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Thank you for your interest in employment with Air Arabia , and we wish you the very best in your job search. To apply for any of the positions below, please click on the Apply Now button.

 

SALES MANAGER CENTRAL INDIA


HUB:Sharjah
Reference No: ABY14-0111

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About the Job
Air Arabia is looking for a dynamic and result oriented individual to look after the interests of Air Arabia in Central India while working on increasing the Company’s market share and developing new opportunities.

Key Accountabilities

  • Leads the drive for sales while overseeing the carrier’s operational activities of Air Arabia in Central India.
  • Negotiates and acquires traffic rights and airport slots within Central India.
  • Develops and maintains relationships with government ministries, tourism departments and other government or semi-government agencies while ensuring strict compliance of all Air Arabia activities with their policies and regulations.
  • Inspires and motivates General Sales Agents and others engaged in sales activities in the region to achieve outstanding sales performance and initiates and drives sales campaigns for Central India.
  • Analyses sales performance for Central India, providing feedback to the Regional Manager identifying areas for concern and take appropriate measures to address concerns.
  • Monitors the performance of General Sales Agents in the region, quickly identifying areas where sales targets are not being achieved, conducting analysis, determining the root cause and taking prompt action.
  • Identifies new opportunities for sales, new markets and agents in Central India. In particular, identifying 
    the unique needs of Central India which may be met by Air Arabia products and services and produces recommendations based on cost/benefit analysis.
  • Recruits and selects staff in new areas, helps establish the office and monitors its operation.
  • Selects travel agents based on established criteria.
  • Establishes and maintains excellent working relationships with the Department Heads so as to ensure support, assistance and advice in managing financial, human resources, engineering, purchasing and IT
  • Handle contracts with Tour Operators and review the same periodically.
  • Co-ordinate with Marketing to ensure High Brand visibility.

Qualifications and Experience:

  • Educated to a minimum of Bachelor’s degree level
  • A minimum of 5 years of Airline Sales experience with at least 3 years in a managerial position within an airline environment
  • Previous sales experience in Central Indian region would be an advantage
  • Excellent written and spoken communication skills in English is a must

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0111 Manager Central India


MANAGER JORDAN


HUB:Sharjah
Reference No: ABY14-0103

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About the Job
Air Arabia is looking for a dynamic and result oriented individual to look after the interests of Air Arabia in Jordan while working on increasing the Company’s market share and developing new opportunities. The job holder will be required to be based in Amman, Jordan.

Key Accountabilities

  • Leads the drive for sales while overseeing the carrier’s operational activities of Air Arabia in Jordan.
  • Negotiates and acquires traffic rights and airport slots within Jordan.
  • Develops and maintains relationships with government ministries, tourism departments and other government or semi-government agencies while ensuring strict compliance of all Air Arabia activities with their policies and regulations.
  • Inspires and motivates General Sales Agents and others engaged in sales activities in the region to achieve outstanding sales performance and initiates and drives sales campaigns for Jordan.
  • Analyses sales performance for Jordan, providing feedback to the Regional Manager identifying areas for concern and take appropriate measures to address concerns.
  • Monitors the performance of General Sales Agents in the region, quickly identifying areas where sales targets are not being achieved, conducting analysis, determining the root cause and taking prompt action.
  • Identifies new opportunities for sales, new markets and agents in Jordan. In particular, identifying 
    the unique needs of Jordan which may be met by Air Arabia products and services and produces recommendations based on cost/benefit analysis.
  • Recruits and selects staff in new areas, helps establish the office and monitors its operation.
  • Selects travel agents based on established criteria.
  • Establishes and maintains excellent working relationships with the Department Heads so as to ensure support, assistance and advice in managing financial, human resources, engineering, purchasing and IT
  • Handle contracts with Tour Operators and review the same periodically.
  • Co-ordinate with Marketing to ensure High Brand visibility.

