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Thank you for your interest in employment with Air Arabia , and we wish you the very best in your job search. To apply for any of the positions below, please click on the Apply Now button.

 

HEAD OF FLIGHT OPERATIONS - MAC


Department: Operations
Reporting to: Chief Operating Officer
HUB: Morocco

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Main Responsibilities

  • Ensure the smooth functioning of Operations Department and that it complies with the AOC conditions and restrictions, and conforms to standards established by Air Arabia.
  • Ensure Air Arabia flights are conducted in accordance with the provision of the Operations Manuals; this involves development and implementation of Flight Operations policies, procedures, recommendations and standard practices that ensure smooth operations.
  • Manage and supervise functions and activities related to the operation through interdepartmental co-ordination, including authorization of staff and flight crew selection, upgrading, promotions, demotions and any other related actions and measures.
  • Supervise the activities of the Flight Operations Managers and chair regular and non-regular meetings when required to ensure optimum utilization of in house resources including manpower, to achieve set goals and objectives needed to elevate productivity and enhance performance.
  • Ensure the provision of human resources including, but not limited to, management staff, support staff, administrative staff and flight crew are adequate for the nature and the scale of the operations.
  • Publish revise and authorize Operations Manual Part A and other Operational documentation deemed necessary to enhance safety and improve the operation.
  • Ensure implementation of an effective quality system and determine Standard Operating Practices to comply with relevant legislations and regulations, especially those which are related to the AOC.
  • Advise the Chief Operating Officer on Matters related to the Flight Operations and represent Air Arabia’s interest at national and international events, conventions, conferences and meetings whenever required.
  • Initiate, approve and monitor cost effective Flight Operations annual budget required to achieve operational target, without jeopardizing safety.
  • Liaise with the DAC and other regulatory agencies or authorities on Flight Operations subject matters.
  • Liaise with other departments within the airline to ensure that the airline’s global objectives and target are met.
  • Manage the budget & cost control of the operations department.

Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.

Key Performance Measures:

  • Work on the planned budget and cost control.
  • Ensure compliance with the legal requirements.

Qualifications and Experience:

  • Must have over 10 years of managerial experience in Flight Dispatch or Flight operational
  • Proficient in English
  • Computer literacy with manual writing skills preferred
  • Member of aviation professional body is an added qualification but not necessary environment
  • Good communication and interpersonal skills

Skills:

  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions so as to choose the most appropriate one
  • Critical Thinking — Using logic reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Active Listening — Giving full attention to what other people are saying and suggesting.
  • Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

Competencies

  • Leadership: Encouraging and motivating people to achieve high standards and meet organizational objectives by actively developing team member’s skills and knowledge, providing constructive feedback and creating an inspiring vision.
  • Problem Solving and Decision Making (Decision Making): The ability to take a balanced, logical view to break complex issues into their component parts, recognize priorities and weigh up different options in order to judge the best course of action.
  • Strategic Thinking: The ability to see high – level patterns or relationships between complex situations; being focused on the long – term, big – picture issues, as well as the day – to day business.
  • Adaptability and Innovation (Adaptable, Innovative / Creativeness): The ability to change one’s own approach to work effectively with a variety of individuals, groups, situations, including the conception and implementation of original ideas to develop and improve processes, products and services.
  • Critical / Challenging: The ability to improve by critically examining what is being done and seeking better alternatives.
  • Customer Service Orientation: Discovers the needs of internal and external customers and strives to deliver services and products to meet these needs.
  • Initiative and Commitment to Achieve: The tendency to act in a self – directed way, by taking action before being directed or forced by events; to seize opportunities, probe for in-depth information and deliver significantly more than the minimum required, whilst protecting safety, health and long – term productivity.
  • Cost Orientation: The drive to reduce costs.

Interested candidates may apply for the position by sending a copy of their updated resume to afairbank@airarabia.com mentioning in the subject line: Head of Flight Operations - MAC


MANAGER NEPAL


Grade:05
Reporting to:Area Manager – Afghanistan, Bangladesh, Nepal, Pakistan and Sri Lanka
HUB:Sharjah
Reference No: ABY14-063

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About the Job
Air Arabia is looking for dynamic target driven individual to join its Commercial team. The selected individual will be responsible for representing the interests of Air Arabia in Nepal and for increasing the Company’s market share and distribution in the territory.

