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Passengers whose flights are affected due to restrictions imposed by respective authorities will automatically receive the full amount paid for the cancelled flight in the form of a credit voucher valid for 1 year on any Air Arabia flight.

 

You do not need to contact us if your flight is cancelled, please be assured that the amount paid will be automatically transferred to a credit voucher under the same reservation number.

 

If you still require assistance you can reach us on contactus@airarabia.com or call our contact centre.

 

We continue to monitor the situation and will inform the relevant passengers of any change regarding their flights.

 

Credit voucher terms and conditions:  

  • The credit voucher is valid for one year from the date of the cancelled flight.
  • The credit voucher value can be used on a new booking for any Air Arabia flight.
  • The credit voucher can be used by the same passenger or immediate family members.
  • You can use your credit voucher throughout the year for multiple transactions if you wish to (up to its value).