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Frequently asked Questions


Air Arabia does not have a refund policy, instead, the amount that you have paid will be retained in the form of Air Arabia Credit after deducting the cancellation charges and all of the other applied charges*. The passenger will be able to use this amount on future flights that fall within one year from the date of the payment date.

* Passengers booking on Air Arabia Maroc are advised to check our Flight delays and cancellations section for the applicable policy in case of flight cancellations.