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Careers


Thank you for your interest in employment with Air Arabia , and we wish you the very best in your job search. To apply for any of the positions below, please click on the Apply Now button.

 

 

CREWING OFFICER


HUB: Sharjah
Reference No: ABY13-0155

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Purpose
The purpose of this role is to ensure that Air Arabia strictly complies with crewing requirements as determined by routes and types of aircraft.

Key Accountabilities

  • To ensure the day to day management and modification of the published rosters as per operational requirement.
  • To provide solutions during flight disruption and ensure optimum utilization of crew.
  • Monitoring of Flight Crew and Cabin Crew published rosters, ensuring strict adherence to GCAA mandatory regulations.
  • Ensuring that all flights are crewed in accordance with GCAA and company rules and regulations while maintaining company requirements.
  • Preparing daily duty sheet considering crew compliments, GCAA regulation and requirement of language speaker for all flights operated by Air Arabia.
  • Responds to absences, for reasons such as sickness, flight delays, etc., by rescheduling crew members at short notice.  Calls replacements out, in coordination with Crew Control and the Operational Control Centre.
  • Ensuring crew members are notified of any amendments to their published roster in a timely manner.

Qualifications and Skills

  • Possesses a Bachelor’s degree from a recognized university or college. 
  • 2 Years airline experience in an administrative, flight or cabin crew role is preferable. 
  • Possesses an in-depth knowledge of all sections of the Air Arabia Operations Manual relating to Cabin or Flight Crew administration and activities. 
  • Possesses appropriate knowledge of the legal requirements of the GCAA and any other relevant regulatory body relating to Flight and Cabin Crew.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


SALES EXECUTIVE - SAUDI ARABIA (WESTERN PROVINCE)


HUB: Sharjah
Reference No: ABY12-110

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Purpose
The jobholder is responsible for selling Air Arabia services to travel agents and companies in Kingdom of Saudi Arabia, Western Province and gains their commitment to promote the same.

Key Accountabilities

  • To manage and develop sales among travel agents, online portals and companies in Kingdom of Saudi Arabia, western province.
  • Identifies key contacts, influencers and decision makers in travel agencies; makes appointments and conducts meetings to persuade them to promote Air Arabia products and services.
  • Generates sales agreements and sends them to prospective clients [travel agents].
  • Increase distribution by identifying and enrolling new sales agents and looking at alternative distribution channels.
  • Provides monthly reports on agents performance and discusses positive and negative results with them so as to take corrective actions, where necessary.
  • Trains travel agent staff in Air Arabia ethos, products and services; trains in how to process bookings.
  • Keeps up-to-date with industry/competitor information including information concerning passenger trends and activities; keeps up a timely flow of key information to the Sales Manager.
  • Identifies prospective locations for sales/promotion activities based on statistical analysis– informs the Sales Manager and ensures that Marketing is also informed, as appropriate.
  • Proactively sources new avenues in developing and growing the business
  • Promotes ancillary services effectively to all distribution outlets.

Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.

Qualifications and Skills

  • Essential – Educated to a Degree level.  3 – 4 years Airline Sales experience.
  • Excellent communication skills in written and spoken English.
  • Skill in other languages is an advantage.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


COUNTRY MANAGER - CHINA


HUB: Sharjah
Reference No: ABY13-0149

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Purpose
This role represents the interests of Air Arabia in China for the purpose of increasing the Company’s market share and developing new opportunities.

