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Thank you for your interest in employment with Air Arabia , and we wish you the very best in your job search. To apply for any of the positions below, please click on the Apply Now button.

CABIN CREW - AIR ARABIA EGYPT


Department: Operations
Hub: Egypt
Reference No: RBG18-001

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About the job

Air Arabia Egypt are looking to recruit Cabin Crew for their hub in Egypt. If you fit the below criteria and are look for an exciting new challenge, please submit your CV and photograph.

Requirements:

  • A Higher Secondary education good English language , Speaking German and Italian language is an advantage
  • Must be within the age band of 21 years and 30 years.
  • Must meet the below mentioned height and weight criteria.
  • Male: HT - 165 cm. WT -68 to 82 kg.
  • Female: HT -160 cm WT - 58 to 70 kg.
  • Ability to swim at least 30m unaided in open water, without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the uniform.
  • Medically fit to meet regulatory requirements.
  • Previous Cabin Crew / Nursing experience would be an asset.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume and a photograph to cv_rbg@airarabia.com clearly mentioning in the subject line: Cabin Crew AA Egypt


UNIFORM STANDARDS OFFICER


Department: Uniform
Company: Action Hospitality
Hub: Sharjah
Reference No: AH18- USO- Uniform Standards Officer

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About the job

The purpose of the job is to provide a seamless and customer focused services for Air Arabia Group’s Uniform Department; ensuring that the corporate image is continuously projected at the highest standard.

Key responsibilities:

  • Lead junior staff team and guide them with day-to-day activities especially trouble points and situations that may require intervention in order to ensure smooth workflow
  • Maintain excellent relations with business partners, hubs and subsidiaries’, including coordination with stakeholder departments.
  • Generate statistical and logistical information with reference to issuances, inventory level, payroll purchases and consumption reports
  • Liaise with the Tailoring Team to identify correct fit; size requirements, made to measure stitching, minor alterations during uniform fittings and ensure compliance to the set standard of uniforms
  • Establish and maintain professional and effective relationships with business partners and Air Arabia Group staff and departments
  • Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved
  • Monitor generic email account regarding uniform backorders, late deliveries or unfulfilled requests and ensure to resolve them at the earliest without any delays
  • Identify and recommend continuous improvement/best practice activities in the area of reporting, information flow, business process and organizational planning to the head of department
  • Carry out duties and responsibilities as assigned by head of department

Qualifications & Experience:

  • A minimum of 2 years’ experience in a uniforms management or grooming standards related role, preferably within the Aviation / Hospitality industry
  • A minimum of 2 years’ customer service. Retail Operations and Fashion Merchandising will be an advantage
  • A minimum of 2 years’ as team leader or supervisory experience
  • Strong oral and written communication skills in English, Arabic would be an advantage
  • Numeracy and the ability to present data clearly and accurately
  • Excellent phone etiquette - Ability to listen closely, remain positive, document, set clear direction and manage workflow
  • Educated to a minimum of Higher Secondary level, Degree level is preferred
  • Must be Computer literate, well versed with MS Office and has excellent command of Excel

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: AH18- USO-Uniform Standards Officer


DEVELOPMENT ENGINEER (AIRCRAFT SYSTEMS)


HUB: Sharjah
Reference No: ABY18-Development Engineer (Aircraft Systems)

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About the job

Air Arabia is looking for an individual to oversee, manage and provide all activities concerned with the development and airworthiness of the Aircraft Systems. This will include the development of the airline’s fleet and the management of the airworthiness to support its continuing operations. The role will encompass safety, compliance, reliability and development of the fleet in relation to the aircraft systems. This role is responsible for providing development support of the aircraft systems to increase both operational dispatch and aircraft reliability, reducing costs and achieving greater aircraft utilization whist maintaining the highest safety standards and compliance to all regulations both internal and external. The role is also considered fundamental as a liaison role within the Engineering/ Maintenance/ QA/ Flight operations units and within the OEM groups.