Qualifications and Experience:

  • Educated to a minimum of Bachelor’s degree level
  • A minimum of 5 years of Airline Sales experience with at least 3 years in a managerial position within an airline environment
  • Previous sales experience in Jordan would be an advantage
  • Excellent written and spoken communication skills in English and Arabic are a must

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0103 Manager Jordan


FLIGHT DATA SPECIALIST


HUB:Sharjah
Reference No: ABY14-0102

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About the Job
This role is responsible for implementing assigned safety functions related to Air Arabia Safety Management System and for coordinating collection, transcription, analysis and dissemination of digitally recorded flight data to appropriate parties.

Key Accountabilities

  • Collect PCMCIA Cards from Engineering and obtain Raw Data for processing on Flight Data Monitoring Software (AirFase) to ensure efficient running of FDMP (Flight Data Monitoring program) for all Air Arabia hubs;
  • Perform Flight Data Analysis and identify abnormalities that exceed defined thresholds for all hubs on a centralized AirFase system;
  • Coordinate Analysis of SR’s (Safety Reports) with hard data generated from FDM program;
  • Generate all required statistics to facilitate FDA (Flight Data Analysis) for all hubs;
  • Monitor flight data to ensure that flight operations are being conducted in accordance with all applicable Air Arabia requirements, standards and procedures;
  • Prepare statistics and trends for presentation in management meetings;
  • Establish liaison with the Air Arabia IT department and Flight Data Monitoring software technical support to provide daily maintenance of FDM system;
  • Responsible for maintaining backups of all relevant company safety information generated from FDA;
  • In Coordination with Manager Safety, collect, organize and disseminate safety related information to promote safety awareness;
  • Participate in Safety Action Groups to address safety concerns, procedures and improvements;
  • Coordinate with FSO to generate monthly and yearly FDM bulletins;
  • Responsible for maintaining backups of all relevant company safety information generated from FDA;
  • In coordination with Manager Safety, collect, organize and disseminate safety-related information to promote safety awareness;
  • Prepare agenda and minutes of Safety Action Group and Safety Review Board meetings and distribute it to all participants;
  • Responsible for maintaining backups of all relevant company safety material issued by the Safety department;
  • Assist Manager Safety in preparation of statistics and trends for presentation in management meetings;
  • To be an active member of the Safety Action Group where meetings are held on a regular basis to address safety concerns, procedures and improvement.

Qualifications and Experience:

  • Educated to a minimum of Bachelor’s degree level, Holding a valid CPL will be an added advantage
  • Must possess good knowledge of safety management principles  and have at least 3 years of working experience in a similar role with a mid-sized airline
  • Must be trained in Flight Data Monitoring Systems and Safety Management Systems
  • PC Literate and well versed in MS Office Suite / Google office applications, proficiency in Microsoft Excel at Expert level with sound knowledge generating statistics and graphics
  • Effective written and verbal communication skills in English, Arabic would be an advantage. 
  • Must be able to read and understand technical manuals, documents, and regulations pertaining to a wide variety of operational areas and preferably be conversant with GCAA Regulations

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0102 Flight Data Specialist


COUNTRY MANAGER CHINA


HUB:Sharjah
Reference No: ABY13-0151

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About the Job
Air Arabia is looking for a dynamic and result oriented individual to look after the interests of Air Arabia in China while working on increasing the Company’s market share and developing new opportunities. The job holder will be required to be based in Urumqi, China.

Key Accountabilities

  • Leads the drive for sales while overseeing the carrier’s operational activities of Air Arabia in China.
  • Negotiates and acquires traffic rights and airport slots within China.
  • Develops and maintains relationships with government ministries, tourism departments and other government or semi-government agencies while ensuring strict compliance of all Air Arabia activities with their policies and regulations.
  • Inspires and motivates General Sales Agents and others engaged in sales activities in the region to achieve outstanding sales performance and initiates and drives sales campaigns for China.
  • Analyses sales performance for China, providing feedback to the Regional Manager identifying areas for concern and take appropriate measures to address concerns.
  • Monitors the performance of General Sales Agents in the region, quickly identifying areas where sales targets are not being achieved, conducting analysis, determining the root cause and taking prompt action.
  • Identifies new opportunities for sales, new markets and agents in China. In particular, identifying 
    the unique needs of China which may be met by Air Arabia products and services and produces recommendations based on cost/benefit analysis.
  • Recruits and selects staff in new areas, helps establish the office and monitors its operation.
  • Selects travel agents based on established criteria.
  • Establishes and maintains excellent working relationships with the Department Heads so as to ensure support, assistance and advice in managing financial, human resources, engineering, purchasing and IT
  • Handle contracts with Tour Operators and review the same periodically.
  • Co-ordinate with Marketing to ensure High Brand visibility.

