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Thank you for your interest in employment with Air Arabia , and we wish you the very best in your job search. To apply for any of the positions below, please click on the Apply Now button.

CABIN CREW - RECRUITMENT OPEN DAY, ASSIUT, EGYPT


HUB: Egypt

Assiut, Luxor & Sohag residents are invited to apply for Cabin Crew Positions in Air Arabia

Recruitment Open Day that will be held in Assiut Egypt:

When: September 30th & October 1st, walk-in anytime from 09:00 to 11:00 AM

Place: CEMEX Hotel

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Air Arabia is looking for candidates for Cabin Crew job in Egypt Hub, Ideal candidates who are:

  • Egyptian nationality
  • Must be Assiut, Luxor & Sohag residents
  • A minimum education up to Higher Secondary level
  • Age must be between 21 years and 28 years.
  • Must have a good fluency in English language
  • Written and Spoken.
  • Fluency in Italian & German languages will be an advantage.
  • Must meet the height and weight criteria within BMI.

Please make sure to bring with you the following:

  • Updated Resume
  • Copy of National ID
  • Cabin Crew Declaration Form (download)
  • Passport size photograph
  • Full length photograph

Criteria of Selection

Male: Min. Height 168 cm - Weight to be in proportion to Age and Height.

Female: Min. Height -160 cm - Weight to be in proportion to Age and Height.

  • Ability to swim without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the cabin crew uniform.
  • Medically fit to meet regulatory requirements.
  • Prior experience in Customer service, Hospitality, Cabin Crew, Nursing will be preferred but not essential.

What we can offer you,

  • A stable job at one of the leading Low Cost Airlines
  • A competitive salary and benefits
  • A friendly and Multicultural work environment

SERVICE QUALITY OFFICER - COMMERCIAL


HUB: Sharjah
Reference No: ABY19-SQO

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About the job

 Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity, identifies gaps and recommends solutions that serve to enhance customers’ experience and increase sales.

Key Accountabilities:

  • Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and working environment.
  • Contributes in developing, implementing, and enforcing the Service Quality Assurance Manual that covers policies and operating procedures for the Contact Center activities.
  • Provides assistance in suggesting, introducing and supervising enhancements to the Quality Assurance processes and procedures to achieve high quality in productivity that leads to enhancing customers’ experience and increasing sales.
  • Supports the Supervisor in guiding, supporting and monitoring the contact center Inbound/Outbound teams’ performance in line with adopted quality standards ensuring policies and procedures are met and adhered to.
  • Assists in Identifying areas for improvement; recommends development plans and training courses to the management and HR.
  • Executes and updates standard replies and scripts to queries received from customers by phone, email, and website ensuring adherence to telephone courtesy and etiquettes as well as appropriate “call holding/waiting” procedures are being followed by the Call Center Agents.
  • Conducts calibration sessions, capability measurement sessions, grievance and appealing sessions, participates in disciplinary and conduct sessions as needed.
  • Performs various types of auditing on telephone calls (recording, live, buddy-buddy and mystery calls) in addition to evaluations of e-mails, social media, live chat, etc. to evaluate the quality performance of the contact center teams and provide feedback to corresponding supervisor/manager. Interacts with customers as necessary to obtain feedback.
  • Participates in analysis on individual/team’s performance assessments to highlight pitfalls and identify gaps recommending best approaches and methodologies to be adopted for bridging those gaps.

Qualifications & Experience:

  • 2+ years of related working experience in similar role in service quality/quality assurance in any service industry, preferably in aviation; experience with low cost airline is a plus.
  • Bachelor degree in Management/Audit or equivalent from a recognized university.
  • Quality Assurance/ISO Lead Assessor certificate is a plus.
  • Capable of using technology systems and tools; proficient in Microsoft Office.
  • Fluent in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY19-SQO.


CALL CENTER AGENT TEMPORARY POSITION (BILINGUAL SPEAKERS - ARABIC & ENGLISH ESSENTIAL WITH VALID UAE RESIDENCE)


HUB: Sharjah
Reference No: ABY19- CCAOJT

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About the job

 To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.

Key responsibilities:

Full Day Shift:

  • 9 working hours per day (including 1 hour break)
  • Applicant needs to commit to a minimum of 20 shifts per month as rostered by the Supervisor.

Remuneration:

  • Agent will be paid AED 180 per full day shift if they achieve a sales target of AED 20,000 per shift (100% of target).
  • Payment is done at the end of the month based on achievements vs the target.
  • Agent will be paid: AED 180 x number of shifts x Actual sales / Target sales.

