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Frequently asked Questions

Check-in procedures

Check in counters open 3 hours prior to flight departure time and close 1 hour prior to departure time.

You are requested to approach the check in counter within the specified time holding your original travel document along with the required documents by the immigration department of the originating and destination country.

Our staff will check in your luggage and provide you with a tag for each piece of luggage, as well as your boarding card in which you will be able to see your name, flight details, gate number, seat number, and boarding time.

Ensure to reach the assigned gate within the specified time and present your travel document and your boarding card to the designated staff.