Qualifications and Experience:

  • Educated to a minimum of Bachelor’s degree level
  • Sales and Marketing experience with several years in a managerial position
  • Experience in an airline industry in sales or marketing is desirable.
  • Must be fluent in Mandarin and English. 
  • Must be willing to relocate and be based in Urumqi

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY13-0151 – Country Manager China


SENIOR EXECUTIVE - MARKETING AND CORPORATE COMMUNICATIONS


HUB:Sharjah
Reference No: ABY14-078

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About the Job
Air Arabia is looking for dynamic individual with strong conceptual and management skills to supervise all Marketing and Corporate Communication activities, plans & projects and ensure right implementation to meet the company objectives. The jobholder will be responsible for assisting the Head of the Department in the creation and implementation of overall Marketing & Communication strategies.

Key Accountabilities

  • Responsible for developing and supervising marketing campaigns. The role includes research, planning, advertising, public relations, event organisation, product development, project management, distribution and sponsorship.
  • A proven ability to oversee all marketing, advertising and promotional staff and activities
  • Liaising and networking with a range of stakeholders including studio, creative, sales, out-stations, hubs, e-commerce, suppliers and partner organizations.
  • Responsible for media planning as well as negotiating media buying contracts with suppliers
  • Responsible for evaluating effective advertising channels as well as sourcing new mediums for advertising.
  • Responsible for market research and competitor data analysis in order to identify market requirements for current and future products.
  • Supervise Digital campaigns and seek innovative solutions to develop digital presence
  • Acting as Project Supervisor for ad-hoc communication projects that run throughout the year
  • Monitor the effectiveness of the campaign activities and enhance the same based on the market responses/feedback as and when required.
  • Establish a strong relationship with the sales team to gather information on the current market trends which will help in designing & conceptualizing creative solution.
  • Responsible for aligning and reporting monthly performance of the department – Marketing, E-commerce, Public Relations and Customer Relations.
  • Keep up-to-date with the current advertising industry trends and look for innovative solutions to enhance Marketing communication, campaigns and activities in order to enhance brand awareness in the market.

Qualifications and Experience:

  • Bachelor’s degree or higher diploma in marketing or management
  •  3 years’ experience in the marketing industry with an advertising agency or FMCG background
  • Customer oriented with an ability to work independently and manage a team
  • Effective written and verbal communication skills in English. Arabic would be an advantage.
  • PC Literate and well versed in MS Office Suite / Google office applications.
  • Previous airline experience is preferable but not essential

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-078 Senior Executive – Marketing and Corporate Communications


FINANCIAL ANALYST - GROUND OPERATIONS


HUB:Sharjah
Reference No: ABY14-0082

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About the Job
Air Arabia is looking for analytical minded individual with strong numerical skills and an attention to detail to develop and manage areas of costs associated with Ground Operations. Successful candidates will be required to analyse and review Compliance of Agreements while liaising with Ground Operations Department as well as other Department and Suppliers across the Airline network.