Key Accountabilities

  • Leads the drive for sales for Air Arabia in China.
  • Oversees operational activities of Air Arabia in China.
  • Negotiates and acquires traffic rights and airport slots within China.
  • Develops and maintains relationships with government ministries, tourism departments and other government or semi-government agencies.
  • Develops and maintains relationships with key individuals in civil aviation authorities, ensuring strict compliance in all Air Arabia activities with their policies and regulations.
  • Inspires and motivates General Sales Agents and others engaged in sales activities in the region to achieve outstanding sales performance.  Initiates and drives sales campaigns for China.
  • Analyses sales performance for China, providing feedback to the Regional Manager identifying areas for concern and take appropriate measures to address concerns.
  • Monitors the performance of General Sales Agents in the region, quickly identifying areas where sales targets are not being achieved, conducting analysis, determining the root cause and taking prompt corrective action.
  • Identifies new opportunities for sales, new markets and agents in China.  In particular, identifying the unique needs of China, which maybe met by Air Arabia products and services.  Produces recommendations based on cost/benefit analysis.
  • Recruits and selects staff in new areas, helps establish the office and monitors its operation.  Selects travel agents based on established criteria.
  • Establishes and maintains excellent working relationships with the Department Heads so as to ensure support, assistance and advice in managing financial, human resources, engineering, purchasing and IT issues for China.
  • Handle contracts with Tour Operators and review the same periodically.
  • Co-ordinate with marketing & PR to ensure High Brand visibility.

Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.

Key Performance Measures

  • The route performance of China / Sharjah route.
  • The performance of General Sales Agents and Sales Agents in China.
  • Performance against KPI’s for sales i.e. target load and yield, increase in distribution, analyzing and conducting marketing activities to increase brand awareness.
  • The motivation, development and general performance of managers and staff of the offices in China.

Qualifications, Experience and Skills

  • Qualifications and Experience:

- Essential -Bachelor’s degree and some management experience, incl. several years as a sales manager. Experience in an airline industry in sales or marketing is desirable.

Competencies

  • Adaptability and Innovation (Adaptable, Innovative / Creativeness): The ability to change one’s own The ability to change one’s own approach to work effectively with a variety of individuals, groups, situations, including the conception and implementation of original ideas to develop and improve processes, products and services.
  • Customer Service Orientation: Discovers the needs of internal and external customers and strives to deliver services and products to meet these needs.
  • Initiative and Commitment to Achieve: The tendency to act in a self – directed way, by taking action before being directed or forced by events; to seize opportunities, probe for in-depth information and deliver significantly more than the minimum required, whilst protecting safety, health and long – term productivity.
  • Cost Orientation: The drive to reduce costs.
  • Proactive: Ability to take action before being told. Takes the role of being fully "in charge" and responsible for all that happens in a situation or a job. An "internal control" orientation in which persons behave with the full assumption that they can be the "cause" and can move events, create change and achieve goals. Initiates action and readily takes responsibility for all aspects of the situation-even beyond ordinary boundaries.  Initiates actions of self and others to learn about the organization and to achieve goals.
  • Influence and Negotiation: Uses appropriate personal style to gain acceptance or agreement to an idea or plan; changes others’ opinions by effective persuasion.
  • Effective Communication (Communication Abilities): The ability to convey a message, verbally or in writing, to both individuals and groups, actively listens to the response and successfully holds their attention to achieve the desired impact.

LEGAL COUNSEL


HUB: Sharjah
Reference No: ABY13-0151

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Purpose
The purpose of this role is to assist the Head of Legal to ensure protection of the Company’s legal and contractual rights at all times and to provide the required level of professionalism and confidentiality so as to maintain a quality image of Air Arabia both externally and internally.

Main Responsibilities

  • Support all business areas and functions in relation to their legal risks and issues and provide services to achieve their business and functional objectives.
  • Assist the Head of legal to ensure that the company has effective legal and regulatory risk control frameworks and processes in accordance with Air Arabia Group standards.
  • Acts as an ambassador in delivering against the legal function objectives within the scope of their role.
  • Positively adapts to change and adjusts approach to provide solutions.
  • Develops thorough commercial recommendation.
  • Develops strong networks across the organization to get things done.
  • Offers insightful service provision in response to business issues.
  • Has a clear logical approach to the issues and provides easy to follow commercial advice.
  • Strong written and spoken English/Arabic languages including legal terminology.
  • Ability to work with figures confidently and to construct and use excel spreadsheets confidently.
  • Lawyer qualified to practice in Arab countries.
  • Drafting different contracts /agreements.
  • Assist the head of departments to manage the legal risk by providing accurate legal advise.
  • Preparing and filing government reports
  • Drafting legal documents
  • Reviewing new business relationships with vendors and subcontractors
  • Guiding managers on regulatory and compliance matters
  • Analyzing legal issues relating to proposed products
  • Representing the corporation before administrative boards.
  • Providing supervision to outside lawyers hired to assist the corporation with their specialized legal services
  • Structuring joint enterprises with other organizations and drafting all relating contracts/Agreements.