Key responsibilities:

  • Ensuring that the aircraft systems programme is controlled managed and developed as required by the continuous airworthiness requirements of the regulator and OEM
  • Ensuring that the systems continued airworthiness assessment programme is maintained in an optimized condition for the Air Arabia operation
  • Working with data from both the aircraft /systems and review it each month to ensure that the data is captured in a form of reporting so as to highlight relevant trends and improve reliability
  • Ensuring recommendations introduced into the AMP both in relation to escalation and de-escalation are appropriate by providing justification to support them with data analysis, closely working with the planning/AMP and reliability units on defect analysis and report findings
  • Responsible for reviewing and controlling AD/SB/MSB assessments and safety critical items and ensuring implementation into RAL MIS System with a focus on oversight as continuous function
  • Preparing, coordinating and presenting Engineering Orders & Engineering reviews based on OEM data and industry information. Providing liaison role between the OEM and the maintenance staff on system problems, clarification, drawings and any support documentation to allow both on and off site repairs and follow up reports
  • Developing procedures associated with management of the Engineering documentation to support continued airworthiness management
  • Representing Air Arabia at industry meetings with respect to feedback/reporting/ management reviews and development
  • Providing support to line and base maintenance staff on problematic in service issues, generating work orders for further investigation or corrective actions
  • Working with Manufacturer’s data to provide useful additional support for maintenance staff
  • Management reporting
  • Closure of occurrence reports and audit findings

Qualifications & Experience:

  • Degree in Aeronautical/ Aerospace/ Mechanical/ Electrical Engineering or Aircraft Licence
  • Minimum 3- 5 years of relative experience or demonstrable experience in an aircraft maintenance reliability and or engineering environment
  • Good understanding of continuous airworthiness requirements
  • Good understanding of current aircraft planning systems and techniques and their relation to aircraft maintenance programmes
  • Safety/ Airworthiness Awareness and GCAA regulations
  • Team leader with strong supervisory skills
  • Good technical report writing skills
  • Use of IT systems including Microsoft Suite and airline/ MRO Systems. Preference for CAD/ CAM working
  • Excellent command of both verbal and written English skills. Spoken and written Arabic would be an advantage

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY18-Development Engineer (Aircraft Systems)


DEVELOPMENT ENGINEER (AIRCRAFT MAINTENANCE PROGRAMMES)


HUB: Sharjah
Reference No: ABY18-Development Engineer (Aircraft Maintenance Programmes)

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About the job

Air Arabia is looking for an individual to oversee, manage and provide all activities concerned with the development and production of Aircraft Maintenance Programme. This will include the development to encompass needs both in the long and short term, of the airline maintenance planning and aircraft maintenance development. This role is responsible for providing development of the AMP to increase reliability, reduce costs and achieve greater aircraft utilisation. The role is also considered fundamental to be a liaison role within the Airbus user AMP working group including interface with the MSG steering group.

Key responsibilities:

  • Ensuring that the Aircraft Maintenance Programme (AMP) is controlled, managed and developed as required by the continuous airworthiness requirements of the regulator, OEM and Air Arabia reliability programme.
  • Ensuring that the AMP is maintained in an optimized condition for Air Arabia operation
  • Working with Maintenance Planners in relation to work packaging in order to ensure that the maintenance planned enables optimum aircraft availability to support the operational flying programme and efficient and cost effective planning of maintenance
  • Working with the reliability section to ensure that the recommendations introduced into the AMP both in relation to escalation and de-escalation are appropriate
  • Responsible for effective task card management associated with AMP
  • Responsible for coordinating regular meetings required for the management of AMP
  • Responsible for AMP alignment with respect to the phase-in and phase-out of aircraft and assist in the development of associated work scopes during the delivery and lease return process
  • Development of procedures associated with the management of AMP
  • Liaising with the regulator as required for the management of the approval of AMP
  • Representing Air Arabia at industry meetings in respect to the management and development of AMP
  • Providing out of hours support when requested, ensuring safe, punctual, efficient and cost effective operation of the fleet
  • Management reporting
  • Closure of occurrence reports and audit findings

Qualifications & Experience:

  • Degree in Aeronautical / Aerospace
  • Minimum 3 – 5 years of relative experience or demonstrable experience in an aircraft maintenance planning, engineering and or tech services environment
  • Good understanding of continuous airworthiness requirements
  • Good understanding of current aircraft planning systems and techniques and their relation to aircraft maintenance programmes
  • Knowledge on Safety/Airworthiness Awareness and Civil Aviation regulations
  • Team leader with strong supervisory skills
  • Good technical report writing skills.
  • Use of IT systems including Microsoft Suite and airline/ MRO Systems
  • Excellent command of both verbal and written English skills. Spoken and written Arabic would be an advantage
  • Pro-active and self-motivated

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line:ABY18-Development Engineer(Aircraft Maintenance Programmes)


AIRCRAFT TECHNICIAN


HUB: Sharjah
Reference No: ABY18-Aircraft Technician

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About the job

The purpose of this role is to perform routine and non-routine tasks during maintenance inputs of aircraft and unscheduled maintenance inputs as directed by the Aircraft Licensed Engineer and Shift Managers.

