Effortless Home Check-in
Experience the ultimate convenience with Sharjah Airport’s all-new service. Let our staff take care of your check-in from the comfort of your home, saving you time and effort before heading to the airport. Skip the queues and head straight to your gate. You will receive your bags at your destination.
How Does Home Check-In Work?
- Register and book: Register to book the Home Check-in if you’re a first-time user.
- We’ll collect your bags: Book your time slot, and our agents will arrive at your location in Sharjah 24 to 06 hours before your flight.
- Make your way to the airport: Skip the queues and head straight to your gate. You will receive your bags at your final destination.
- Collect your bags at your destination: Your bags will be ready and waiting for you when you land at your destination.
Skip Check-In and Go to Your Gate
With Home Check-In, skip the airport queues and head directly to the gate. Our service ensures that your bags are collected from your home, hotel, or office in Sharjah, allowing you to travel to the airport bag-free.
Our agents will weigh your bags at your location before they’re checked in. If you need to pay for extra baggage or make any adjustments, you can handle everything on the spot.
Your bags will be securely stored until they are loaded onto your flight, and you’ll receive real-time updates through our app, tracking your bags at every stage of your journey.
Home check-in packages
With Home Check-In, you only need to pay for the number of bags you want to check, regardless of the number of passengers. Simply choose how many bags you would like us to collect—whether cabin or checked baggage—and select the package that fits your needs.
Should you exceed the ticketed baggage allowance for any guest, you can effortlessly pay for any excess baggage.
For additional luggage, a fee of AED 20 will apply for each extra bag, in accordance with the airline’s baggage policy. This service is currently available in its first phase, covering various areas within the city of Sharjah only, ensuring easy access for a wide segment of passengers.
Questions about Home Check-In?
Who is eligible to book Home Check-In?
Home Check-In service is available to all passengers flying from Sharjah Airport on selected airlines (listed separately) Our team will check you in from your home or hotel within a 40 km radius of the airport. However, the service is not available for:
Home Check-In is not available for:
- Unaccompanied minors
- Passengers requiring medical assistance
- Passengers travelling with pets and live cargo
- Unconfirmed bookings
I live in another Emirate but I’m travelling with Air Arabia from Sharjah airport. Can I book Home Check-In?
No, at this time, this service is only available in the Emirate of Sharjah.
Can I track my bags?
Yes, you can track your luggage through the SHJ Home Check-In app or our web booking portal Some SMS Messaging will also be available.
Can I choose my seat?
Yes, depending on Airline policy, you can select your preferred seat when checking in with our agent. Additional charges may apply as per the airline’s policy.
Does Home Check-In include transport to the airport?
No, Home Check-In service does not include transport to the airport. Please contact your airline for airport transfer options.
Can I add more bags or pay for extras like an upgrade?
Yes, you can pay for extras, including excess baggage and upgrades, at the time of check-in. Payment can only be made via credit card.
Can I make changes to my Home Check-In booking?
Yes, changes can be made up to six hours before your scheduled collection time. For a full refund, cancellations must be made at least 24 hours before your scheduled booking. Refunds will be processed within 14 business days and returned to the original payment card. If your bags have already been collected, no refund will be provided, and a fee of AED 40 per bag will be charged to return them to the original collection point. For assistance, contact us at 800-745424 or support@shjcheckin.ae.
What happens if my flight is disrupted after I have checked in and my bags have been collected?
If your flight is rescheduled, we will ensure your bags are either transferred to your new flight or returned to you at a fee of AED 40 per luggage.
I’m flying with Air Arabia but connecting with a partner airline, can I book home check-in?
Yes, you can use the service if your first flight is operated by Air Arabia. Please note that baggage allowances may vary for connecting flights operated by partner airlines. Check your ticket for details.
What do I do when I do not get a slot for Home Check-In service?
If no slots are available, please contact our customer service team, and they will assist you
How far in advance can I book the Home Check-In service?
Bookings are accepted up to 6 hours before your flight’s scheduled departure time.
How can we book the home check-in service?
Book via sharjahairport.ae
Download the SHJ Home Check-in app available on App Store and Google Play.
Phone: 800-745424
Email: support@shjcheckin.ae
Our service operates daily from 11:00 AM to 11:00 PM, allowing you to schedule your check-in at home up to eight hours before your flight. During booking, you can select your preferred time for our team to arrive at your location and complete the check-in process.