Key Accountabilities

  • Leads the drive for sales for Air Arabia in Nepal.
  • Oversees operational activities of Air Arabia in Nepal.
  • Negotiates and acquires traffic rights and airport slots within Nepal.
  • Develops and maintains relationships with government ministries, tourism departments and other government or semi-government agencies.
  • Develops and maintains relationships with key individuals in Civil Aviation Authorities, ensuring strict compliance in all Air Arabia activities with their policies and regulations.
  • Inspires and motivates General Sales Agents and others engaged in sales activities in Nepal to achieve outstanding sales performance.  Initiates and drives sales campaigns for Nepal.
  • Analyses sales performance for Nepal, providing feedback to the Area Manager identifying areas for concern and take appropriate measures to address concerns.
  • Monitors the performance of General Sales Agents in Nepal, quickly identifying areas where sales targets are not being achieved, conducting analysis, determining the root cause and taking prompt corrective action.
  • Identifies new opportunities for sales, new markets and agents in Nepal. In particular, identifying the unique needs of Nepal, this may be met by Air Arabia products and services.  Produces recommendations based on cost/benefit analysis.
  • Recruits and selects staff in new areas, helps establish the office and monitors its operation.  Selects travel agents based on established criteria.
  • Establishes and maintains excellent working relationships with Company Department Heads so as to ensure support, assistance and advice in managing financial, human resources, engineering, purchasing and IT issues for Nepal..

Qualifications and Experience:

  • Must be educated to a minimum of Degree level
  • 03+ years’ experience in airline sales is essential of which at least one year must be in a supervisory role
  • Customer oriented with an ability to work independently and within a team
  • Effective written and verbal communication skills in English
  • PC Literate and well versed in MS Office Suite / Google office applications.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-063 Manager Nepal


KEY ACCOUNT MANAGER ISLAMABAD


HUB:Sharjah
Reference No: ABY14-0048

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About the Job
Air Arabia is looking for dynamic, ambitious target driven individual to join its Commercial team to be responsible for responsible for generating sales in Islamabad servicing the tour operators & travel agents and will lead a team of sales executives to achieve the same. The selected individual will be responsible for handling government affairs & liaison with airport authorities to procure necessary approvals for Air Arabia.

Key Accountabilities

  • To achieve and exceed the set revenue targets of the territory.
  • To manage and develop sales among travel agents and corporate and online portals in Pakistan
  • Identifies key contacts and decision makers in travel agencies; makes appointments and conducts meetings to educate and influence them to promote Air Arabia products and services.
  • Increase distribution by identifying and enrolling new sales agents and looking at alternative distribution channels.
  • Provides monthly reports to agents and their performance and discuss ways and means with them so as to take corrective actions, where necessary.
  • Initiates marketing activities to maintain Air Arabia awareness in the market.
  • Maintains and increase customer database, ensuring that key data elements are accurately recorded and kept up to date.
  • Keeps up-to-date with industry/competitor information including information concerning passenger trends and activities; keeps up a timely flow of key information to Manager Pakistan / Regional Manager.
  • Identifies prospective locations for sales/promotion activities based on statistical analysis– informs Manager Pakistan.
  • Liaise and come up with solution on improving route with low load factor.
  • Handle government affairs ( Islamabad Aviation & Ministry of Transport)
  • Co-ordinate airport slots (Form R/ Form N) and secure necessary approvals
  • Lead the sales team in Islamabad and Northern Pakistan
  • Co-ordinate with marketing to launch campaigns & other PR related activities
  • Perform other job-related duties as assigned.

Qualifications and Experience:

  • Educated to a minimum of Diploma level, Degree level preferred.
  • 2 – 3 years of Airline Sales experience with Good Knowledge of the market.
  • Excellent communication skills in written and spoken English and Urdu.
  • PC Literate and well versed in MS Office Suite / Google office applications.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0048 Key Account Manager Islamabad


SECURITY OFFICER


HUB:Sharjah
Reference No: ABY13-0156

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About the Job
Air Arabia is looking for an experienced individual to ensure that the security program & security management system performance standards of Air Arabia and contractors meet the requirements to protect Air Arabia’s assets, facilities, employees and customers against unlawful interference, theft and damage.