Key responsibilities:

  • Perform routine and non-routine maintenance tasks on ABY and 3rd party aircrafts during maintenance inputs.
  • Ensure that proper knowledge is being applied to the task assigned and in accordance to the policies and procedures of the company.
  • Ensure strict adherence to all pertinent safety precautions as published in manufacturer manuals and other publications.
  • Ensure that all work meets the standards required by ABY policy, procedures and regulatory authorities.
  • Provide feedback to the Aircraft Licensed Engineer and Shift Manager for any impending service disruptions or problems and ensure that information is properly disseminated without delay.
  • Ensure that replacement of parts and components are done in a professional manner by following the right manuals and it meets a high standard of quality.
  • Responsible for the physical checking and inspection of components prior to fitment to aircraft or component.

Qualifications & Experience:

  • Diploma in Aircraft Maintenance
  • Minimum 2 years experience on Airbus aircraft in Aircraft maintenance field
  • Excellent English communication skills
  • PC literate
  • Should have a pro-active and interactive attitude, be physically fit and have the ability to travel regularly and at short notice.
  • Willing to work under harsh weather conditions and in rotating shift patters.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line:ABY18-Aircraft Technician


PROCUREMENT MANAGER


DEPARTMENT: Business Support
Reference No: ABY17- PM

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About the job

The job holder is responsible for leading and managing the processes of contracting, sourcing and procurement of materials, suppliers and services in accordance to the company’s policies and procedures. In addition, the job holder will also oversee the management of the receipt, storage and issuance of procured materials/supplies.

Key Accountabilities:

  • Work with the departmental management in the development/enhancement of the company's procurement policies and procedures and ensure their implementation to manage the expectations of the Air Arabia Group from a sourcing and supply base perspective.
  • Engage with internal stakeholders to clearly identify sourcing needs, understand contractual specifications and identify suppliers/service providers.
  • Obtain input from internal stakeholders and create sourcing schedules to map annual sourcing requirements based upon contract expiries, customer needs and on-going projects.
  • Drive the development or enhancement of the company's procurement policies and procedures.
  • Analyze sourcing and financial data to identify sourcing opportunities including supplier rationalization, tenders and specification alternatives across internal stakeholders and make recommendations.
  • Identify, negotiate and implement contract & framework agreements which result in efficiencies in line with financial and forecasting requirements.
  • Negotiate with the approved suppliers to obtain the best competitive deals/quotations based on technical specifications, price, and delivery period and payment terms.
  • Provide internal stakeholders with guidance, coaching, and support to achieve sourcing solutions, create detailed sourcing plans, track savings and coordinate purchase order requirements.
  • Monitor ongoing effectiveness of the supply base and take corrective actions; offer supply alternatives if required.
  • Establish and maintain a close working relationship with suppliers and logistics and resolve performance and business issues as they occur.
  • Manage vendors and suppliers to ensure compliance with contractual commitments.
  • Provide oversight for contract negotiations and management expertise with respect to maintaining contract files, purchase orders, pricing agreements, certificates of insurance etc.
  • Prepare timely and accurate management information covering aspects of stakeholder engagement in the procurement process lifecycle which result in effective performance management and delivery of required outcomes.
  • Manage the inventory of supplies, conduct stock checks as required, ensure safe storage and issuance of supplies as per approved requisitions.
  • Supervise and guide the activities of the direct-reports.
  • Identify, formulate, implement and improve measured to reduce costs and optimize quality by identifying opportunities for improved spend management.
  • Ensure the maintenance of accurate auditable records of all procurement process which result in high process compliance.
  • Ensure that all Purchase Orders (POs) are issued as per agreed Service level agreements in accordance to the company's policies and procedures.
  • Ensure that all invoices are verified against the issued POs to ensure that any deduction or penalties are accounted.
  • Responsible for reviewing existing/available procurement systems, highlighting the benefits and drawbacks and making recommendations to departmental management.
  • Work with IT department/procurement system providers to support in the enhancement / development of existing procurement systems by highlight system related issues, providing feedback on proposed solutions and ensuring their implementation in a timely manner.

Qualifications, Experience and Skills

  • Minimum Degree or Diploma holder in Business or any other related field.
  • years experience in Procurement, Inventory, or logistics. Aviation experience is preferred.
  • Good knowledge of local/international markets.
  • Good knowledge of procurement and inventory management systems.
  • Candidates must be able to multi-task, be detail oriented, and able to work independently.
  • Good negotiation and supervisory skills.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills in English. Arabic is an advantage.
  • Computer skills including, but not limited to, Microsoft Word, Excel, and Outlook.