Key Accountabilities

  • Check and Review all the Ground Handling and other airport handling costs related to ground operations recording for accounting reports in the month.
  • Review of Ground Handling Agreements/DCS/Cute etc. on financial terms and compliances of agreement.
  • Monitoring of Go shows/Excess Baggage’s each flight and report and recover additional revenue across all stations.
  • Monitoring/Review and determining which flights are closed or not across all stations.
  • Coordinate with Ground operation departments in budget preparation, discussions and subsequent monitoring of cost/revenue performance against budgets and identifying reasons for adverse variance with budget.
  • Interact and co-ordinate with ground operations team/Ground support agents/GSA on cost/ invoice analysis/ process, review for monitoring of excess Baggage /Go Shows etc. across Air Arabia network and reporting on monthly basis.
  • Review the rates in the invoices with the Ground Handling Agreements/DCS/ Cute etc.. and facilitate invoice approvals.
  • Resolve Query and follow up with respective departments for approval and credits etc.  .
  • Manage all costs accounts related to Ground Handling of Air Arabia ensuring all entries made are accurate and verified as per the Company’s procedures to protect the interests of the Air Arabia, its stakeholders and customers and compliance with statutory requirements.
  • Hold periodic meetings with team to monitor set and review objectives/process and address gaps and take remedial measures. Independently manage the activities develop process, improvements and controls on areas of Ground Handling
  • Manage all the schedules as required for statutory compliances across network for financial controls and compliances to keep the management updated and to meet the requirements of financial policies and procedures promptly and efficiently.
  • Manage monthly, quarterly and annual reports Liaises with internal and external team/suppliers/service providers/Ground handling agents/GSA’s etc. to ensure smooth inspection and compliance with their requirements.
  • Performs Micro analysis of various costs/revenue and maintain MIS analysis. Interacts and co-ordinates with Ground Operations team to identify cost elements, cost structure / revenue structures/ process etc.
  • Prepare and monitor the process of Security Deposits of ground handling and confirmations from service providers from time to time and manage the process of Letters of credits/BG for any amendments or new documentary credit.
  • Performs various administrative functions for assigned accounts.
  • Active participation in business case and preparing risk evaluation to facilitate in decision making process

Qualifications and Experience:

  • Must hold a Master’s degree in commerce
  • 05+ years’ experience in airline costs analysis / management of which at least one year must be in a supervisory role
  • Good conceptual understanding of Ground Operations as well as systems and process on both functional and financial levels
  • Customer oriented with an ability to work independently and manage a team
  • Good understanding of systems and process on both on functional and financial areas
  • Effective written and verbal communication skills in English
  • PC Literate and well versed in MS Office Suite / Google office applications.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0082 Financial Analyst – Ground Operations


FLIGHT DISPATCHER


HUB:Sharjah
Reference No: ABY14-0076

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About the Job
Air Arabia is looking to hire the right candidate to provide a critical support function to the company’s Operational control and Dispatch reliability by accurately generating flight plans, pre-flight briefings, in adherence to regulatory and company standards and policies and responding quickly and efficiently to operational exigencies.   

Key Accountabilities

  • Performing operational pre-flight/departure preparation in accordance with the following :
    • UAE and foreign government rules and regulations, including applicable ICAO procedures.
    • Company Operations Manuals.
    • Corporate Policies and Procedures.
  • Developing, reviewing, authorising, issuing and revising all operational flight plans, for scheduled, non-scheduled, training and test flight operations, in keeping with safety, regulatory compliance, customer service and corporate requirements;
  • Assisting the Operations Controller with other related duties as assigned;
  • Analysing operational conditions, identifying limitations on operational capabilities, such as, but not limited to, weather, Notams, Nav facilities, Air Traffic Control, Air Traffic Flow, aircraft performance and  MEL requirements;
  • Analysing operational and meteorological conditions to determine the most efficient and safe minimum fuel requirement in support of both regulatory and corporate requirements;
  • When requested, provide the Pilot-in-command with a thorough flight crew briefing, covering all significant information, which may affect his flight.
  • Transmitting to Air Traffic Control directly or through an Air Arabia approved handling agent in the country of operation, all ICAO Flight Plan requirements.
  • In the absence of the Operations Controller, initiate the Emergency Response Accident / Incident Notification Procedure, and assess and issue Flight Incident Category Reports, including the corporate notification process.
  • During irregular operations, coordinate with the Pilot-in-command and in consultation with the Flight Operations Manager / Operations Controller, implementing flight delays when conditions warrant, recommending flight cancellations and initiating alternative plans;
  • Deputizes for the Operations Controller in his absence;
  • Initiating and co-ordinating airport handling when diversions to offline airports are required.
  • Obtaining curfew breaks from local airport authorities during irregular operations.
  • Providing a fuel summary, flight plans and flight watch for ETOPS , test and training flights.
  • In the event of an emergency, initiates procedures as outlined in the OM, while avoiding taking any action that would conflict with ATC procedures.
  • In the event of an emergency, conveys by any available means, safety related information to the PIC that may be necessary for the safe conduct of the flight, including information related to any amendments to the flight plan that become necessary in the course of the flight.
  • Ensure all LIDO FP data maintenance related functions are carried out in order the all OFP’s are produced in consideration to all applicable regulatory , AIP requirements
  • Monitor on a daily basis flight plan related issues, liaise and coordinate with LIDO and implement remedial actions immediately