Key Accountabilities

  • Actively participate in the development and implementation of the security reporting system.
  • Assist the department in the development and implementation of the internal oversight system.
  • Assist in establishing security reporting Channels and support in continuous improvement.
  • Perform routine ramp, counter, gate check and carrying out visual search on aircraft to protect Air Arabia assets and facilities.
  • Monitor Air Arabia staff regarding security and administration matters in order to be consistent with the rules and regulation of Air Arabia security directives and procedures.
  • Conduct spot checks and monitor loading/unloading of cargo & passenger baggage to create alertness among the loaders/handling.
  • Ensure the security of Air Arabia assets including the aircraft when assigned for high risk flights.
  • Organize or perform as and when necessary to escort deportees and disruptive passengers whenever required.
  • Participate as a trained go team member in case of an emergency.
  • Develop and submit security event reports and statistics as and when needed. Collate and record all security reports from all Air Arabia locations.
  • Perform stations’ security risk assessments.
  • Supervise security audits plan.
  • Revise security manuals and forms as necessary.
  • Implement any recommendation from authorities & internal / external audits.
  • Ensure that the access control to Air Arabia facilities is properly implemented.
  • Perform security investigations.
  • Assist in training sessions when required.
  • Perform assigned role in Emergency Response Plan.
  • Participate in security exercises and simulations.
  • Follow-up all security issues reported.

Qualifications and Experience:

  • Must be educated to Higher Diploma or Degree level in Business Administration
  • Minimum Two (02) years’ experience in similar position at a supervisory level with an airline
  • Must have basic aviation security training and Air restraint or equivalent training
  • Must have working knowledge of Security procedures & regulations, IATA principles & standards relating to security as well as current Security Technology
  • Strong organizational, decision making and customer service skills
  • Effective written and verbal communication skills
  • PC literate and well versed in MS Office suite / Google office applications

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY13-0156 Security Officer


KEY ACCOUNT MANAGER RUSSIA


HUB:Sharjah
Reference No: ABY14-0029

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About the Job
Air Arabia is looking for dynamic, ambitious target driven individual to join its Commercial team to be responsible for responsible for generating sales in Russia & Servicing the tour operators & travel agents and will lead a team of sales executives to achieve the same. The selected individual will be responsible for handling government affairs & liaison with airport authorities to procure necessary approvals for Air Arabia.

Key Accountabilities

  • To achieve and exceed the set revenue targets of the territory.
  • To manage and develop sales among travel agents and corporate and online portals in Russia.
  • Identifies key contacts and decision makers in travel agencies; makes appointments and conducts meetings to educate and influence them to promote Air Arabia products and services.
  • Increase distribution by identifying and enrolling new sales agents and looking at alternative distribution channels.
  • Provides monthly reports to agents and their performance and discuss ways and means with them so as to take corrective actions, where necessary.
  • Initiates marketing activities to maintain Air Arabia awareness in the market.
  • Maintains and increase customer database, ensuring that key data elements are accurately recorded and kept up to date.
  • Keeps up-to-date with industry/competitor information including information concerning passenger trends and activities; keeps up a timely flow of key information to the Manager Russia / Regional Manager.
  • Identifies prospective locations for sales/promotion activities based on statistical analysis– informs Manager Russia.
  • Liaise and come up with solution on improving route with low load factor.
  • Handle government affairs ( Russian Aviation & Ministry of Transport)
  • Co-ordinate airport slots (Form R/ Form N) and secure necessary approvals
  • Lead the sales team in Moscow & regions
  • Co-ordinate with marketing to launch campaigns & other PR related activities
  • Perform other job-related duties as assigned.

Qualifications and Experience:

  • Educated to a minimum of Diploma level, Degree level preferred.
  • 2 – 3 years of Airline Sales experience with Good Knowledge of the Russian market.
  • Excellent communication skills in written and spoken English and Russian.
  • PC Literate and well versed in MS Office Suite / Google office applications.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0029 Key Account Manager Russia


ON-BOARDING AND HR COORDINATOR


HUB:Sharjah
Reference No: ABY14-0035

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About the Job
Air Arabia is looking for dynamic ambitious customer focused individual to join its HR team. The selected individual will be responsible for assisting the Talent Acquisition Specialist with various recruitment activities through the process of selection until completion of the on-boarding process while liaising with the hiring Line Manager and new joining employee to ensure a seamless integration into the Company.

