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Frequently asked Questions


Air Arabia does not have a refund policy, instead, the amount that you have paid will be retained in a form of Air Arabia Credit after deducting the cancellation charges and all of the other applied charges*. The passenger will be able to use this amount on future flights that fall within one year from the date of the payment date.

* Passengers booking on Air Arabia Maroc are advised to check our Flight delays and cancellations section for the applicable policy in case of flight cancellations.