Frequently asked Questions

EC261 Claim

You may be entitled to compensation if your flight departed from Europe and arrived at your destination more than two, three, or four hours later than scheduled, depending on the distance of your journey or your flight was canceled within 14 days of departure or if you were involuntarily denied boarding. For any other claims, please contact our Customer relations team at customerrelations@airarabia.com

Click here to fill out the EC261 claim form.