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17-PM


KEY ACCOUNT MANAGER - ISTANBUL


DEPARTMENT: Commercial
Reference No: ABY17- KAM- Istanbul

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About the job

To achieve the Company's commercial objectives in the assigned geographical area/territory from different channels, building effective business relationships, enhancing brand visibility and promoting company's products and services. To achieve targets, carry marketing campaigns and promotions and increase the market share of the company ensuring productivity is in line with set measures and Company's adopted policies and procedures.

Key Accountabilities:

  • Achieves and exceeds the set sales targets in the assigned geographical area/territory; constantly reviews financial data to evaluate performance; identifies shortages, determines root causes, recommends changes to respective Manager and implements corrective measures accordingly.
  • Identifies new opportunities to manage/maximize sales adopting different channels such as existing/new travel agencies, corporates and online portals in the assigned area; carries field visits to identify key contacts and decision makers in travel agencies; makes appointments and conducts meetings to educate and influence them promote Air Arabia products and services.
  • Develops/maintains effective business relationships with travel agencies, GSAs, government departments, ministries, tourism companies, as well as individual agents and trade companies, to increase distribution, enhance business and grow sales. Builds/maintains rapport with stakeholders and key customers in the respective area with an accurate database.
  • Conducts field visits, bench-mark analysis to keep abreast with competitors' position, market conditions, and customer needs affecting market trends; prepares timely sales performance reports for the respective Manager to agree on necessary action and ensure required load factors.
  • Recognizes the unique needs of the assigned territory versus Air Arabia products and services; evaluates flights and fares with Sales Manager/Revenue Management Team, identifies new route opportunities and recommends the same to respective Manager with a proper business case.
  • Provides support and necessary guidance/training to sales agents on new products, systems and preferred sales techniques needed to promote Air Arabia in the respective area.
  • Collaborates with respective Manager, Marketing & Corporate Communications, to coordinate marketing campaigns and activities such as road-shows, trade presentations, and FAM trips to ensure increased branding visibility. Liaises with the E-Business team to promote online sales and increase ancillary revenue through directed sales activities.

Qualifications, Experience and Skills

  • 1-3 years of related sales experience in assigned area, preferably in Aviation/Airline or tourism industry, experience with low cost airline is a plus.
  • Bachelor degree in Management or equivalent.
  • Additional qualification in Aviation/IATA/Tourism is a plus.
  • Proficient in computer applications and usage of Microsoft word, Advanced Excel and Power Point skills.
  • Fluent in English Language.
  • Possesses effective persuasive sales and marketing skills and techniques.

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17- KAM- Istanbul


QUALITY ASSURANCE ENGINEER


HUB: Sharjah
Reference No: ABY17-QAE

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About the job

Air Arabia is looking for an individual with a strong sense of integrity and analytical mind-set to join its Quality Assurance Team as a Quality Assurance Engineer. The selected individual will be responsible for auditing internal and external subject matters and investigate for any accidents as per the Quality Assurance Manager approval.

Key responsibilities:

The Quality Assurance Engineer will maintain the quality assurance system by performing internal auditing with accordance to the regulatory requirements of GCAA/IOSA. In addition, external auditing must be performed to subcontractors and outstations to verify corrective action and ensure effective liaison with the safety and quality regulations. He/she must ensure that the existing policies in the QA department are applicable to the organization as a whole; this will be done through constant monitoring of the department's actions, the solutions taken while approaching an issue and continuous training to its personnel. The engineer will also assist in aircraft delivery and the redelivery process as well as C of A/ ARC renewals.

The selected candidate must raise quality assurance awareness through various means such as Quality Bulletins and PowerPoint presentations. Moreover, he/she should identify the root causes of incidents and take immediate actions through investigating thoroughly. To denote furthermore, there should be daily reviews of reports to maintain and control the reliability of the records.

The jobholder needs a strong sense of integrity to avoid wrongful convictions especially while investigating incidents that occur. He/she must also be a good communicator and exercise sound judgment during emergencies.

Qualifications & Experience:

  • Must have an Aircraft Engineering university degree or Higher National Diploma from a well-reputed college
  • Minimum of 5 year experience in the aviation industry in a similar role.
  • Previous Airworthiness Regulatory Authority approval will be an added advantage
  • Strong knowledge of the legal requirements of GCAA/EASA/FAA, being part of a professional quality association would be an advantage
  • Attention to detail and willingness to learn continuously
  • Effective observational skills

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17-QAE


CALL CENTRE AGENT- TEMPORARY (ARABIC SPEAKER WITH VALID UAE RESIDENCE VISA)


DEPARTMENT: Call Centre
HUB: Sharjah
Reference No: ABY17- CCAT- Temporary

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About the job

We are pleased to invite applications for Call Centre Agents on a Temporary basis to join our Call Centre.