Desired Profile

  • Four- five years at multinational organization/ law firm.
  • Minimum 3 years’ experience in IP. 
  • Strong legal analytical skills.
  • Understanding of customers (various departments) stated needs.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CABIN CREW DUTY SUPERVISOR


HUB: Sharjah
Reference No: ABY13-0150

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Purpose
The purpose of this role is to assist Cabin Crew Manager in managing the Cabin Crew Members at all times and ensure that all crew are legal as per the GCAA requirements and their needs are met.

Main Responsibilities

  • Ensure all flights departing Sharjah consist of the correct crew complement, and liaise with Crew rostering officer regarding crew shortfalls, if any.
  • Supervise correct and fair allocation of crew positions by auditing and reviewing.
  • Manage action, follow up and provide feedback to cabin crew on cabin flight report. 
  • Ensure all procedures, manuals and documentations in the Briefing Office are updated and maintained as per GCAA and company policy requirements.
  • Coach operating crew by giving them constructive feedback, being prepared to answer any queries, clarify any operational issues and if needed direct the crew member to the right personnel or department as necessary.
  • Conduct assessments on Briefing to monitor both SCCM and CCM performance and take corrective actions where necessary on performance, a minimum of 3 briefing assessment should be conducted in a shift.
  • Manage grooming standards; monitored and rectified where needed. 
  • Manage senior or captains’ de-briefing and handle any conflict until it is resolved; use them as case studies in liaison with Training Manager.
  • Carry out flight observations and submit a full report to Cabin Crew Manager (2 flights a month) 
  • Manage daily both catering and duty free issues and ensures that the right product is selected for increasing the revenue using feedback of the crew.
  • Carry out a random pre and post flight check to monitor the boarding process, ground handling, catering-duty free, cabin appearance and crew performance; a full report should be submitted to Cabin Crew Manager. (3 flights per shifts) 
  • Liaise with other departments to fulfill cabin crew requirements (e.g. housing, transport, HR, finance). Place a purchase order for cabin crew department. 
  • Conduct evaluation for initial crew member during 90 days appraisal. 
  • Conduct appraisal for the crew including seniors.
  • Maintain records of crew performance, sick leave, no show, punctuality, customer service and take the necessary action in cases of discipline.
  • Assist Cabin Crew Manager in Cabin Crew Recruitment.
  • Assist Cabin Crew Manager for SCCM upgrade.
  • Assist the Cabin Crew Manager and carry out investigations on crew disciplinary / appreciations
  • Manage crew welfare by looking at their personal issues, follow up with company Medical Centre for crew well-being, meet and assist new joining crews and visit crew if they are hospitalized.
  • Ensure the Familiarization Flight program is carried out and the correct paperwork is completed as per Procedures and compliance is achieved.
  • Prepare and disseminate Memos and reminders to all crew for any policy changes
  • Complete the Crew Movement Officer Shift Report Log at the end of the shift ensuring to note any handover matters for the following shift. Maintain physical appearance of the Briefing Office, including cleanliness, equipment condition etc., and make recommendation for any maintenance or equipment replacement.
  • In the absence of a SCCM, the briefing officer on duty will nominate the most senior crew member to conduct the pre-flight safety briefing. Crew Movement Officer will advise Crew Control of the absence of the operating SCCM.
  • Liaise with other hubs for sending and receiving any product i.e. crew uniforms, manuals
  • Attend weekly meeting with cabin crew manager to identify the areas that require improvement.

Desired Profile

  • Educated to High Secondary level. 
  • Minimum five years of experience as a cabin crew member with three year as a senior cabin crew. 
  • Good working knowledge of Flight Duty Time Limitation regulations.
  • Self-motivated and able to work independently with strong written and oral communication skills in English.
  • Arabic would be an advantage

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


HR COORDINATOR (ARABIC SPEAKER)


HUB: Sharjah
Reference No: ABY13-0144

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Purpose
The purpose of this role is to perform general administrative duties and coordinate between staff and various internal/external agencies.

