airport (NDR)Main Terminal
MoroccoOujdaOujda Angads Airport (OUD)Terminal 2
MoroccoTangierTangier Ibn Battouta Airport (TNG)T2
MoroccoDakhlaDakhla Airport (VIL)Main Terminal
NepalKathmanduTribhuvan International Airport (KTM)Terminal-1
NetherlandsAmsterdamAmsterdam Airport Schiphol (AMS)T3
OmanMuscatMuscat International Airport (MCT)Main Terminal
OmanSalalahSalalah Airport (SLL)Main Terminal
OmanSoharSohar Airport (OHS)Main Terminal
PakistanFaisalabadFaisalabad International Airport (LYP)Main Terminal
PakistanIslamabadIslamabad International Airport (ISB)Main Terminal
PakistanKarachiJinnah International Airport (KHI)Main Terminal
PakistanLahoreAllama Iqbal International Airport (LHE)Main Terminal
PakistanMultanMultan International Airport (MUX)Main Terminal
PakistanPeshawarBacha Khan International Airport (PEW)Main Terminal
PakistanQuettaQuetta International Airport (UET)Main Terminal
PakistanSialkotSialkot International Airport (SKT)Main Terminal
QatarDohaHamad International Airport (DOH)Main Terminal
RussiaMoscowDomodedovo International Airport (DME)Terminal 2
Saudi ArabiaAbhaAbha Airport (AHB)Terminal 1
Saudi ArabiaAl JoufAl-Jouf Airport (AJF)Main Terminal
Saudi ArabiaDammamKing Fahd International Airport (DMM)Main Terminal
Saudi ArabiaGassimPrince Nayef bin Abdulaziz Regional Airport (ELQ)Main Terminal
Saudi ArabiaJizanKing Abdullah Airport (GIZ)Main Terminal
Saudi ArabiaHa'ilHa'il Regional Airport (HAS)Main Terminal
Saudi ArabiaJeddahKing Abdulaziz International Airport (JED)North Terminal
Saudi ArabiaMedinaPrince Mohammad bin Abdulaziz International Airport (MED)Main Terminal
Saudi ArabiaRiyadhKing Khalid International Airport (RUH)Terminal 3
Saudi ArabiaTaifTaif Regional Airport (TIF)Main Terminal
Saudi ArabiaYanbuPrince Abdulmohsin bin Abdulaziz Airport (YNB)Main Terminal
SomalilandHargeisaEgal International Airport (HGA)Main Terminal
SpainValenciaValencia Airport (VLC)T1
SpainBarcelonaBarcelona–El Prat Airport (BCN)T2
SpainBilbaoBilbao Airport (BIO)Main Terminal
SpainMadridAdolfo Suárez Madrid–Barajas Airport (MAD)T1
SpainMálagaMálaga–Costa del Sol Airport (AGP)T3
SpainMurciaMurcia–Corvera Airport (RMU)Main Terminal
SpainPalmaPalma de Mallorca Airport (PMI)TA
Sri LankaColomboBandaranaike International Airport (CMB)Main Terminal
SudanKhartoumKhartoum International Airport (KRT)Terminal 2
SwitzerlandGenevaGeneva Airport (GVA)T1
SwitzerlandBaselEuroAirport Basel-Mulhouse-Freiburg (BSL)Main Terminal
TurkeyIstanbulIstanbul Airport (IST)Main Terminal
TurkeyAntalyaAntalya International Airport (AYT)T1 Terminal
TurkeyIstanbulSabiha Gökçen International Airport (SAW)Main Terminal
TurkeyTrabzonTrabzon Airport (TZX)Main Terminal
UAEAbu DhabiAbu Dhabi International Airport (AUH)T1 (Terminal A from 15th November)
UAEsharjahsharjah International Airport (SHJ)Main Terminal
UAERas Al KhaimahRas Al Khaimah International Airport (RKT)Main Terminal
UkraineKyivBoryspil International Airport (KBP)Terminal D
United KingdomLondonLondon Gatwick Airport (LGW)South Terminal

Ok to Board

Do I need Ok to board message when travelling to UAE?