Qualifications and Experience:

  • Must have successfully completed a Flight Dispatch course through a recognized organization and hold a valid GCAA Flight Dispatcher License
  • Three to Five years airline experience particularly in a similar capacity with a commercial airline
  • Knowledge of flight planning systems procedures, JAR OPS manual and Flight planning systems like LIDO or similar systems.
  • Must be proficient in computer applications (MS Office, systems related to documentation)

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0076 Flight Dispatcher


KEY ACCOUNT MANAGER RUSSIA


HUB:Sharjah
Reference No: ABY14-0029

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About the Job
Air Arabia is looking for dynamic, ambitious target driven individual to join its Commercial team to be responsible for responsible for generating sales in Russia & Servicing the tour operators & travel agents and will lead a team of sales executives to achieve the same. The selected individual will be responsible for handling government affairs & liaison with airport authorities to procure necessary approvals for Air Arabia.

Key Accountabilities

  • To achieve and exceed the set revenue targets of the territory.
  • To manage and develop sales among travel agents and corporate and online portals in Russia.
  • Identifies key contacts and decision makers in travel agencies; makes appointments and conducts meetings to educate and influence them to promote Air Arabia products and services.
  • Increase distribution by identifying and enrolling new sales agents and looking at alternative distribution channels.
  • Provides monthly reports to agents and their performance and discuss ways and means with them so as to take corrective actions, where necessary.
  • Initiates marketing activities to maintain Air Arabia awareness in the market.
  • Maintains and increase customer database, ensuring that key data elements are accurately recorded and kept up to date.
  • Keeps up-to-date with industry/competitor information including information concerning passenger trends and activities; keeps up a timely flow of key information to the Manager Russia / Regional Manager.
  • Identifies prospective locations for sales/promotion activities based on statistical analysis– informs Manager Russia.
  • Liaise and come up with solution on improving route with low load factor.
  • Handle government affairs ( Russian Aviation & Ministry of Transport)
  • Co-ordinate airport slots (Form R/ Form N) and secure necessary approvals
  • Lead the sales team in Moscow & regions
  • Co-ordinate with marketing to launch campaigns & other PR related activities
  • Perform other job-related duties as assigned.

Qualifications and Experience:

  • Educated to a minimum of Diploma level, Degree level preferred.
  • 2 – 3 years of Airline Sales experience with Good Knowledge of the Russian market.
  • Excellent communication skills in written and spoken English and Russian.
  • PC Literate and well versed in MS Office Suite / Google office applications.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0029 Key Account Manager Russia


CABIN CREW DUTY SUPERVISOR


HUB: Sharjah
Reference No: ABY13-0150

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Purpose
The purpose of this role is to assist Cabin Crew Manager in managing the Cabin Crew Members at all times and ensure that all crew are legal as per the GCAA requirements and their needs are met.