Main Responsibilities

  • Handling visa processing i.e., from application to residence/visa stamping
  • Handling Arabic correspondences including dealing with relevant authorities
  • Handling Insurance related tasks
  • Maintain records, update system, filing
  • Managing Travel, accommodation, tickets, hotel booking etc.
  • Any other admin functions as required by the department

Desired Profile

  • Minimum High School Certification
  • Minimum 1 year administration experience
  • Excellent knowledge of MS Office applications with the ability to work on Systems.
  • Excellent proficiency in written and spoken English and Arabic language is a must.
  • Good attention to detail
  • Excellent verbal & written communication skills in English & Arabic 
  • Advanced computer skills in all applications including ability to type fast
  • Ability to analyze and solve problems & relate to people at all level
  • Good eye for detail

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT LICENSED ENGINEER-NEPAL


HUB: Sharjah
Reference No: ABY13-0143

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Purpose
Based in Kathmandu, Nepal, the purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft without violating safety and quality standards in a cost-effective manner.

Main Responsibilities

  • Carries out maintenance on ABY and 3rd party aircraft during Transit checks IAW Air Arabia and GCAA standards.
  • Ensure Station maintained to GCAA standard. 
  • Monitor Engineering Store and ensure correct stock levels and Shelf life of spares.
  • Monitor Calibration dates of calibrated tooling.
  • Utilize the Station Technicians effectively and professionally without violating safety and quality standards.
  • Maintain/Monitor Approvals of all Engineers/Technicians on Station.
  • Be Flexible and ensure Operation is protected at all times.
  • Advise Outstation Maintenance Manager of equipment or tooling shortfalls that could potentially affect the smooth operation of the station.
  • Carries out technical and administrative tasks as directed by Outstation Maintenance Manager.
  • To maintain communication between Engineer and MCC in the event of an AOG situation.
  • Willing to work under harsh condition and shift work.

Desired Profile

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineer's License or ICAO state member licensed type with recent experience of six (6) months within last 2 years and with A320/CFM-56-5 type rating endorsed.
  • Minimum of 6 years in Aviation maintenance out of which at least 1 year as A320 Certifying Engineer, holding current Certificate to release to service. 
  • Very good knowledge of AMM/IPC/TSM/Air NAV. Good English and computer skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRWORTHINESS REVIEW CERTIFICATION ENGINEER


HUB: Sharjah
Reference No: ABY13-0141

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Purpose
This role is responsible to manage and have a complete control of the airworthiness functions related to the Certificate of Airworthiness renewal process of the assigned Air Arabia fleet.

Main Responsibilities

  • Responsible for compliance with procedures which are required to ensure airworthy aircraft. 
  • Responsible for managing complete aircraft physical surveys and complete aircraft historical records review (log books, modification records, Airworthiness Directives, Damage assessment, Life limited components, mandatory placards and markings etc.) for the Airworthiness Review Certificate renewal on assigned fleet.
  • Responsible for identifying deficiencies observed during aircraft physical inspection and document review and ensure timely corrective actions are taken. 
  • Responsible for the development and continuous improvement of checklists for aircraft physical surveys and document review as required by CAR M.
  • Responsible for the development and continuous improvement of procedures related to Continuing Airworthiness as required by CAR M.
  • Responsible in assisting the Manager Quality Assurance in developing and implementation of CAR M Subpart I related procedures in to the company Technical Procedures Manual (TPM).
  • Responsible for ARC validity and renewals including necessary endorsement by GCAA.
  • Liaises with GCAA on Airworthiness Review Certificate issue, renewals and recommendations on behalf of the Manager Quality Assurance. This includes organizing regular meetings with the GCAA to provide updates and feedback on each assigned aircraft where necessary.
  • Ensure comprehensive technical reports related to the Airworthiness Review Certificate inspections are produced and inform Manager Quality Assurance and CAR M PH of adverse trends or areas requiring urgent attention and improvement that may compromise safety and aircraft operation.
  • Develop, monitor and manage aircraft audits and ramp inspections on non-assigned fleets to meet annual audit plan. Raise non-conformance reports, review root cause and assess preventive actions and final acceptance of corrective actions.
  • Evaluate, coordinate and carry-out projects that are deemed necessary by the Manager Quality Assurance to enhance the safety of the Operations / Technical departments to achieve set goals.
  • Maintain necessary records related to ARC reviews.
  • Ensure maintenance of personal experience log to demonstrate appropriate recent continuing airworthiness management experience.
  • Accountable for decision making with regard to the fleet airworthiness review plan, schedule fulfillment for aircraft Continued Airworthiness. Ineffective corrective actions plan for non-compliances or in-accuracies in the Airworthiness Review could affect aircraft Airworthiness and possible aircraft safety.