Key Accountabilities

  • Assists the Talent Acquisition Specialist in the process of Recruitment and Selection including but not limited to screening, short-listing applications and interviewing candidates to assess suitability.
  • Administers test materials for different roles for the purposes of selection and/or development.
  • Answers telephones, responds to queries from job applicants, managers, employees, and other individuals, explains and provides information relating to recruitment.
  • Coordinates and sets up interviews ensuring interview logistics are in place ( Visa, Tickets, Hotac, etc. as applicable)
  • Maintains and provides detailed reports on the recruitment statistics as and when requested by the Recruitment Specialist.
  • Communicates/corresponds with candidates on selection/rejection/on hold information and co-ordinates on the joining process in close co-ordination with the HR Coordinator, Admin Coordinator & Travel Coordinator. Ensures the processes are run efficiently.
  • Assists in the preparation of contracts, re-designation letters, upgrade letter, transfer letters, OJT letters & OJT certificates.
  • Ensures personnel files are created and maintained in an efficient manner i.e. all relevant documents are filed correctly for all successful candidates.
  • Responsible for the process of on-boarding selected employees in an efficient manner including but not limited to coordinating joining logistics, advising employees on their benefits, entitlements, company policies and procedures and ensuring complete familiarization with Labor Laws and company policies to advice staff on related issues.
  • Follow up with new joining candidates to ensure that the staff is settling in without any complications (at the end of the first and third month) and obtain feedback directed at improving the onboarding process.
  • Responsible for administering / ensuring that appraisals processes are completed confirmation letters are issued in a timely manner in line with their contractual terms.
  • Ensure that all appraisal forms are filed in the employee’s personnel file.
  • Conduct Exit Interviews ( up to grade 4) for employees leaving the organization and submit a comprehensive report to Management
  • Undertakes HR related projects as and when directed.

Qualifications and Experience:

  • Must be educated to a minimum of Diploma Level, Degree level preferred
  • 01 – 02 years’ experience in HR or similar position
  • Customer oriented with an ability to work independently and within a team
  • Effective written and verbal communication skills in English and Arabic
  • PC Literate and well versed in MS Office Suite / Google office applications

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY14-0035 On-Boarding and HR Coordinator


IT SUPPORT ADMINISTRATOR


HUB: Sharjah
Reference No: ABY14-0028

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About the Job
Air Arabia is looking for technically competent individuals who will be responsible for maintaining and developing the IT infrastructure for Air Arabia & providing technical support to end users.

Key Accountabilities

  • Ensure all activities performed on the IT activities are in compliance with ITIL and ISO 20000 best practices and guidelines and that all internal IT policies & procedures are followed.
  • Log & attend to all IT service requests, complaints & incidents in the IT Help Desk tool.
  • Ensure the stability, availability and speed of the IT infrastructure by performing daily checks.
  • Fully understand the IT service catalog (Business view & Technical view) & ensure that IT services meet business/operation objectives.
  • Windows Installation, Configurations & administration.
  • Cisco routers, switches configuration & administration.
  • Maintain file server & backup activities as per policies.
  • Provide Technical support to end users. That will include 24/7 phone support & visit if required.
  • Diagnose and solve hardware/software faults.
  • Responsible for Cable management, maintaining and updating IT libraries, maintaining and updating IT Inventory & providing Technical specifications for all IT related purchases.
  • Coordinate & follow up on Technical issues within IT Team or external suppliers.
  • Evaluate & record external supplier performance.
  • Analyze calls, requests to understand trends & underlying issues.
  • Prepare Technical documentations.

Qualifications and Experience:

  • Must be a degree holder in Information Technology or related field.
  • Minimum experience in similar role of 2 years.
  • MCSA & CCNA certification is highly recommended.
  • Experience in dealing with multiple work streams.
  • Excellent communication skills, both written and spoken in English.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment along with strong interpersonal skills.
  • ITIL V3 and ISO 20000 background.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com and mention in the subject: IT Support Administrator


FLIGHT OPERATIONS DOCUMENTATION COORDINATOR


HUB: Sharjah
Reference No: ABY14-0024

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About the Job
Air Arabia is looking to hire the right candidate to properly manage the Flight Operations Documentation in accordance to the policies and procedures of Air Arabia and to ensure that the documentation meets the regulatory standards and IOSA SARPs

Key Accountabilities

  • Produce user friendly and effective documentation within Flight Operations to the highest quality standards considering human factors principles.
  • Coordinate within and between Operations Department sections to standardize and cross reference check all the operations manuals and procedures/policies within the Operations Publications and ensure that documentation meets regulatory standards and IOSA SARPs.
  • Ensure the timely implementation, integration and usage of systems, document structures and procedures to provide support to Flight Operations.
  • Manage day-to-day duties and activities deemed necessary by operational requirements and formulate suitable methodology in order to facilitate flow of technical information to all concerned.
  • Maintain reliable standards for existing manuals and forms, timely updating them as and when required and development of specifications for document structures of new documents.
  • Timely amendment of the manuals once revisions from the manufacturers or regulatory bodies are received, including liaison with the appropriate Job Holders and Technical Librarian in order to identify priorities.
  • Maintaining a good working knowledge of the EFB system in terms of hardware, operating system and installed software applications.
  • Maintaining a good working knowledge of the ADOBE Frame Maker software

