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Frequently asked Questions

Payment

Ways to Pay

Online payment: Pay online through credit/debit card. Click here to retrieve your booking and then click on "Make Payment" button.

Contact center: Call our contact centre and provide your reservation number (PNR). If you don't have a booking yet, the contact center can create one for you.

Cash: Cash payments can be accepted at

  • Our sales offices
  • Partner travel agents
  • At the airports prior to departure
  • Partner banks, money exchange houses, retail chains and post offices. Click here to see the complete list.

Payment Methods

Visa
International Master debit and credits cards are accepted in supported payment currencies.
Mastercard
International Master debit and credits cards are accepted in supported payment currencies.
Installments
Available in the UAE for select routes. The option allows converting the full payment amount into equal installments.
Book now, pay later
Hold the booking and pay through cash at our sales offices, partner travel agents, airports prior to departure, partner banks, money exchange houses, retail chains and post offices. Click here to see the complete list of partners.
Moroccan debit cards
Make payment with local debit cards issued in Morocco.
Internet/Mobile banking
Several Internet and mobile banking option are available in Morocco and India for payment.
mada bank cards
Pay with mada bank cards issued in Saudi Arabia
KNET
Passengers in Kuwait can pay through debit cards issued by their bank in Kuwait
Fawry
Use Fawry reference and visit the any bill outlet in Egypt accept Fawry payments to complete the booking.
RuPay
Make with RuPay debit or credit cards in India
iDeal
Allows our customers in Netherlands to pay using direct online transfer from their bank account.
Bancontact
Make payment through local debit card issued in Belgium.
Giropay
Allows our customers in Germany can securely using direct online transfers from their bank account.
Sofort
Allows our customers in Germany pay securely using direct online transfers from their bank account.