Terms & Conditions:

  • If the agent works 20 shifts per month and achieves AED 440,000 sales (110 % of the target).
    a. The remuneration will be: AED 180 x 20 x 110% = AED 3,960
  • If the agent works 22 shifts per month and achieves AED 396,000 sales (90% of the target).
    b. The remuneration will be: AED 180 x 20 x 90% = AED 3,240

Notes:

  • An agent can earn up to AED 5,000 per month.
  • Full day shift agents is eligible for daily/ weekly cash incentives (additional) as applied in the call center.
  • There will be no pro-rata payment if the trainee commits to a minimum of 20 shifts per month as rostered by the Supervisor in order to be eligible to the stipend.
  • A fixed allowance of Aed.1000/-month for the one who attend the 20 shifts.


Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY19- CCAOJT.


SALES MANAGER - KSA


HUB: Sharjah
Reference No: ABY18- SM- Sales Manager

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About the job

Air Arabia is looking for enthusiastic customer-orientated Saudi Nationals to join its commercial sales team in KSA and take part of its “Success Journey”.

As “Sales Manager”, you are expected to drive the overall sales targets of your team to achieve and continuously maximize the assigned area’s revenue and its overall market share growth.

You shall interact with potential clients, build effective business relationships, enhance the company’s brand visibility, promote and stimulate interest in Air Arabia products and services to successfully achieve the company’s commercial objectives.

The ideal candidate is a target achiever and a “motivator” who can provide advice and guide others on the best solution for clients’ requirements to increase the market share of the company.

Key responsibilities:

  • Drives Business by leading the GSA sales team in the assigned geographical area/territory to identify new opportunities, new travel agencies and markets, and to grow sales and revenue based on market needs and conditions measured to Air Arabia products and services.
  • Translates input received from sales teams into recommendations to base on cost/benefit analysis.
  • Drives/supports sales target scales, objectives and performance parameters of the sales team in the assigned geographical area/territory.
  • Constantly reviews financial data to evaluate performance, identify shortages, determine root causes, recommend changes and implement corrective measures accordingly.
  • Recognizes the unique needs of the assigned territory versus Air Arabia products and services; evaluates flights and fares with Revenue Management Team, identifies new route opportunities and recommends the same to management with a proper business case.
  • Oversees the relationships with travel agencies, GSAs, government departments, ministries, tourism companies, as well as trade companies, to increase distribution, enhance business and grow sales.
  • Conducts field visits, bench-mark studies and market analysis to stay abreast with competitors’ position, market conditions, and customer needs affecting market trends; takes necessary action to ensure required load factors.
  • Generates function-related performance reports regularly.

Qualifications & Experience:

  • 5 + years of sales experience in a professional environment, preferably in Aviation/Airline/tourism or hospitality industry, out of which 1 year at least in a “Sales Management” position.
  • Experience with low cost airline is considered an advantage.
  • Previous client facing experience and strong people skills are essential.
  • Bachelor degree in Sales, Marketing, Management, Commerce or equivalent.
  • Additional qualification in Aviation/IATA/Tourism is a plus.
  • Proficient in computer applications and usage of Microsoft word, Excel, Power Point.
  • Excellent communication skills in Arabic and English is essential

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY18- SM- Sales Manager


KEY ACCOUNT EXECUTIVE - KSA


HUB: Sharjah
Reference No: ABY18- KAE- Key Account Executive

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About the job

Air Arabia is looking for enthusiastic customer-orientated Saudi Nationals to join its commercial sales team in KSA and take part of its “Success Journey”.

As “Key Account Executive”, you shall interact with potential clients, build effective business relationships, enhance the company’s brand visibility, promote and stimulate interest in Air Arabia products and services to successfully achieve the company’s commercial objectives in the assigned area.

The ideal candidates are target achievers who can identify and provide advice on the best solution for clients’ requirements to increase the market share of the company.

Key responsibilities:

  • Achieves and exceeds the set sales targets in the assigned area/territory; constantly reviews financial data to evaluate performance; identifies shortages, determines root causes, recommends changes and implements corrective measures accordingly.
  • Identifies new opportunities to maximize sales adopting different channels such as existing/new travel agencies, corporates and online portals in the assigned area.
  • Carries field visits to identify key contacts and decision makers in travel agencies; makes appointments and conducts meetings to educate and influence them promote Air Arabia products and services.
  • Develops/maintains effective business relationships with travel agencies, GSAs, government departments, ministries, tourism companies, as well as individual agents and trade companies, to increase distribution, enhance business and grow sales.
  • Builds/maintains rapport with stakeholders and key customers in the respective area with an accurate database.
  • Conducts, bench-mark analysis to stay abreast with competitors’ position, market conditions, and customer needs affecting market trends.
  • Recognizes the unique needs of the assigned area/territory versus Air Arabia products and services; evaluates flights and fares with Sales Manager/Revenue Management Team, identifies new routes opportunities and recommends the same to respective Manager with a proper business case.
  • Prepares timely sales performance reports for the respective Manager to agree on necessary action and ensure required load factors.

