Hand baggage
Click below to learn about our hand baggage policies.
Flights from/to/via UAE
All our fare types include free cabin baggage subject to the following weight, size, and number of piece restrictions:
Cabin Baggage Allowance:
The total combined weight allowed for Cabin Baggage is 10 Kg. This is inclusive of Carry-on bag, personal item and duty free purchases.
Carry-on Bag Restrictions:
- 1 carry-on bag is allowed.
- Carry-on bag maximum dimensions: 55cm x 40cm x 20cm (including handles, pockets, and wheels).
- Carry-on bag must be declared at the check-in counters and Carry-on tags must be attached to every Carry-on piece.
Personal Item Restrictions:
- 1 personal item allowed.
- Acceptable personal items are: laptop bag or ladies’ handbag or gentlemen's satchel.
- Personal item maximum dimensions: 25cm x 33cm x 20cm.
- It must fit under the seat in front of you.
- Personal item must be declared at the check-in counters and personal item tag must be attached to every personal item piece.
Duty Free Purchases:
All duty-free purchases must fit within your carry-on bag or personal item and must be within your total weight limit of 10 Kg.
At the check-in desk
If your cabin baggage is too large or too heavy, you will need to either:
Check it in at the check-in desk, subject to your checked baggage allowance and applicable excess baggage rates, or
Remove items and place them in your checked baggage to meet the cabin baggage requirements. Please remove all valuable items and personal documents before checking in your hand baggage.
At the boarding gate
All cabin baggage, including duty-free purchases, will be checked for compliance with weight, dimensions, and number of pieces restrictions. If your cabin baggage exceeds the limitations, a fee of AED 100 or equivalent per piece will be applied.
Passengers travelling with infants
If you are travelling with an infant under two years old, you are entitled to one additional standard-sized hand baggage weighing up to 3 Kgs for items the infant may require during the flight.
This additional baggage must fit under the seat in front. You must declare the additional bag at the check in counter and personal item tags must be attached.
Prohibited Items
Please click here to review the check list of prohibited items that you should not carry in your underseat, hand or checked baggage.
Flights from/to/via Egypt
All our fare types include free cabin baggage subject to the following weight, size, and number of piece restrictions:
Cabin Baggage Allowance:
The total combined weight allowed for Cabin Baggage is 10 Kg. This is inclusive of Carry-on bag, personal item and duty free purchases.
Carry-on Bag Restrictions:
- 1 carry-on bag is allowed.
- Carry-on bag maximum dimensions: 55cm x 40cm x 20cm (including handles, pockets, and wheels).
- Carry-on bag must be declared at the check-in counters and Carry-on tags must be attached to every Carry-on piece.
Personal Item Restrictions:
- 1 personal item allowed.
- Acceptable personal items are: laptop bag or ladies’ handbag or gentlemen's satchel.
- Personal item maximum dimensions: 25cm x 33cm x 20cm.
- It must fit under the seat in front of you.
- Personal item must be declared at the check-in counters and personal item tag must be attached to every personal item piece.
Duty Free Purchases:
All duty-free purchases must fit within your carry-on bag or personal item and must be within your total weight limit of 10 Kg.
At the check-in desk
If your cabin baggage is too large or too heavy, you will need to either:
Check it in at the check-in desk, subject to your checked baggage allowance and applicable excess baggage rates, or
Remove items and place them in your checked baggage to meet the cabin baggage requirements. Please remove all valuable items and personal documents before checking in your hand baggage.
At the boarding gate
All cabin baggage, including duty-free purchases, will be checked for compliance with weight, dimensions, and number of pieces restrictions. If your cabin baggage exceeds the limitations, a fee of AED 100 or equivalent per piece will be applied.
Passengers travelling with infants
If you are travelling with an infant under two years old, you are entitled to one additional standard-sized hand baggage weighing up to 3 Kgs for items the infant may require during the flight.
This additional baggage must fit under the seat in front. You must declare the additional bag at the check in counter and personal item tags must be attached.
Prohibited Items
Please click here to review the check list of prohibited items that you should not carry in your underseat, hand or checked baggage.
Domestic flights in Morocco
Cabin Baggage Allowance:
Passengers booking "Basic," "Value," "Extra," or "Ultimate" fare options are permitted a carry-on baggage allowance of 10 kg.* Additionally, an extra personal bag that can fit under the seat in front of you is allowed.
Passengers booking the "Lite" fare without adding an extra carry-on bag are only allowed to carry a personal item bag that fits under the seat in front of them.
* Note: For passengers with a country of origin as Belgium, Turkey or the Netherlands, or those flying domestically within Morocco, the total combined weight for cabin baggage including the personal item bag is 10 kg.
Carry-on Bag Restrictions:
- Carry-on bag maximum dimensions: 55cm x 40cm x 20cm (including handles, pockets, and wheels).
- Carry-on bag must be declared at the check-in counters and Carry-on tags must be attached to every Carry-on piece.
Personal Item Restrictions:
- Acceptable personal items are: laptop bag or ladies’ handbag or gentlemen's satchel.
- Personal item maximum dimensions: 25cm x 33cm x 20cm.
- It must fit under the seat in front of you.
- Personal item must be declared at the check-in counters and personal item tag must be attached to every personal item piece.
Duty Free Purchases:
All duty-free purchases must fit within carry-on bag or personal item as allowed in your booking and must comply with the total allowed baggage quantity and size limits.
At the check-in desk
If your booking includes a carry-on bag which is too large or too heavy, you will need to either:
- Check it in at the check-in desk, subject to your checked baggage allowance and applicable excess baggage rates, or
- Remove items and place them in your checked baggage to meet the cabin baggage requirements. Please remove all valuable items and personal documents before checking in your hand baggage.
At the boarding gate
All cabin baggage, including duty-free purchases, will be checked for compliance with weight, dimensions, and number of pieces restrictions. If your cabin baggage exceeds the limitations, a fee of EUR xx or equivalent per piece will be applied.
Passengers booking the "Lite" fare, which only allows for an underseat bag, will be charged an additional fee of EUR 75 if they bring a carry-on bag.
Passengers travelling with infants
If you are travelling with an infant under two years old, you are entitled to one additional standard-sized hand baggage weighing up to 3 Kgs for items the infant may require during the flight.
This additional baggage must fit under the seat in front. You must declare the additional bag at the check in counter and personal item tags must be attached.
Prohibited Items
Please click here to review the check list of prohibited items that you should not carry in your underseat, hand or checked baggage.