Passengers traveling from India, Pakistan or Bangladesh to the UAE holding a copy of UAE visa or e-visa require "Ok to Board" message on their reservation. Passengers carrying original visa document do not require it.

If you are transiting via sharjah to a destination with visa on arrival, e-visa or paper visa, please make sure to check the requirements from the relevant Ministry of Foreign Affairs prior to your trip.

How to add "Ok To Board" message on the reservation?

The sponsor or the representative of the passenger can visit the nearest Air Arabia office in person holding the original visa document. Our staff will verify the document add the "Ok To Board" message on the reservation.

Is there any charges to update the Ok To Board message?

Yes, there is a fee of AED 15.

When can I update the Ok To Board message?

Ok To Board message needs to be done minimum 24 hours before the flight departure.

Refund

Air Arabia does not have a refund policy, instead, the amount that you have paid will be retained in the form of Air Arabia Credit after deducting the cancellation charges and all of the other applied charges*. The passenger will be able to use this amount on future flights that fall within one year from the date of the payment date.

* Passengers booking on Air Arabia Maroc are advised to check our Flight delays and cancellations section for the applicable policy in case of flight cancellations.

 

Explore our different fare options: Basic, Value, and Ultimate. Click below to learn about each fare type's policies.

 

Flights from/to/via UAE

 
ItemBasicValueUltimate
Cancellation (credit)Minimum 200 AED up to 24 hrs* (No refund within 24 hrs)

100 AED up to 24h* (Not permitted within 24 hrs)

Free (100% credit shell) up to 8h*
Cash Refund ProtectionNot permittedChargeableCash refund subject to fee (50% of Fare+Surcharge)

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 24 hours prior to flight departure with a minimum modification charge of AED 200, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of AED 100, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

7. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

 

More details on CFAR process and terms & conditions - Air Arabia sharjah

More details on CFAR process and terms & conditions - Air Arabia Abu Dhabi

Flights from/to/via Egypt

 
ItemBasicValue (For HBE flights only)Ultimate
Cancellation (credit)Minimum $55 up to 24 hrs*. (No refund within 24 hrs)

$25 up to 24h* (Not permitted within 24 hrs)

Free (100% credit shell) up to 8h*
Cash Refund ProtectionNot permittedChargeableCash refund subject to fee (50% of Fare+Surcharge) (Except CAI flights)

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 24 hours prior to flight departure with a minimum modification charge of $55, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of $25, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

7. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

 

More details on CFAR process and terms & conditions - Air Arabia Egypt

International Flights from/to Morocco

ItemBasicValueUltimate
CancellationEUR 50 up to 72 hrs* (No refund within 72 hrs)EUR 25 up to 24 hrs* (Not permitted within 24 hrs)Free (100% credit shell) up to 8h*
Cash Refund ProtectionNot permittedChargeableCash refund subject to fee (50% of Fare+Surcharge)

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 72 hours prior to flight departure with a minimum modification charge of EUR 40, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of EUR 25, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

7. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

 

More details on CFAR process and terms & conditions - Air Arabia Morocco

Domestic flights in Morocco

ItemBasicValueUltimate
CancellationMAD 200 up to 72 hrs* (No refund within 72 hrs)MAD 100 up to 24 hrs* (Not permitted within 24 hrs)Free (100% credit shell) up to 8h*
Cash Refund ProtectionNot permittedChargeableCash refund subject to fee (50% of Fare+Surcharge)

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 72 hours prior to flight departure with a minimum modification charge of MAD 200, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of MAD 100, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

7. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

 

More details on CFAR process and terms & conditions - Air Arabia Morocco

 

 

 

Name change

Can I change the passenger’s name for my on hold booking?

Yes, we offer free name change if the reservation is still on hold and has not been paid for.

 

Can I change the passenger’s name for my paid booking?

Yes, if the payment is done through cash or credit/debit card we offer name change maximum 24 hours prior to the scheduled time of departure for paid bookings. Name change charges as well as any fare difference will be applicable. 

Name change charges are:

  • For flights on Air Arabia sharjah & Air Arabia Abu Dhabi: AED 350.00 per person.

  • For flights on Air Arabia Egypt: USD 30 per person.

  • For flights on Air Arabia Maroc: Name change facility is not applicable.