Qualifications & Experience:

  • 1-2 years of sales experience in a professional environment, preferably in Aviation/Airline or tourism industry, with strong communication and sales skills; experience with low cost airline is a plus.
  • Previous client facing experience and strong people skills.
  • Bachelor degree in Management or equivalent.
  • Additional qualification in Aviation/IATA/Tourism is a plus.
  • Proficient in computer applications and usage of Microsoft word, Excel, Power Point.
  • Excellent communication skills in Arabic and English is essential

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY18- KAE- Key Account Executive


AIRCRAFT LICENSED ENGINEER (B1 and B2) – EGYPT


Hub: Egypt
Reference No: ABY18-ALE-RBG

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About the job

The purpose of this role is to perform routine and non-routine maintenance on Air Arabia Egypt aircrafts in a cost-effective manner without violating safety and quality standards.

Requirements:

  • Carry out maintenance on Air Arabia Egypt aircrafts up to A checks and unscheduled inputs up to or exceeding Air Arabia Egypt and ECAA standards
  • Regularly monitor the aircraft defect status sheet and ensures defects are cleared during maintenance without causing operation delay while adhering to the required standard
  • Carry out routine and non-routine cards without causing input delay beyond the allocated ground time for the check or maintenance required
  • Utilize the Technicians effectively and professionally without violating safety and quality standards
  • Update the Maintenance Manager of any issues arises which can be of a concern or could result in operational disruption or involve a drop in acceptable service standards
  • Advise the Maintenance Manager of equipment, spare parts or tools shortfalls that could potentially affect aircraft maintenance inputs
  • Carry out technical projects / tasks as directed by the Maintenance Manager

Qualifications, Experience and Skills:

  • Holder of a valid ECAA Aircraft Maintenance Engineers license with a recent experience of (6) months within last 2 years and with A320/CFM56-5B4 type rating
  • Minimum of 7 years maintenance approval experience on A320 family
  • BSI and Structure Repair experience preferable for the B1
  • Dispatch course is preferable for the B2 engineers
  • Very Good English communication skills
  • PC literate
  • Willing to work under harsh weather conditions and in rotating shift patterns
  • Willing to reallocate and work in any place in Egypt.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv_rbg@airarabia.com.


ON JOB TRAINEE - FLIGHT DISPATCH


HUB: Sharjah
Reference No: ABY17-OJT-DIS

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About the job

This On Job Training gives an opportunity to get hands on experience on working in the flight dispatch department of Middle East and North Africa's first and largest Low Cost Carrier.

Key responsibilities:

  • Performing the pre-flight duties as the cabin crew prepare for the flight.
  • Providing the pilot with the advised route for an individual flight.
  • Assessing weather reports and informing the pilot of any hazards.
  • Reviewing aircraft weight, fuel loads and cargo loads.
  • General duties to ensure the aircraft is safe and ready to fly.
  • Reporting to air traffic control and airport staff about departure times, and after departure, providing reports on aircraft status and predicted arrival times.

Qualifications & Experience:

  • Hold a high school graduation or higher education certificate.
  • Should have completed GCAA certified dispatcher course or in possession of a valid dispatcher license from accepted authority.
  • Acceptable English communication skills and the ability to work in a team.
  • Willingness to work in shifts for the entire period of 90 days of training
  • Sound knowledge of MS office & MS windows
  • Sound knowledge of mathematics and physics.

Period of Training:

  • 90 days (Full Time)

Visa Requirement:

  • Should be on a UAE resident visa or a UAE employment visa (with a valid no objection certificate from employer)

OJT Training Fee:

  • The selected trainee candidate will be required to pay an OJT training fee of AED 2,000.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17- OJT-DIS

* UAE nationals will be given preference over other nationality applicants


AIRCRAFT LICENSED ENGINEER


HUB: Sharjah
Reference No: ABY18-ALE UAE

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About the job
The purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft in a cost-effective manner without violating safety and quality standards.