Main Responsibilities

  • Ensure all flights departing Sharjah consist of the correct crew complement, and liaise with Crew rostering officer regarding crew shortfalls, if any.
  • Supervise correct and fair allocation of crew positions by auditing and reviewing.
  • Manage action, follow up and provide feedback to cabin crew on cabin flight report. 
  • Ensure all procedures, manuals and documentations in the Briefing Office are updated and maintained as per GCAA and company policy requirements.
  • Coach operating crew by giving them constructive feedback, being prepared to answer any queries, clarify any operational issues and if needed direct the crew member to the right personnel or department as necessary.
  • Conduct assessments on Briefing to monitor both SCCM and CCM performance and take corrective actions where necessary on performance, a minimum of 3 briefing assessment should be conducted in a shift.
  • Manage grooming standards; monitored and rectified where needed. 
  • Manage senior or captains’ de-briefing and handle any conflict until it is resolved; use them as case studies in liaison with Training Manager.
  • Carry out flight observations and submit a full report to Cabin Crew Manager (2 flights a month) 
  • Manage daily both catering and duty free issues and ensures that the right product is selected for increasing the revenue using feedback of the crew.
  • Carry out a random pre and post flight check to monitor the boarding process, ground handling, catering-duty free, cabin appearance and crew performance; a full report should be submitted to Cabin Crew Manager. (3 flights per shifts) 
  • Liaise with other departments to fulfill cabin crew requirements (e.g. housing, transport, HR, finance). Place a purchase order for cabin crew department. 
  • Conduct evaluation for initial crew member during 90 days appraisal. 
  • Conduct appraisal for the crew including seniors.
  • Maintain records of crew performance, sick leave, no show, punctuality, customer service and take the necessary action in cases of discipline.
  • Assist Cabin Crew Manager in Cabin Crew Recruitment.
  • Assist Cabin Crew Manager for SCCM upgrade.
  • Assist the Cabin Crew Manager and carry out investigations on crew disciplinary / appreciations
  • Manage crew welfare by looking at their personal issues, follow up with company Medical Centre for crew well-being, meet and assist new joining crews and visit crew if they are hospitalized.
  • Ensure the Familiarization Flight program is carried out and the correct paperwork is completed as per Procedures and compliance is achieved.
  • Prepare and disseminate Memos and reminders to all crew for any policy changes
  • Complete the Crew Movement Officer Shift Report Log at the end of the shift ensuring to note any handover matters for the following shift. Maintain physical appearance of the Briefing Office, including cleanliness, equipment condition etc., and make recommendation for any maintenance or equipment replacement.
  • In the absence of a SCCM, the briefing officer on duty will nominate the most senior crew member to conduct the pre-flight safety briefing. Crew Movement Officer will advise Crew Control of the absence of the operating SCCM.
  • Liaise with other hubs for sending and receiving any product i.e. crew uniforms, manuals
  • Attend weekly meeting with cabin crew manager to identify the areas that require improvement.

Desired Profile

  • Educated to High Secondary level. 
  • Minimum five years of experience as a cabin crew member with three year as a senior cabin crew. 
  • Good working knowledge of Flight Duty Time Limitation regulations.
  • Self-motivated and able to work independently with strong written and oral communication skills in English.
  • Arabic would be an advantage

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CABIN CREW


HUB: Sharjah
Reference No: ABY12-162

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Purpose
Any great business is only as good as its team and Air Arabia is home to some of the aviation industry's best talent. Air Arabia now employs more than 1,500 employees worldwide and this number is set to grow as the group expands. We are hiring innovative and dynamic individuals and in return, are able to provide the right environment in order to facilitate individual learning and career growth. 

The purpose of this role is to care for the needs of passengers, including their safety, well-being and comfort both in the air and on the ground.

Main Responsibilities

  • Ensuring the safety, security, wellbeing and general comfort of passengers, in accordance with the GCAA regulation and provisions of the Air Arabia Operations Manual and Air Arabia Human Resources policies and procedures.
  • Identifies situations where the safety, well-being and general comfort of passengers is at risk and takes remedial action, notifying Senior Cabin Crew accordingly.
  • Carries out the duties of Senior Cabin Crew when designated as such by the Captain.
  • Instructs individual passengers on issues to ensure their safety and comfort, bringing difficulties to the attention of Senior Cabin Crew.
  • Attends to the needs of individual passengers, watching for and identifying passengers experiencing stress or difficulties of any kind and attempting to alleviate their condition, engaging the assistance of other cabin crew if required.
  • Attending to the requests of individual passengers, meeting their demands in accordance with the policies and procedures for providing services as detailed in the Operations Manual and other relevant instructions.
  • Accounts to Senior Cabin Crew for the conduct of passengers and assists in ensuring cabin safety in accordance with emergency procedures as specified in the Operations Manual.
  • Informs Senior Cabin Crew, Flight Crew and Captain, as appropriate, of irregularities and malfunctions.
  • Checks emergency equipment, catering equipment and other specified equipment reporting deficiencies to Senior Cabin Crew and/or Captain as appropriate.
  • Helps to ensure the aircraft cabin is cleaned thoroughly at transit stations.
  • Helps to ensure adequate re-catering is provided before flying.
  • After flights, assists in the completion of documentation. Assists in the closing and sealing of containers with duty free items in accordance with instructions.
  • Assists in ensuring orderly and complete handover/takeover when handing/taking over the cabin from catering, cleaning or maintenance personnel.
  • Attend all mandatory safety and emergency procedure training and to achieve the required pass mark.
  • Be able to carry out all in flight emergencies.