*Name change option is not permitted for bookings paid using previous credit/credit vouchers.

 

I have entered the passenger’s name with the wrong spelling, how can I correct it? 

We request you to Submit Request and attach the passenger’s passport copy. Alternatively, you can contact us on Whatsapp support number +971 600 508001, Live chat, or call our contact center

 

My last name is changed after marriage, how can I change that? 

Please send us supporting documents by Submit Request and attach the passenger’s passport copy. Alternatively, you can contact us on Whatsapp support number +971 600 508001, Live chat, or call our contact center

 

Fare types

Explore our different fare options: Basic, Value, Ultimate and Premium. Click below to learn about each fare type's policies.

 

Flights from/to/via UAE

 
ItemBasicValueUltimatePremium
Hand baggage10Kg included10Kg included10Kg included10Kg included
Checked BaggageChargeable20/30Kg30/40Kg46Kg
MealChargeableSandwichPremium meal (Hot meal+dessert)Premium meal (Hot meal+dessert)
BeverageChargeableWater  WaterWater & Hot Drink
SeatsChargeableFree standard seat (Row 8 onwards)Any seat including front rowFront seats ( Row 1 & 2) and empty middle seat
RebookingMinimum 200 AED up to 24 hrs*. Not allowed within 24 hrs.1 modification up to 24h*. Not allowed within 24 hrs.2 modifications up to 8h*. Not allowed within 8 hrs.Unlimited free, up to 8h. Not allowed within 8 hrs.
Cancellation (credit)Minimum 200 AED up to 24 hrs* (No refund within 24 hrs)

100 AED up to 24h* (Not permitted within 24 hrs)

Free up to 8h before departureFree, up to 8h before departure
Cash Refund ProtectionBalance in credit voucherBalance in credit voucher100% balance in credit voucher or 50% cash100% balance in credit voucher or 50% cash
Priority Check-InChargeableChargeableIncluded (*select airports)Included
Priority BoardingNot IncludedNot IncludedNot IncludedIncluded

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 24 hours prior to flight departure with a minimum modification charge of AED 200, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of AED 100, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Premium Fare, you will be able to make unlimited modifications to your booking, upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

7. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

8. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

8. Once the 50% refund is processed there will be no further credit shell or refund due.

 

More details on CFAR process and terms & conditions - Air Arabia sharjah

More details on CFAR process and terms & conditions - Air Arabia Abu Dhabi

Flights from/to/via Egypt

 
ItemBasicValue (For HBE flights only)Ultimate
Hand baggage10Kg included10Kg included10Kg included
Checked Baggage20/30 Kg (CAI flights only)30/40 Kg40 Kg
MealChargeable (Meal included for CAI flights only)Sandwich + waterPremium meal (Hot meal+dessert+water)
SeatsChargeableFree standard seat (Row 8 onwards)Any seat (Economy)
RebookingMinimum $55 up to 24 hrs*. Not allowed within 24 hrs.1 modification up to 24h*. Not allowed within 24 hrs.2 modifications up to 8h*. Not allowed within 8 hrs.
Cancellation (credit)Minimum $55 up to 24 hrs*. (No refund within 24 hrs)

$25 up to 24h* (Not permitted within 24 hrs)

Free up to 8h* (Except CAI flights)
Cash Refund ProtectionBalance in credit voucherBalance in credit voucher100% balance in credit voucher or 50% cash (Except CAI flights)
Priority Check-InChargeableChargeableIncluded (*select airports)

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 24 hours prior to flight departure with a minimum modification charge of $55, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of $25, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

For CAI flights, cancellations can be made upto 8 hours before the flight with a minimum charge of $55. No refunds within 8 hours before the flight.

6. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

7. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

8. Once the 50% refund is processed there will be no further credit shell or refund due.

 

More details on CFAR process and terms & conditions - Air Arabia Egypt

International Flights from/to Morocco

ItemBasicValueUltimate
Hand baggage10Kg included10Kg included10Kg included
Checked BaggageChargeable15/20Kg25Kg
MealChargeableSandwich + waterHot meal
SeatsChargeableFree standard seat (Row 8 onwards)Any seat
RebookingEUR 40 up to 72 hrs*. Not allowed within 72 hrs.1 modification up to 24h*. Not allowed within 24 hrs.2 modifications Up to 8h*. Not allowed within 8 hrs.
CancellationEUR 50 up to 72 hrs* (No refund within 72 hrs)EUR 25 up to 24 hrs* (Not permitted within 24 hrs)Free up to 8h*
Cash Refund ProtectionBalance in credit voucherBalance in credit voucher100% balance in credit voucher or 50% cash
Priority Check-InChargeableChargeableIncluded

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 72 hours prior to flight departure with a minimum modification charge of EUR 40, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of EUR 25, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

7. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate fare type. 

2. CFAR will apply to the refundable and fully unused Ultimate fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

8. Once the 50% refund is processed there will be no further credit shell or refund due.

 

More details on CFAR process and terms & conditions - Air Arabia Morocco

Domestic flights in Morocco

ItemBasicValueUltimatePremium
Hand baggage10Kg included10Kg included10Kg included10Kg included
Checked BaggageChargeable15Kg25Kg40Kg
MealChargeableSandwichSandwichSandwich
BeveragesChargeableWaterWaterWater + Hot Drink 
SeatsChargeableFree seat (Row 8 onwards)Free Seat (Row 3 onwards)Front seats ( Row 1 & 2) and empty middle seat
RebookingMAD 200 up to 72 hrs*. Not allowed within 72 hrs.1 modification up to 24h*. Not allowed within 24 hrs.2 modifications Up to 8h*. Not allowed within 8 hrs.Unlimited free, up to 8h. Not allowed within 8 hrs.
CancellationMAD 200 up to 72 hrs* (No refund within 72 hrs)MAD 100 up to 24 hrs* (Not permitted within 24 hrs)Free, up to 8h before departureFree, up to 8h before departure
Cash Refund ProtectionBalance in credit voucherBalance in credit voucher100% balance in credit voucher or 50% cash100% balance in credit voucher or 50% cash
Priority Check-InChargeableChargeableIncludedIncluded
Priority BoardingNot IncludedNot IncludedNot IncludedIncluded

 

Modification/Cancellation Policy

*Fees and charges are subject to change.

1. For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

2. Air Arabia does not have a refund policy for bookings confirmed on fare types Basic and Value once the booking is paid for. On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.

3.Basic, you will be able to modify your booking once upto 72 hours prior to flight departure with a minimum modification charge of MAD 200, cancellation will be restricted with penatly.

4.Value, you will be able to modify your booking once upto 24 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking with a cancellation fee of MAD 100, up to 24 hours. Modification is not allowed within 24 hours before the flight.

5. Ultimate Fare, you will be able to modify your booking twice upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

6. Premium Fare, you will be able to make unlimited modifications to your booking, upto 8 hours prior to flight departure without a modification charge, only fare difference applies, or cancel your booking without a cancellation fee, up to 8 hours. Modification is not allowed within 8 hours before the flight.

7. Some reservations are not eligible for modifications such as promotional tickets, free gifted.

8. In case of No-Show passenger ticket is forfeited and only Govt. Taxes can be claimed.

 

Ultimate Fare - Process for Cash Refund

1. This benefit is applicable only on Air Arabia Ultimate amd premium fare types only. 

2. CFAR will apply to the refundable and fully unused fare paid by the passenger. 

3. The maximum refund amount is limited up to USD 200 per passenger per sector on domestic routes & USD 500 per passenger per sector on international routes (This will vary based on the fare you have paid)

4. It is mandatory to cancel the booking any time before 24 hours from the scheduled departure, and immediately submit the CFAR refund request through the link  https://CFARTune.amaglobalassistance.com 

5. CFAR Claims submitted within 24 hours of the scheduled flight departure time or after the scheduled departure time of the flight will not be accepted.

6. Once the ticket fare type, cancellation date & time are validated, the passenger will receive an email confirmation of the 50% refundable portion. 

7. The 50% refund under the Ultimate Fare will be transferred to the passenger’s local bank account.

8. Once the 50% refund is processed there will be no further credit shell or refund due.

 

More details on CFAR process and terms & conditions - Air Arabia Morocco