Air Arabia cargo is one of the world's leading budget cargo airlines, carrying freight, mail and courier traffic across the company network.

Our comprehensive network and on time performance makes us not only one of the largest in the low cost industry, but also amongst the most reliable.

Our experienced operational and commercial team's world wide takes pride in delivering high levels of performance and customer care, every day!

Contact Air Arabia cargo

Telephone: +971-6-5141171
Fax:            +971-6-5580031
Email:         cargores@airarabia.com

Delivering your freight

It is important you contact us to discuss your requirements and to make a booking before taking your goods to the export terminal.

Our experienced staff will provide you with necessary information about:

• Local conditions and any local restrictions and regulations.
• How long it will take to process your freight.
• Whether you need to appoint an agent to make the custom entries for your freight.
• Charges and payment options at the export cargo office.
• What photographic identity if any, is required.

Before taking the goods to the export cargo office at the origin station:

• Leave adequate time to complete formalities and transfers.
• Pack the goods securely, as packaging materials are not provided.
• Label the goods clearly with full name, address and contact details of the recipient at the destination stations. This will enable our staff to advise when goods have arrived.

At the export cargo office, the origin station

• Your freight will be weighed and security screened (X-rayed).
• The export charges will be calculated and payment made (local conditions will apply).
• An air way bill (passenger ticket equivalent) will be produced and a copy given to you.

Collecting your freight

It is the sender's responsibility to ensure the recipient is aware that the freight is being sent. Where possible, Air Arabia sky cargo staff will advise the recipient when their freight has arrived at destination and where to collect them.

At many locations, Air Arabia employs a handling agent to accept goods for carriage and accept payment on its behalf. Before goods are released, all charges (including storage charges) must be paid.