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Frequently asked Questions

Hand baggage

Free hand baggage allowance, when included in the fare option (Basic / Value / Extra), must not exceed 10 kgs per passenger with dimensions within 55 x 40 x 20 cms including the handle, pockets and wheels.

Fare bundle options offering only underseat bag (Lite) allows a small bag of size 40 X 30 X 15 cms which can fit under the passenger's seat. A fee of € 50 would be collected for a second bag or if the bag is too big to fit under the seat.

Infants under two years old are entitled to one standard-sized bag (for items an infant may require during the flight).

Please click here to review the check list of prohibited items that you should not carry in your underseat, hand or checked baggage.