Desired Profile

  • At least five years experience in continuing airworthiness
  • An appropriate license in compliance with CAR 66 or an aeronautical degree or a national equivalent
  • A formal aeronautical maintenance training; Approved by GCAA

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


PRODUCTION & PLANNING INTERFACE ENGINEER


HUB: Sharjah
Reference No: ABY13-0139

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Purpose
This role is responsible for the planning of maintenance and production. Regularly monitor the heavy maintenance and conduct checks and provide reports for the same and to develop the role.

Main Responsibilities

  • Maintenance Planning
    • Create, Maintain and update the long term Fleet Maintenance Plans.
    • Recommend Required Aircraft Utilization to meet the long term Maintenance Plan
  • Production  Planning
    • Conduct aircraft Maintenance Packages technical Evaluation for Tech. Requirements and Required Ground Time.
    • Maintains the Hangar Capacity Slot Plan
    • Plans for the execution of heavy checks
    • Identifies Maintenance Requirements (Man Power, Tools & Materials, Slots)
    • Planning Liaison with Production team
  • Heavy Maintenance Checks Monitoring, control and Reporting
    • Distribute task cards according to the pre-agreed plan
    • Monitor execution of tasks on daily basis and take necessary arrangements to meet the plan in coordination with Check Supervisor and based on planned Inspection cutoff, Materials Cutoff dates.
    • Logged Man Hours Monitoring and review
    • Maintaining Man Hours Database
    • Heavy Maintenance checks Progress reporting.
    • Production and control Process Improvements

Desired Profile

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineer's License or ICAO is an advantage state member licensed type with recent experience of six (6) months within last 2 years and with A320/CFM-56-5 type rating endorsed.
  • Minimum of 6 years in Aviation maintenance out of which 1 years as A320 C-Check Certifying Engineer is an advantage, holding current Certificate to release to service. 
  • Very good knowledge of AMM/IPC/TSM/Air NAV. Good English and computer skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


GROUND OPERATIONS TRAINER


HUB: Sharjah
Reference No: ABY13-0127

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Purpose
The purpose of this role is to develop and deliver Ground Operations Learning and Development interventions for all areas of the company as determined by the Ground Operations Training Manager. To act as a role model for ground operations excellence in terms of actions, behaviour and appearance.

Main Responsibilities

  • Deliver training ensuring that staff are:
    • Motivated and encouraged to exceed expectations by the training delivered
    • Fully skilled on the use of all systems and equipment
    • Fully aware of compliance policies and procedures for Air Arabia, Sharjah Aviation Services, Customer Airlines and the regulators procedures.
    • Properly briefed on all changes to product and procedures.
  • Coach staff at the place of work. 
  • Deliver adhoc training sessions on the shift rota and at the place of work as determined by the Ground Operations Training Manager.
  • Explain procedures so as to ensure that the relevant, Health & Safety and company policy requirements placed upon all operations are fully complied with.
  • Working with the Ground Operations Training Manager continually monitor, and assess training materials ensuring that all changes in policy, operational requirements and legislation are incorporated in the training to ensure compliance at all times.
  • Ensure that all training is conducted to the highest levels ensuring security, safety, and service standards are provided by all departments.
  • Provide accurate, comprehensive reporting as required.
  • Communicate with the relevant line managers to ensure maximum staff attendance for training at all times 
  • Monitor and take action as required to ensure all staff while on duty, perform their duties strictly in accordance with company policy, procedure and perform as they have been trained.
  • Ensure company uniform PSE and grooming standard are being adhered to at all times.
  • Take actions to ensure that all equipment and facilities are always well maintained and in good condition.