Qualifications and Experience:

  • Possesses a Bachelor’s degree from a recognized university or college.
  • 5 Years airline experience particularly in documentation control. Possesses an in-depth knowledge of documentation control systems.
  • Certified ISO 9001 preferred
  • Must be proficient in computer applications (MS Office, systems related to documentation)
  • Knowledge of ADOBE Frame Maker preferred

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com and mention in the subject: Flight Operations Documentation Coordinator


WHEEL & BRAKE SHOP TECHNICIAN


HUB: Sharjah
Reference No: ABY14-014

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Purpose
The purpose of this role is to assist the Wheel & Brake Engineer to update component status and report to workshop supervisor, ensure delivery on time and maintain highest quality standards including SH& E standards.

Key Accountabilities

  • Maintain a good standard of tools and test equipment in use.
  • Assist approved engineer in shop and carrying out work.
  • Follow instructions of approval holder / shift leader.
  • Ensure all works carried out efficiently and meeting standards.
  • Support process improvement initiatives.
  • Ensure SH&E standards compliance.

Qualifications:

  • Diploma/equivalent qualification in applicable engineering, science discipline in aviation or related fields.
  • A minimum of 2 years’ experience in the relevant work shop.
  • The ability to work a rotating shift pattern.

Skills:

  • Good in spoken, reading & written English.
  • Familiarity with airline operations.
  • Excellent communication skills.
  • PC literacy
  • Ability to lead a team.
  • Sound knowledge of work involvement.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com and mention in the subject: Engineering application- Wheel & Brake Shop Technician


PRODUCTION CONTROLLER


HUB: Sharjah
Reference No: ABY14-015

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Purpose
This role is responsible for the control of base maintenance checks & work packages and ensure proper adherence to the Manual procedures of Air Arabia Engineering Department.

Key Accountabilities

  • Responsible for checking the completeness and distribution of work package on display board received from Production Planning.
  • Distribute the maintenance cards in the Control Docks and ensure that the cards are displayed in sequence. Process additional maintenance cards resulting from the inspection and ensure that that the same are properly actioned in a priority order (Pre-docking, ship-shop-ship/ inspection/ routine/clean/lube/servicing/final inspection).
  • Raise non routine cards for all incoming defects from the Tech/Cabin Log.
  • Responsible for the control of all maintenance documentation and work package register, review all completed documents for any discrepancies and proper certification before acceptance.
  • Continuously monitor work progress and advise any deviation from planned flow chart.
  • Prepare materials/tools shortage list and follow up its status with Logistics.
  • Responsible for entry of deferred defects in RAL and compile/submit debrief on aircraft departure.
  • Responsible for the preparation of component change records sheet for each hangar input.
  • Responsible for monitoring of man-hours booking by production staff and reporting actual man-hours logged versus planned for each aircraft input
  • Forward completed work package to Production Planning after aircraft departure.
  • Ensure proper awareness of relevant TPM, MOE Manual procedures for Production Control.

Qualifications and Skills

  • Diploma in Engineering or equivalent
  • Excellent communication skills in both written and spoken English
  • Good MS Office applications skills
  • Ability to work under pressure and in different shift pattern
  • Minimum 2 years of related experience

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com and mention in the subject: Engineering application- Production Controller


CABIN CREW DUTY SUPERVISOR


HUB: Sharjah
Reference No: ABY13-0150

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Purpose
The purpose of this role is to assist Cabin Crew Manager in managing the Cabin Crew Members at all times and ensure that all crew are legal as per the GCAA requirements and their needs are met.