Essential requirements for eligibility are:

  • You should have a valid UAE residence visa.
  • Minimum 18 years of age.
  • Should be bilingual. Fluency in Arabic is mandatory.
  • NOC would be required from the father, husband or university.
  • Should be computer savvy

Terms and Conditions:

  • FULL DAY SHIFT
  • 9 working hours per day (including 1 hour break)
  • Time Options:

  • Different shifts patterns which may begin at 07:00 am and the last shift may end at 12:00 am (midnight)
  • Applicant needs to commit to a minimum of 20 shifts per month as rostered by the Supervisor.
  • Note:

  • An agent can earn up to AED 5,000 per month.
  • Full day shift agents is eligible for daily/ weekly cash incentives (additional) as applied in the call centre.

Applicants interested in working in our Call Centre should email their updated CV along with a copy of their passport and visa page to cv@airarabia.com and mention the subject as Call Centre Agent- Temporary (Residence Visa).


GROUND OPERATIONS TRAINER


HUB: Sharjah
Reference No: ABY17-GOT

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About the job

The purpose of this role is to develop and deliver Ground Operations Learning and Development interventions for all areas of the company as determined by the Ground Operations Training Manager (GOTM). To act as a role model for ground operations excellence in terms of actions and behavior.

Key responsibilities:

  • Deliver training that ensures staff are:
  • Motivated and encouraged to exceed expectations by the training delivered
  • Fully skilled on the use of all systems and equipment
  • Fully aware of compliance policies and procedures for Air Arabia, Sharjah Aviation Services, Customer Airlines and the regulatory procedures.
  • Properly briefed on all changes to product and procedures
  • Coach staff at the place of work.
  • Deliver adhoc training sessions on shift rotation and at different workplace locations as determined by the Ground Operations Training Manager
  • Explain procedures so as to ensure that the relevant Health & Safety and Company policy requirements placed upon all operations are fully complied with.
  • Support Ground Operations Training Manager in dealing with Safety and Quality observations. Also, in areas of safety risk assessments and hazard identification.
  • Work with the Ground Operations Training Manager to continually review training materials, ensuring that all changes in policy, operational requirements and legislation are incorporated in the training to ensure compliance at all times.
  • Ensure that all training is conducted to the highest levels so that security, safety, and service standards are met by all departments.
  • Provide accurate and comprehensive reporting as required.

Qualifications & Experience:

  • Bachelor's Degree or equivalent
  • Minimum three years of experience in ground handling industry in a supervisory level OR Minimum of one year experience in training in an aviation / ground operations environment.
  • Expert knowledge in the field of Passenger handling, ramp and load control, etc.
  • Excellent analytical ability and organisational skills
  • Experience in Auditing will be an advantage
  • Excellent presentation skills with strong written and verbal skills in English plus one additional language.
  • Arabic speaking is a must
  • Excellent motivational skills and has the ability to influence staff performance and increase productivity.
  • Comfortable working to tight deadlines and able to work on shift basis as and when required to delivery training in the workplace

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17-Ground Operations Trainer


CALL CENTRE DUTY SUPERVISOR (ARABIC SPEAKER)


DEPARTMENT: Call Centre
HUB: Sharjah
Reference No: ABY17- CCDS

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About the job

The purpose of this role is to supervise Call Centre Agents in providing customers with excellent Customer Service by providing information in response to enquiries about products and services, making bookings for services including flights and handling and resolving complaints in order to ensure the profitability of the company.

Key responsibilities:

  • Manages a team of Call Center agents.
  • Floor Supervision. Be visible and available to answer questions and provide guidance. Responsible for the floor Activities and live monitoring.
  • Takes calls that Agents can't handle and be available when an Agent appears to need assistance.
  • Motivates and encourages agents through positive communication and feedback
  • Handles passenger complaints.
  • Spends dedicated time each month handling Call Centre Agents job in order to be hands-on at all times.
  • Assists the management in preparing a robust roster to meet anticipated business requirements to the agreed standards.
  • Organizes shifts daily roster, approves changes for individual agents.
  • Ensures the Call Centre technical facilities are in good working condition, including all telephone lines, computer equipment and the reservation system, request for technical support for immediate action when work stations are not fully operational.
  • Works with management on refining and scheduling appropriate training sessions.
  • Manages employee performance on a weekly basis (minimum) and review the following:
  • Review the past week's performance and Result
  • Share updates /new information
  • Guide the team and motivate them to improve sales , quality and overall performance
  • Answer questions and comments.
  • Performs at least one monitoring evaluation with each agent every two weeks.
  • Keeps track of attendance, Adherence, rejected calls , Quality ,Revenue and Ancillary.
  • Submits weekly performance summary Report of the team to the Call Centre Supervisor.
  • Submits to the Call Centre Supervisor the next week's monitoring assignments and a plan for the team.
  • Creates an action plan describing the tasks of each agent.
  • Creates a detailed plan of the way in which you plan to impact your team's day-by-day performance.
  • Divides the team into three groups based on their performance (top, middle and bottom).
  • Interlocks with other Team Leaders to ensure a consistent approach towards CC Agents and CC Procedures.
  • Actively participates in performance appraisals for CC Agents.

Qualifications & Experience:

  • At least 2-4 years' experience in related filled
  • Able to use Word, XLS, create and maintain databases
  • Time Management and Planning Skills
  • Very Good Communication Skills
  • The ability to change one's own approach to work effectively with a variety of individuals, groups, situations, including the conception and implementation of original ideas to develop and improve processes, products and services.
  • Visionary, Flexible/adaptable to change, Team player, Solve-complex problems and make decisions.
  • Able to work flexible / extra hours as and when required

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17-CCDS – Call Centre Duty Supervisor.


CALL CENTRE AGENT (BILINGUAL SPEAKERS- BOTH ARABIC & ENGLISH ESSENTIAL)


HUB: Sharjah
DEPARTMENT: Call Centre
Reference No: ABY17- CCA

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About the job

The purpose of this role is to provide customers with information in response to enquiries about products and services; make bookings for services including flights; handle and resolve complaints.

Key responsibilities:

  • Confers with customers by telephone in order to provide information about products and services, do bookings, modify or cancel reservations, and/or obtain details of complaints.
  • Converts calls to sales.
  • Meets the monthly targets in terms of;
  • Revenue
  • Ancillary
  • Quality
  • Ensures maximum level of productivity, punctuality and flexibility.
  • Understands the real Call Centre concept activities & work in achieving it.
  • Manages and resolves customer complaints.
  • Identifies and escalates priority issues from customers.
  • Conducts follow up customer calls where necessary.

Qualifications & Experience:

  • High school diploma or equivalent.
  • Minimum 1 Year experience in related filled.
  • Proficient in relevant computer applications.
  • Knowledge of customer service principles and practices.
  • Very good communication skills both written and verbal.
  • Arabic & English language is essential. (i.e. candidate should speak both Arabic & English)

Do you think you have what it takes to be part of our dynamic and result oriented team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17- CCA – Call Centre Agent.


ON JOB TRAINEE - FLIGHT DISPATCH


HUB: Sharjah
Reference No: ABY17-OJT-DIS

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About the job

This On Job Training gives an opportunity to get hands on experience on working in the flight dispatch department of Middle East and North Africa's first and largest Low Cost Carrier.

Key responsibilities:

  • Performing the pre-flight duties as the cabin crew prepare for the flight.
  • Providing the pilot with the advised route for an individual flight.
  • Assessing weather reports and informing the pilot of any hazards.
  • Reviewing aircraft weight, fuel loads and cargo loads.
  • General duties to ensure the aircraft is safe and ready to fly.
  • Reporting to air traffic control and airport staff about departure times, and after departure, providing reports on aircraft status and predicted arrival times.

Qualifications & Experience:

  • Hold a high school graduation or higher education certificate.
  • Should have completed GCAA certified dispatcher course or in possession of a valid dispatcher license from accepted authority.
  • Acceptable English communication skills and the ability to work in a team.
  • Willingness to work in shifts for the entire period of 90 days of training
  • Sound knowledge of MS office & MS windows
  • Sound knowledge of mathematics and physics.

Period of Training:

  • 90 days (Full Time)

Visa Requirement:

  • Should be on a UAE resident visa or a UAE employment visa (with a valid no objection certificate from employer)

OJT Training Fee:

  • The selected trainee candidate will be required to pay an OJT training fee of AED 2,000.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY17- OJT-DIS


CAPTAIN - A320 TYPE RATED FOR AIR ARABIA - EGYPT


HUB: Alexandria, Egypt
Department: Operations
Reference No: RBG17- Captain-A320

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About the job

Air Arabia Egypt is currently looking to hire A320 TRE/TRI/ LTC/Captains for its Egypt hub on permanent contracts.

