Cancellation
You can cancel your booking through the Air Arabia website or by contacting our call centre, or by visiting our sales offices and partner travel agents. Please note that your reservation number is required for the cancellation process, and a cancellation fee will be applied.
For reservations made with the "Basic" or "Value" fare, cancellations are permitted up to 24 hours prior to the scheduled departure time. For reservations made with the "Ultimate" fare, cancellations can be made up to 8 hours before the scheduled departure time without incurring any cancellation charges.
For reservations made from/ to Morocco, cancellations are permitted within 72 hours prior to the scheduled departure time if booked with "Basic" fare.
For reservations made with "value" fare, cancellations are permitted up to 24 hours prior to the scheduled departure time and for reservation made with "Ultimate" fare, cancellations can be made up to 8 hours before the scheduled departure time without incurring any cancellation charges.
*Cancellations are not allowed for bookings made with the "Lite" fare.
** Certain reservations, such as Promotional Tickets and Free Tickets, are not eligible for cancellation.
To cancel your reservation online please click here.