Desired Profile

  • A Higher Secondary education with good pass results is essential, good English language command. 
  • Must be within the age band of 21 years and 29 years.
  • Must be educated to a minimum level of accredited Higher Secondary Education or equivalent.
  • Must have a high standard of English; verbal, written and comprehension. Fluency in another language is always an advantage.
  • Must meet the below mentioned height and weight criteria.
    • Male: HT - 165 cm. WT -68 to 82 kg.
    • Female: HT -161 cm WT - 58 to 70 kg.
  • Ability to swim at least 30m unaided in open water, without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the uniform.
  • Medically fit to meet regulatory requirements.
  • Cabin Crew / Nursing experience would be an asset.

Please Note: all experienced crew will be eligible to apply for the role of Senior Cabin Crew after an initial 6 month period.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CAPTAIN A320


HUB: Sharjah
Reference No: ABY13-058

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Purpose
Air Arabia is currently looking to hire A320 Captains for its Sharjah base on permanent contracts

 

Desired Profile A320 rated applicants

  • Valid ICAO / JAA ATPL License with A320 Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4
  • TRE / TRI experience on A320 preferable

Desired Profile A320 Non-rated applicants

  • Valid and currentICAO / JAA ATPL License
  • Valid ICAO / JAA Medical
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4
  • Trainer experience preferred

For salary details please download this PDF file.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT TECHNICIAN


HUB: Sharjah
Reference No: ABY13-0085

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Purpose
The purpose of this role is to perform routine and non-routine tasks during maintenance inputs of A,C and unscheduled maintenance inputs as directed by the Licensed Engineer and Hangar Supervisor or the Production Controller.

Main Responsibilities

  • Perform routine and non-routine maintenance tasks on ABY and 3rd party aircrafts during maintenance inputs to the standards required by both ABY and current legislation
  • Ensure that they are fully conversant with the tasks allocated to them and competent to perform.
  • Ensure strict adherence to all pertinent safety precautions as published in manufacturer manuals and other publications.
  • Ensure that Licensed Engineer and Hangar Supervisor are kept fully advised of any impending service disruptions or problems.
  • Ensure that all work meets the standards required of ABY and regulatory authorities. 
  • Ensure that replacement parts and components are done in a professional manners and all the required blanking of ports and covering the exposed areas are covered and meets a high standard of quality.
  • To make sure that components are physically checked and inspected prior to fitment to aircraft or component and meet the requirements of the AMM, IPC or any other approved documentation
  • Ensure that removed components are correctly handled, labeled and blanked.
  • Maintains a clean and safe working environment
  • Completes all associated documentation prior to the end of shift
  • Reports immediately any maintenance error to immediate supervision.
  • Comply fully with any maintenance error review board
  • Able to work under harsh conditions and shift work whilst maintaining HF awareness

Desired Profile

  • Diploma in Aircraft Maintenance. 
  • Minimum 2 years experience in Aircraft Maintenance fields.
  • Good English communication skills. 
  • Age between 23-45 years. 
  • A pro-active and interactive attitude with the flexibility required for working within a small organization. 
  • Physically fit and has the ability to travel regularly and at short notice. 

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT LICENSED ENGINEER (REQUIRED B1 OR B2)


HUB: Sharjah
Reference No: ABY12-194

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Purpose
The purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft in without violating safety and quality standards in a cost-effective manner.