Main Responsibilities

  • Ensure all flights departing Sharjah consist of the correct crew complement, and liaise with Crew rostering officer regarding crew shortfalls, if any.
  • Supervise correct and fair allocation of crew positions by auditing and reviewing.
  • Manage action, follow up and provide feedback to cabin crew on cabin flight report. 
  • Ensure all procedures, manuals and documentations in the Briefing Office are updated and maintained as per GCAA and company policy requirements.
  • Coach operating crew by giving them constructive feedback, being prepared to answer any queries, clarify any operational issues and if needed direct the crew member to the right personnel or department as necessary.
  • Conduct assessments on Briefing to monitor both SCCM and CCM performance and take corrective actions where necessary on performance, a minimum of 3 briefing assessment should be conducted in a shift.
  • Manage grooming standards; monitored and rectified where needed. 
  • Manage senior or captains’ de-briefing and handle any conflict until it is resolved; use them as case studies in liaison with Training Manager.
  • Carry out flight observations and submit a full report to Cabin Crew Manager (2 flights a month) 
  • Manage daily both catering and duty free issues and ensures that the right product is selected for increasing the revenue using feedback of the crew.
  • Carry out a random pre and post flight check to monitor the boarding process, ground handling, catering-duty free, cabin appearance and crew performance; a full report should be submitted to Cabin Crew Manager. (3 flights per shifts) 
  • Liaise with other departments to fulfill cabin crew requirements (e.g. housing, transport, HR, finance). Place a purchase order for cabin crew department. 
  • Conduct evaluation for initial crew member during 90 days appraisal. 
  • Conduct appraisal for the crew including seniors.
  • Maintain records of crew performance, sick leave, no show, punctuality, customer service and take the necessary action in cases of discipline.
  • Assist Cabin Crew Manager in Cabin Crew Recruitment.
  • Assist Cabin Crew Manager for SCCM upgrade.
  • Assist the Cabin Crew Manager and carry out investigations on crew disciplinary / appreciations
  • Manage crew welfare by looking at their personal issues, follow up with company Medical Centre for crew well-being, meet and assist new joining crews and visit crew if they are hospitalized.
  • Ensure the Familiarization Flight program is carried out and the correct paperwork is completed as per Procedures and compliance is achieved.
  • Prepare and disseminate Memos and reminders to all crew for any policy changes
  • Complete the Crew Movement Officer Shift Report Log at the end of the shift ensuring to note any handover matters for the following shift. Maintain physical appearance of the Briefing Office, including cleanliness, equipment condition etc., and make recommendation for any maintenance or equipment replacement.
  • In the absence of a SCCM, the briefing officer on duty will nominate the most senior crew member to conduct the pre-flight safety briefing. Crew Movement Officer will advise Crew Control of the absence of the operating SCCM.
  • Liaise with other hubs for sending and receiving any product i.e. crew uniforms, manuals
  • Attend weekly meeting with cabin crew manager to identify the areas that require improvement.

Desired Profile

  • Educated to High Secondary level. 
  • Minimum five years of experience as a cabin crew member with three year as a senior cabin crew. 
  • Good working knowledge of Flight Duty Time Limitation regulations.
  • Self-motivated and able to work independently with strong written and oral communication skills in English.
  • Arabic would be an advantage

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT LICENSED ENGINEER-NEPAL


HUB: Sharjah
Reference No: ABY13-0143

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Purpose
Based in Kathmandu, Nepal, the purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft without violating safety and quality standards in a cost-effective manner.

Main Responsibilities

  • Carries out maintenance on ABY and 3rd party aircraft during Transit checks IAW Air Arabia and GCAA standards.
  • Ensure Station maintained to GCAA standard. 
  • Monitor Engineering Store and ensure correct stock levels and Shelf life of spares.
  • Monitor Calibration dates of calibrated tooling.
  • Utilize the Station Technicians effectively and professionally without violating safety and quality standards.
  • Maintain/Monitor Approvals of all Engineers/Technicians on Station.
  • Be Flexible and ensure Operation is protected at all times.
  • Advise Outstation Maintenance Manager of equipment or tooling shortfalls that could potentially affect the smooth operation of the station.
  • Carries out technical and administrative tasks as directed by Outstation Maintenance Manager.
  • To maintain communication between Engineer and MCC in the event of an AOG situation.
  • Willing to work under harsh condition and shift work.

Desired Profile

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineer's License or ICAO state member licensed type with recent experience of six (6) months within last 2 years and with A320/CFM-56-5 type rating endorsed.
  • Minimum of 6 years in Aviation maintenance out of which at least 1 year as A320 Certifying Engineer, holding current Certificate to release to service. 
  • Very good knowledge of AMM/IPC/TSM/Air NAV. Good English and computer skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CABIN CREW


HUB: Sharjah
Reference No: ABY12-162

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Purpose
Any great business is only as good as its team and Air Arabia is home to some of the aviation industry's best talent. Air Arabia now employs more than 1,500 employees worldwide and this number is set to grow as the group expands. We are hiring innovative and dynamic individuals and in return, are able to provide the right environment in order to facilitate individual learning and career growth. 

The purpose of this role is to care for the needs of passengers, including their safety, well-being and comfort both in the air and on the ground.

