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Frequently asked Questions

Passengers with special needs

Passengers with disabilities or reduced mobility flying with Air Arabia who require a wheelchair, must notify us at the time of booking or as soon as they become aware that they will need special assistance and will be required to present supporting documents.

The notice must be done at least 48 hours prior to flight departure by contacting our call centre. We will try our best to provide the required assistance and if not we will provide an alternative flight.