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Frequently asked Questions

Name change

You can always apply for a FREE name change if the reservation is still on hold and has not been paid for. However, once the reservation is paid, to change the name of the passenger, you will be required to pay the cancellation fee of the current booking, a name change fee of AED 150.00, as well as any fare difference if applicable. Please note that you are required to complete this process at least 24 hours prior to the scheduled time of departure.

*The name change facility is not applicable for Air Arabia Maroc, Air Arbia Egypt, and Air Arabia Jordan.