Key responsibilities:

  • Carry out maintenance on ABY and 3rd party aircrafts during A and C checks and unscheduled inputs up to or exceeding Air Arabia GCAA standard.
  • Regularly monitor the aircraft defect status sheet and ensures defects are cleared during maintenance without causing operation delay while adhering to the required standard.
  • Carry out routine and non-routine cards without causing input delay beyond the allocated ground time for the check or maintenance required.
  • Utilize the Technicians effectively and professionally without violating safety and quality standards.
  • Update the Shift Manager of any issues arises which can be of a concern or could result in operational disruption or involve a drop in acceptable service standards.
  • Advise the Shift Manager / Tool stores of equipment or tooling shortfalls that could potentially affect aircraft maintenance inputs.
  • Carry out technical projects / tasks as directed by Shift Manager or Line Manager.

Qualifications & Experience:

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineers license or ICAO state member licensed type with recent experience of (6) months within last 2 years and with A320/CFM56-5 type rating endorsed.
  • Minimum of 6 years in aviation maintenance out of which 2 years as A320 certifying engineer without any limitation/ restrictions (having CRS).
  • Excellent English communication skills
  • PC literate
  • Willing to work under harsh weather conditions and in rotating shift patters.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to engineeringjobs@airarabia.com clearly mentioning in the subject line: ABY18-ALE UAE

* UAE nationals will be given preference over other nationality applicants


CAPTAIN - A320 TYPE RATED FOR AIR ARABIA - MOROCCO


HUB: Morocco
Reference No: MAC16-001

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About the job

Air Arabia Maroc is currently looking to hire A320 Rated Captains for its Casablanca, Morocco base on permanent contracts with excellent commuting possibilities.

Download the details of terms & conditions.
Download the application from.

 

Qualifications, Experience & Skills:

  • Valid ICAO / JAA ATPL License with A320 Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume + application form & supporting documents to cv_mac@airarabia.com clearly mentioning in the subject line: MAC16-001 A320 CAPTAIN


CAPTAIN - A320 TYPE RATED - EGYPT


HUB: Egypt
Reference No: ABY14-0168

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About the job
Air Arabia is looking to hire experienced A320 type rated Captains for our Operations based out of Egypt.

Qualification and Experience:

A320 Rated applicants

  • Valid ICAO / JAA ATPL License with A320 Type Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4
  • TRE / TRI experience on A320 preferable

Do you think you have what it takes to be part of our dynamic and target driven team?
If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to pilotjobs@airarabia.com with clearly mentioning in the subject line: ABY14-168 Captain A320


CABIN CREW - UAE


HUB:Sharjah

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Air Arabia is looking for FEMALE candidates for Cabin Crew job in Sharjah Hub, Ideal candidates who are:

  • Dynamic and Excellent in customer service
  • Possess positive attitude and positive body language
  • Welcomes passengers with a warm smile and assist them during the flight
  • Good in team work and creates friendly atmosphere on-board
  • Manages In-flight Sales and cash handling
  • Punctual to work as per schedule and delivers service at highest standards

In order to apply for Cabin Crew Position, you should meet the following requirements:

  • A minimum education up to Higher Secondary level
  • Age between 20 years and 25 years.
  • Must have a good fluency in English language -Written and Spoken. Fluency in Arabic/Farsi/Urdu/Bengali/Malay languages will be an advantage.
  • Must meet the height and weight criteria within BMI.
  • Female: Min. Height -160 cm - Weight to be in proportion to Age and Height.

  • Ability to swim without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the cabin crew uniform.
  • Medically fit to meet regulatory requirements.
  • Prior experience in Customer service, Hospitality, Cabin Crew, Nursing will be preferred but not essential.

What we can offer you,

  • A stable job at one of the leading Low Cost Airlines
  • A competitive salary and benefits
  • A friendly and Multicultural work environment
  • Career opportunities to enhance your skills and knowledge

Do you think you have what it takes to be part of our dynamic and target driven team? If yes and you fit the above criteria and are looking for an exciting new challenge; then you may apply for the position by submitting your updated Resume, Cabin Crew Declaration Form (download) and Full Length Photograph (Business & Casual Attire) to cabincrewjobs@airarabia.com clearly mentioning the subject line CABIN CREW

* UAE nationals will be given preference over other nationality applicants

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Disclaimer:

Air Arabia is aware that fraudulent recruitment activity using Air Arabia's brand name and identity may be happening as we have been informed of e-mails, letters, SMSes or WhatsApp messages, claiming to be offers of employment from Air Arabia.

Air Arabia does not send emails, letters or other messages requesting your bank account details and has never charged application fees from any candidates in order to process documents at any stag e of the recruitment process. Air Arabia will also never refer you to a third party to process applications or visas. Please note that Air Arabia advises anyone with concerns in regards to the genuineness of any 'Overseas Recruitment drive' or a 'Letter of Employment' to immediately contact the local authorities and any Air Arabia office.

Any communication from Air Arabia will come from an @airarabia.com domain only.