Passengers with special needs

Passengers requiring wheelchair assistance can request the service throughout the Air Arabia network through any of the options below:

Online: While booking or modifying the flight, select the required wheelchair service in the 'Passenger Services' section on the 'Extras' page.

Customer Support: Contacting Air Arabia's customer support through live chat, Email or Call Center

Please note:

To ensure availability, it is recommended to book the service at least 24 hours before your flight and coordinate with airport staff at check-in.
A nominal fee may be charged by airport handling staff for the service.
Passengers traveling with a wheelchair must be accompanied by a travel companion who can assist them throughout the journey, including boarding, disembarking, and in-flight assistance.

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