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Terms & Conditions - Modifications and Cancellations

You can modify and/or cancel the day of travel or modify the destination of your trip online, by contacting our call centre or by visiting our sales offices and partner travel agents.

Modifying flights operated by Air Arabia (flight no. starts with G9):

Change DurationModificationCancellation
72 hours before departure25% of the fare and surcharge or a minimum of AED 150 per passenger each way
(fare difference applies for modification)
30% of the fare and surcharge or a minimum of AED 150 per passenger each way
72 to 24 hours before departure25% of the fare and surcharge or a minimum of AED 200 per passenger each way
(Fare difference applies for modification)
30% of the fare and surcharge or a minimum of AED 200 per passenger each way
  • Within 24 hours before departure – No changes permitted.
  • For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.
  • Air Arabia does not have a refund policy once the booking is paid for (except flights to/from Cairo). On cancellation, Air Arabia will retain the remaining amount as a credit towards a future flight which can be used for travel within one year from the date of payment by the same passenger only.
  • Business Class passengers on Cairo flights, are eligible for free modification (fare difference will apply) up to 8 hrs prior to scheduled departure time. All passengers to/from Cairo are entitled for refund on cancellation, subject to terms & conditions.
  • If you have purchased Flexi or booked Extra fare, you will be able to modify your booking once without a modification charge, fare difference applies, or cancel your booking without a cancellation fee, up to 4 hours
  • Some reservations are not eligible for modifications such as promotional tickets, free gifted tickets, etc.

*Fees and charges are subject to change.


Modifying flights operated by Air Arabia Maroc (flight no. starts with 3O):

Change DurationModificationCancellation
72 Hours before departurea minimum of MAD 400 per passenger each way
(Fare difference applies for modification)
Not permitted, once the booking is paid
  • For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.
  • Air Arabia Maroc, does not have a cancellation neither a refund policy once the booking is paid for.
  • If you have purchased Flexi or booked Extra fare, you will be able to modify your booking twice without a modification charge, only fare difference applies.
  • Some reservations are not eligible for modifications such as promotional tickets, free gifted.

*Fees and charges are subject to change.


Modifying flights operated by Air Arabia Egypt (flight no. starts with E5):

Change DurationModificationCancellation
24 Hours before departurea minimum of EGP 350 per passenger each way
(Fare difference applies for modification)
a minimum of EGP 700 per pax each way
  • Within 24 hours before departure – No changes permitted.
  • For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.
  • If you have purchased Flexi or booked Extra fare, you will be able to modify your booking once without a modification charge, fare difference applies, or cancel your booking without a cancellation fee, up to 4 hours
  • Some reservations are not eligible for modifications such as promotional tickets, free gifted tickets, etc.

*Fees and charges are subject to change.