Main Responsibilities

  • Ensuring the safety, security, wellbeing and general comfort of passengers, in accordance with the GCAA regulation and provisions of the Air Arabia Operations Manual and Air Arabia Human Resources policies and procedures.
  • Identifies situations where the safety, well-being and general comfort of passengers is at risk and takes remedial action, notifying Senior Cabin Crew accordingly.
  • Carries out the duties of Senior Cabin Crew when designated as such by the Captain.
  • Instructs individual passengers on issues to ensure their safety and comfort, bringing difficulties to the attention of Senior Cabin Crew.
  • Attends to the needs of individual passengers, watching for and identifying passengers experiencing stress or difficulties of any kind and attempting to alleviate their condition, engaging the assistance of other cabin crew if required.
  • Attending to the requests of individual passengers, meeting their demands in accordance with the policies and procedures for providing services as detailed in the Operations Manual and other relevant instructions.
  • Accounts to Senior Cabin Crew for the conduct of passengers and assists in ensuring cabin safety in accordance with emergency procedures as specified in the Operations Manual.
  • Informs Senior Cabin Crew, Flight Crew and Captain, as appropriate, of irregularities and malfunctions.
  • Checks emergency equipment, catering equipment and other specified equipment reporting deficiencies to Senior Cabin Crew and/or Captain as appropriate.
  • Helps to ensure the aircraft cabin is cleaned thoroughly at transit stations.
  • Helps to ensure adequate re-catering is provided before flying.
  • After flights, assists in the completion of documentation. Assists in the closing and sealing of containers with duty free items in accordance with instructions.
  • Assists in ensuring orderly and complete handover/takeover when handing/taking over the cabin from catering, cleaning or maintenance personnel.
  • Attend all mandatory safety and emergency procedure training and to achieve the required pass mark.
  • Be able to carry out all in flight emergencies.

Desired Profile

  • A Higher Secondary education with good pass results is essential, good English language command. 
  • Must be within the age band of 21 years and 29 years.
  • Must be educated to a minimum level of accredited Higher Secondary Education or equivalent.
  • Must have a high standard of English; verbal, written and comprehension. Fluency in another language is always an advantage.
  • Must meet the below mentioned height and weight criteria.
    • Male: HT - 165 cm. WT -68 to 82 kg.
    • Female: HT -161 cm WT - 58 to 70 kg.
  • Ability to swim at least 30m unaided in open water, without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the uniform.
  • Medically fit to meet regulatory requirements.
  • Cabin Crew / Nursing experience would be an asset.

Please Note: all experienced crew will be eligible to apply for the role of Senior Cabin Crew after an initial 6 month period.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CAPTAIN A320


HUB: Sharjah
Reference No: ABY13-058

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Purpose
Air Arabia is currently looking to hire A320 Rated Captains for its Sharjah base on permanent contracts

 

Desired Profile

  • Valid ICAO / JAA ATPL License with A320 Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4
  • TRE / TRI experience on A320 preferable

For salary details please download this PDF file.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT TECHNICIAN


HUB: Sharjah
Reference No: ABY13-0085

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Purpose
The purpose of this role is to perform routine and non-routine tasks during maintenance inputs of A,C and unscheduled maintenance inputs as directed by the Licensed Engineer and Hangar Supervisor or the Production Controller.

Main Responsibilities

  • Perform routine and non-routine maintenance tasks on ABY and 3rd party aircrafts during maintenance inputs to the standards required by both ABY and current legislation
  • Ensure that they are fully conversant with the tasks allocated to them and competent to perform.
  • Ensure strict adherence to all pertinent safety precautions as published in manufacturer manuals and other publications.
  • Ensure that Licensed Engineer and Hangar Supervisor are kept fully advised of any impending service disruptions or problems.
  • Ensure that all work meets the standards required of ABY and regulatory authorities. 
  • Ensure that replacement parts and components are done in a professional manners and all the required blanking of ports and covering the exposed areas are covered and meets a high standard of quality.
  • To make sure that components are physically checked and inspected prior to fitment to aircraft or component and meet the requirements of the AMM, IPC or any other approved documentation
  • Ensure that removed components are correctly handled, labeled and blanked.
  • Maintains a clean and safe working environment
  • Completes all associated documentation prior to the end of shift
  • Reports immediately any maintenance error to immediate supervision.
  • Comply fully with any maintenance error review board
  • Able to work under harsh conditions and shift work whilst maintaining HF awareness

Desired Profile

  • Diploma in Aircraft Maintenance. 
  • Minimum 2 years experience in Aircraft Maintenance fields.
  • Good English communication skills. 
  • Age between 23-45 years. 
  • A pro-active and interactive attitude with the flexibility required for working within a small organization. 
  • Physically fit and has the ability to travel regularly and at short notice. 