Download the application form.

 

Qualifications, Experience & Skills:

  • Egyptian nationals with valid ATPL license issued by Egyptian Civil aviation authority with A320 rating
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • At least 4000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume+ application form to cv@airarabia.com clearly mentioning in the subject line: RBG17- Captain-A320


AIRCRAFT LICENSED ENGINEER


HUB: Sharjah
Reference No: ABY18-ALE UAE

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About the job
The purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft in a cost-effective manner without violating safety and quality standards.

Key responsibilities:

  • Carry out maintenance on ABY and 3rd party aircrafts during A and C checks and unscheduled inputs up to or exceeding Air Arabia GCAA standard.
  • Regularly monitor the aircraft defect status sheet and ensures defects are cleared during maintenance without causing operation delay while adhering to the required standard.
  • Carry out routine and non-routine cards without causing input delay beyond the allocated ground time for the check or maintenance required.
  • Utilize the Technicians effectively and professionally without violating safety and quality standards.
  • Update the Shift Manager of any issues arises which can be of a concern or could result in operational disruption or involve a drop in acceptable service standards.
  • Advise the Shift Manager / Tool stores of equipment or tooling shortfalls that could potentially affect aircraft maintenance inputs.
  • Carry out technical projects / tasks as directed by Shift Manager or Line Manager.

Qualifications & Experience:

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineers license or ICAO state member licensed type with recent experience of (6) months within last 2 years and with A320/CFM56-5 type rating endorsed.
  • Minimum of 6 years in aviation maintenance out of which 2 years as A320 certifying engineer without any limitation/ restrictions (having CRS).
  • Excellent English communication skills
  • PC literate
  • Willing to work under harsh weather conditions and in rotating shift patters.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY18-ALE UAE


SENIOR FIRST OFFICER - A320 TYPE RATED FOR AIR ARABIA - ALEXANDRIA


HUB: Egypt (Alexandria)
Department: Operations
Reference No: RBG- SFO-A320

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About the job

Air Arabia Egypt is currently looking to hire A320 Rated Senior First Officers for its Alexandria base on permanent contracts to be put on fast track command upgrade program.

Download the application form.

 

Qualifications, Experience & Skills:

  • Egyptian nationals with valid ATPL license issued by Egyptian Civil aviation authority with A320 rating
  • Current on A320 within last 6 months
  • Minimum of 3500 hours as FO on A320 type
  • English Language Proficiency (ELP) - Minimum Level 4

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume+ application form to cv@airarabia.com clearly mentioning in the subject line: RBG- SFO-A320


BUSINESS IT MANAGER (HR and ERP domain experience essential)


HUB: Sharjah
Department: Information Technology
Reference No: ABY- BITMGR

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About the job

Air Arabia is looking for dynamic individual to join its IT team. The selected individual delivers IT solutions, projects and services to assigned business departments within the agreed time and cost. Develops IT strategy for the business departments in alignment with the business strategy and in collaboration with other internal IT teams. Manages relationships with business stakeholders, and ensures business needs are cost-effectively addressed through IT solutions and services.

Key responsibilities:

  • Assists in the development of IT strategy for assigned business units based on a detailed understanding of the business strategy for a min 3 year period. Ensures that the IT strategy aligns well with the business strategy as well as the overall IT technology strategy, is cost-effective, and leverages advancements in technology to provide a competitive edge to the Group.
  • Shares responsibility with other IT teams for all IT services for assigned business units. Develops and maintains effective working relationships with business heads and managers. Advises business stakeholders on strategic business IT investment decisions.
  • Ensures business satisfaction levels are monitored and drives improvement through action plans. Assists in reviewing performance of IT applications and services against service level objectives with business.
  • Plans and agrees IT budgets and an annual work program for business units based on their annual plans and demand for IT. Assists business users in producing robust business cases to support budget requests.
  • Plans and delivers the approved IT work program in line with IT standards and industry best practices, to meet/ exceed customer expectations. Ensures that programs are managed to realise business benefits. Implements the program end-to-end including transition into “business-as-usual”.
  • Takes full responsibility for the management and satisfactory completion of assigned IT projects. Ensures that realistic project plans are maintained based on project methodologies. Ensures regular and accurate communication to stakeholders. Ensures reviews are carried out periodically. Ensures that project deliverables are completed within agreed cost, timescale and budgets, and are signed off and changes are managed. Provides effective leadership to the project team.
  • Creates and maintains a roadmap of all business applications by identifying business focus areas for the future. Ensures IT looks for ways and means to continuously improve value delivered through IT systems and services to business. Keeps up-to-date with innovation in the industry that can be explored for adoption within the Group. Manages the application life cycle by ensuring that the functional capability of systems is enhanced in line with changing business needs.
  • Determines business requirements and recommends changes to business processes to make them more effective, through improvements in information systems. Collaborates with stakeholders at all levels to carry out business requirements studies and feasibility exercises.
  • Develops and maintains knowledge in the business domain, and stays up-to-date on technology trends and innovation. Collaborates with technology and innovation experts and external suppliers to suggest feasible solutions to business needs. Ensures that recommended solutions align with the fundamental principles of design and architecture that are agreed for the Group.
  • Collaborates with internal technology and architecture experts, and external service providers to deliver planned initiatives in a cost effective manner to the Group. Optimises supplier relationships to support the business IT strategy and to deliver the services and products required.

