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Frequently asked Questions

Credit use

You can utilize any credit held with Air Arabia against any flight based on availability after meeting the below conditions:

  1. You must present the reservation number where the credits are being held in order to use it for the new reservation.
  2. The flight departure date of the new ticket should be within one year from the date of the initial payment of the existing credits.
  3. Air Arabia credits can’t be transferred to any third party and must be used only by the same passenger.

Credit is not applicable for flights from/to Morocco