Important Notice - Resumption of flights to Pakistan
Only passengers holding confirmed bookings dated 10 May 2025 or later will be accepted for travel to Pakistan.
Please verify your booking date before arriving at the airport.
Important Notice - Canceled flights to Pakistan
Passengers with bookings dated before 10 May 2025 will not be accepted for travel.
Please verify your booking date before arriving at the airport.
Tell Us How You Want to Proceed with Your Cancelled Flight
To streamline the process and ensure timely assistance, we kindly ask that you do not contact our call center due to high call volumes.
Instead, please complete the Passenger Preference Form using the link below to share your preferred option for managing your cancelled flight. Our team will process your request and send a confirmation directly to the contact details associated with your booking.
Submit Your Flight Preference >
To stay informed of the latest flight updates, please visit our Flight Status page.
Update Your Contact Information
To ensure you receive timely updates, please verify that your contact details are correct by visiting Manage Your Booking.
We apologize for any inconvenience caused and appreciate your understanding. We continue to monitor the situation closely in coordination with the relevant authorities.
Travel Requirements to Saudi Arabia
Polio Vaccination Requirement
Passengers arriving from Afghanistan, Pakistan, Kenya, Ethiopia or Somalia on or after 10th February must present a valid polio vaccination certificate issued at least 4 weeks prior to arrival. Exemptions apply to transit passengers who remain in the transit area for less than 12 hours.
Saudi citizens and residents are exempt from the vaccine requirement upon arrival in the Kingdom.
Mandatory Passenger Information for Travel to or from Saudi Arabia
As per regulatory requirements, all passengers traveling to or from Saudi Arabia are required to provide their Passport Number and Date of Birth (DOB) at the time of booking. These details are securely shared with the relevant authorities to facilitate compliance.
To ensure a smooth and hassle-free journey, please verify the accuracy of this information before confirming your booking to avoid any inconvenience on the day of travel.
Influenza Vaccine Requirement for Umrah & Hajj Passengers
For passengers traveling from the UAE to Saudi Arabia (for Umarh or Hajj, regardless of visa type), the influenza vaccine is mandatory and should reflect in the Alhosn App, unless it has already been taken within the last year.
Passengers with serious medical conditions and children below 1 year of age are exempt from this requirement.
Yellow Fever Vaccination Requirement
Passengers arriving from Kenya, Uganda and Ethiopia on or after 10th February must have been vaccinated and hold a valid yellow fever vaccination certificate issued at least 10 days prior to arrival. Exemptions apply to children under 6 months and transit passengers who do not leave the transit area for less than 12 hours.