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT LICENSED ENGINEER (REQUIRED B1 OR B2)


HUB: Sharjah
Reference No: ABY12-194

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Purpose
The purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft in without violating safety and quality standards in a cost-effective manner.

Main Responsibilities

  • Carries out maintenance on ABY and 3rd party aircrafts during A,C check and unscheduled inputs up to or exceeding Air Arabia and GCAA standards.
  • Regularly monitors the Aircraft Defect Status sheet and ensures defects are cleared during maintenance inputs without causing operational delay while adhering to the required standards. 
  • Ensuring routine and non-routine cards are action without causing input delay beyond the allocated ground time for the check.
  • Utilize the mechanics effectively and professionally without violating safety and quality standards.
  • Deputize for the Hangar Supervisor role if requested.
  • Updates Hangar Supervisor of any problem rises which can be of a concern or could result in operational disruption, or involve a drop in acceptable service standards.
  • Advises the Hangar Supervisor of equipment or tooling shortfalls that could potentially affect maintenance inputs.
  • Carries out technical and administrative tasks as directed by Hangar Supervisor or Hangar Manager.
  • Carries out technical projects as directed by Hangar Manager.
  • Willing to work under harsh condition and shift work whilst maintaining HF awareness.

Desired Profile

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineer's License or ICAO state member licensed type with recent experience of six (6) months within last 2 years and with A320/CFM-56-5 type rating endorsed.
  • Acted in the role of an Aircraft Licensed Technician for 1 year without any performance issues and subject to formal interview process
  • Minimum of 6 years in Aviation maintenance out of which 3 years as A320 C-Check Certifying Engineer, holding current Certificate to release to service. 
  • Very good knowledge of AMM/IPC/TSM/Air NAV. 
  • Good English and computer skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com. For this specific position, please specify which role(s) you are applying for: B1 or B2


A 320 CADET PILOT (MPL)


HUB: Sharjah
Reference No: ABY1104

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Purpose
Air Arabia has partnered with Alpha Aviation Academy UAE as an exclusive source for cadet pilots.

The MPL Cadet Pilot Program provides all the necessary training required to enable young men and women to become the Airline Pilots qualified on the A320 aircraft type.

Cadets meeting the standards of the airline will have the opportunity to continue with the company as a First Officer on completing their training contract of the future with Air Arabia

Desired Profile

Candidates must be aged between 17 and 33 years and must have attained a minimum education level of High School (10+2) or Equivalent.

Selection Procedure

All candidates initially have to pass several stages of selection process designed to ensure that only the most suitable candidates progress to flying training. Selection consists of a mixture of interviews, medical examinations, computer aptitude tests and tests of spoken and written English.

For additional details pertaining to selection criteria / process please contact Alpha Aviation Academy UAE directly on +971 6 557 42 43 Extension: 120;
Email: mpl@aag.aero; Web: www.aag.aero/trainingandservices/traininginthemiddleeast/


CALL CENTRE AGENT


HUB: Sharjah
Reference No: ABY1042

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Purpose
To handle incoming or outgoing customer calls for for our airline business. He/She would handle account inquiries, customer complaints or support issues.

Main Responsibilities

  • Takes calls from customers, potential customers, suppliers, agents and other making enquiries regarding the services and products of Air Arabia.
  • Complete flight booking forms, prepare change of details, and issue flight ticket orders, using computers. 
  • Confers with customers by telephone in order to provide information about products and services, to take orders or cancel reservations/accounts, or to obtain details of complaints.
  • Determines charges for services requested, collect deposits or payments, and/or arrange for billing. 
  • Obtains and examines all relevant information in order to assess validity of complaints and to determine possible causes, such as extreme weather conditions. 
  • Refers unresolved customer grievances to designated departments for further investigation. 
  • Resolves customers' service or billing complaints by performing activities such as refunding money, and adjusting bills. Seeks approval of the Team Leader where applicable.
  • Checks to ensure that appropriate changes were made to resolve customers' problems. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Gathers information regarding customers needs, trends developing and other data which may be of interest to Marketing and Sales departments – feeds it back to the Call Centre Manager through Team Leaders.
  • Meet the monthly ( Revenue, calls & quality ) targets to reach the max level of punctuality & productivity 
  • Understand the real call center concept activities & work in achieving it.

Desired Profile

  • Candidate should ideally have completed High School 
  • Good Computer skills. 
  • Should be proficient in both Arabic and English. 
    • Should be analytical with good Math skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com