Qualifications, Experience & Skills:

  • Bachelor of Technology/ Computer Science/ Engineering 
  • Minimum 8 years in Information Technology Management
  • PMP Certification or other Project or Program Management qualification preferred
  • Experience in the aviation industry
  • Relationship Management - with complex, senior level stakeholder management Leading delivery of business IT solutions, preferably working with external solution providers
  • Project delivery experience, large scale business IT projects using industry standard methodologies
  • Strategy and planning
  • Solution design
  • Business Change Management

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com clearly mentioning in the subject line: ABY- BITMGR- Business IT Manager (HR/ERP domain experience only)


CAPTAIN - A320 TYPE RATED FOR AIR ARABIA - MOROCCO


HUB: Morocco
Reference No: MAC16-001

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About the job

Air Arabia Maroc is currently looking to hire A320 Rated Captains for its Casablanca, Morocco base on permanent contracts with excellent commuting possibilities.

Download the details of terms & conditions.
Download the application from.

 

Qualifications, Experience & Skills:

  • Valid ICAO / JAA ATPL License with A320 Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume + application form & supporting documents to cv_mac@airarabia.com clearly mentioning in the subject line: MAC16-001 A320 CAPTAIN


CAPTAIN - A320 TYPE RATED


HUB: Sharjah / Morocco / Egypt
Reference No: ABY14-0168

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About the job
Air Arabia is looking to hire experienced A320 type rated Captains for our Operations based out of Sharjah / Morocco / Egypt.

Qualification and Experience:

A320 Rated applicants

  • Valid ICAO / JAA ATPL License with A320 Type Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4
  • TRE / TRI experience on A320 preferable

Do you think you have what it takes to be part of our dynamic and target driven team?
If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cv@airarabia.com with clearly mentioning in the subject line: ABY14-168 Captain A320


CABIN CREW


HUB:Sharjah

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About the job
Air Arabia are looking to recruit Cabin Crew for their hub in Sharjah. If you fit the below criteria and are look for an exciting new challenge, please submit your CV and photograph.

Requirements:

  • A Higher Secondary education with good pass results is essential good English language command.
  • Must be within the age band of 21 years and 30 years.
  • Must be educated to a minimum level of accredited Higher Secondary Education or equivalent.
  • Must have a high standard of English; verbal, written and comprehension. Fluency in another language is always an advantage.
  • Must meet the below mentioned height and weight criteria.
    Male: HT - 165 cm. WT -68 to 82 kg.
    Female: HT -160 cm WT - 58 to 70 kg.
  • Ability to swim at least 30m unaided in open water, without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the uniform.
  • Medically fit to meet regulatory requirements.
  • Cabin Crew / Nursing experience would be an asset.

Do you think you have what it takes to be part of our dynamic and target driven team? If the answer is yes, then you may apply for the position by sending us a copy of your updated resume to cabincrewjobs@airarabia.com clearly mentioning in the subject line: Cabin Crew

Disclaimer:

Air Arabia is aware that fraudulent recruitment activity using Air Arabia's brand name and identity may be happening as we have been informed of e-mails, letters, SMSes or WhatsApp messages, claiming to be offers of employment from Air Arabia.

Air Arabia does not send emails, letters or other messages requesting your bank account details and has never charged application fees from any candidates in order to process documents at any stage of the recruitment process. Air Arabia will also never refer you to a third party to process applications or visas. Please note that Air Arabia advises anyone with concerns in regards to the genuineness of any 'Overseas Recruitment drive' or a 'Letter of Employment' to immediately contact the local authorities and any Air Arabia office.

Any communication from Air Arabia will come from an @airarabia.com domain only.