Main Responsibilities

  • Carries out maintenance on ABY and 3rd party aircrafts during A,C check and unscheduled inputs up to or exceeding Air Arabia and GCAA standards.
  • Regularly monitors the Aircraft Defect Status sheet and ensures defects are cleared during maintenance inputs without causing operational delay while adhering to the required standards. 
  • Ensuring routine and non-routine cards are action without causing input delay beyond the allocated ground time for the check.
  • Utilize the mechanics effectively and professionally without violating safety and quality standards.
  • Deputize for the Hangar Supervisor role if requested.
  • Updates Hangar Supervisor of any problem rises which can be of a concern or could result in operational disruption, or involve a drop in acceptable service standards.
  • Advises the Hangar Supervisor of equipment or tooling shortfalls that could potentially affect maintenance inputs.
  • Carries out technical and administrative tasks as directed by Hangar Supervisor or Hangar Manager.
  • Carries out technical projects as directed by Hangar Manager.
  • Willing to work under harsh condition and shift work whilst maintaining HF awareness.

Desired Profile

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineer's License or ICAO state member licensed type with recent experience of six (6) months within last 2 years and with A320/CFM-56-5 type rating endorsed.
  • Acted in the role of an Aircraft Licensed Technician for 1 year without any performance issues and subject to formal interview process
  • Minimum of 6 years in Aviation maintenance out of which 3 years as A320 C-Check Certifying Engineer, holding current Certificate to release to service. 
  • Very good knowledge of AMM/IPC/TSM/Air NAV. 
  • Good English and computer skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com. For this specific position, please specify which role(s) you are applying for: B1 or B2


A 320 CADET PILOT (MPL)


HUB: Sharjah
Reference No: ABY1104

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Purpose
Air Arabia has partnered with Alpha Aviation Academy UAE as an exclusive source for cadet pilots.

The MPL Cadet Pilot Program provides all the necessary training required to enable young men and women to become the Airline Pilots qualified on the A320 aircraft type.

Cadets meeting the standards of the airline will have the opportunity to continue with the company as a First Officer on completing their training contract of the future with Air Arabia

Desired Profile

Candidates must be aged between 17 and 33 years and must have attained a minimum education level of High School (10+2) or Equivalent.

Selection Procedure

All candidates initially have to pass several stages of selection process designed to ensure that only the most suitable candidates progress to flying training. Selection consists of a mixture of interviews, medical examinations, computer aptitude tests and tests of spoken and written English.

For additional details pertaining to selection criteria / process please contact Alpha Aviation Academy UAE directly on +971 6 557 42 43 Extension: 120;
Email: mpl@aag.aero; Web: www.aag.aero/trainingandservices/traininginthemiddleeast/


CALL CENTRE AGENT


HUB: Sharjah
Reference No: ABY1042

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Purpose
To handle incoming or outgoing customer calls for for our airline business. He/She would handle account inquiries, customer complaints or support issues.

Main Responsibilities

  • Takes calls from customers, potential customers, suppliers, agents and other making enquiries regarding the services and products of Air Arabia.
  • Complete flight booking forms, prepare change of details, and issue flight ticket orders, using computers. 
  • Confers with customers by telephone in order to provide information about products and services, to take orders or cancel reservations/accounts, or to obtain details of complaints.
  • Determines charges for services requested, collect deposits or payments, and/or arrange for billing. 
  • Obtains and examines all relevant information in order to assess validity of complaints and to determine possible causes, such as extreme weather conditions. 
  • Refers unresolved customer grievances to designated departments for further investigation. 
  • Resolves customers' service or billing complaints by performing activities such as refunding money, and adjusting bills. Seeks approval of the Team Leader where applicable.
  • Checks to ensure that appropriate changes were made to resolve customers' problems. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Gathers information regarding customers needs, trends developing and other data which may be of interest to Marketing and Sales departments – feeds it back to the Call Centre Manager through Team Leaders.
  • Meet the monthly ( Revenue, calls & quality ) targets to reach the max level of punctuality & productivity 
  • Understand the real call center concept activities & work in achieving it.

Desired Profile

  • Candidate should ideally have completed High School 
  • Good Computer skills. 
  • Should be proficient in both Arabic and English. 
    • Should be analytical with good Math skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com