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Frequently asked Questions

Passengers with special needs

Permanently disabled passengers are offered a complimentary wheelchair across Air Arabia network. This service is provided free of cost provided that the passenger is carrying a supporting document such as a medical certificate confirming the same. For passengers with reduced mobility due to age, or temporary condition, etc.. if the passengers are departing from Sharjah International Airport, then again the service is provided free of cost, however if passengers are departing from an outstation towards Sharjah, a charge of AED 50/ per passenger will be collected at their departure terminal.

All Air Arabia aircraft cabin are fitted with a special wheelchair to help passengers with special need and elderly move inside the cabin. It is advised to inform Air Arabia while placing the booking, in order to prepare the required service in advance.