Desired Profile

  • Two years experience in the aviation ground services industry
  • Expert knowledge in at least one of the following aviation sectors: cargo, ramp, dispatch, DGR, load control, etc
  • IATA or other relevant aviation qualifications
  • Experience of training in an aviation / ground operations environment
  • Excellent presentation skills
  • Excellent motivational skills and the ability to improve all staff performance to increase productivity.
  • Excellent organisational skills.
  • Strong written and verbal skills in English plus one additional language. Fluent in Hindi/Urdu is an advantage
  • Comfortable working to tight deadlines

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


SALES EXECUTIVE (NORTHERN IRAQ)


HUB: Sharjah
Reference No: ABY13-0126

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Purpose
This role is responsible for selling Air Arabia services to travel agents, companies and gain their commitment to promote the same.

Main Responsibilities

  • To manage and develop sales among travel agents, online portals and companies in Northern Iraq 
  • Identifies key contacts, influencers and decision makers in travel agencies; makes appointments and conducts meetings to persuade them to promote Air Arabia products and services.
  • Generates sales agreements and sends them to prospective clients [travel agents].
  • Increase distribution by identifying and enrolling new sales agents and looking at alternative distribution channels. 
  • Provides monthly reports on agents performance and discusses positive and negative results with them so as to take corrective actions, where necessary.
  • Trains travel agent staff in Air Arabia, products and services; trains in how to process bookings.
  • Keeps up-to-date with industry/competitor information including information concerning passenger trends and activities; keeps up a timely flow of key information to the Sales Manager.
  • Identifies prospective locations for sales/promotion activities based on statistical analysis– informs the Sales Manager and ensures that Marketing is also informed, as appropriate.
  • Proactively sources new avenues in developing and growing the business.
  • Promotes ancillary services effectively to all distribution outlets.

Desired Profile

  • Essential – Educated to a Degree level. 3 – 4 years Airline Sales experience. Excellent communication skills in written and spoken English. Skills in other languages an advantage.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CABIN CREW


HUB: Sharjah
Reference No: ABY12-162

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Purpose
Any great business is only as good as its team and Air Arabia is home to some of the aviation industry's best talent. Air Arabia now employs more than 1,500 employees worldwide and this number is set to grow as the group expands. We are hiring innovative and dynamic individuals and in return, are able to provide the right environment in order to facilitate individual learning and career growth. 

The purpose of this role is to care for the needs of passengers, including their safety, well-being and comfort both in the air and on the ground.

Main Responsibilities

  • Ensuring the safety, security, wellbeing and general comfort of passengers, in accordance with the GCAA regulation and provisions of the Air Arabia Operations Manual and Air Arabia Human Resources policies and procedures.
  • Identifies situations where the safety, well-being and general comfort of passengers is at risk and takes remedial action, notifying Senior Cabin Crew accordingly.
  • Carries out the duties of Senior Cabin Crew when designated as such by the Captain.
  • Instructs individual passengers on issues to ensure their safety and comfort, bringing difficulties to the attention of Senior Cabin Crew.
  • Attends to the needs of individual passengers, watching for and identifying passengers experiencing stress or difficulties of any kind and attempting to alleviate their condition, engaging the assistance of other cabin crew if required.
  • Attending to the requests of individual passengers, meeting their demands in accordance with the policies and procedures for providing services as detailed in the Operations Manual and other relevant instructions.
  • Accounts to Senior Cabin Crew for the conduct of passengers and assists in ensuring cabin safety in accordance with emergency procedures as specified in the Operations Manual.
  • Informs Senior Cabin Crew, Flight Crew and Captain, as appropriate, of irregularities and malfunctions.
  • Checks emergency equipment, catering equipment and other specified equipment reporting deficiencies to Senior Cabin Crew and/or Captain as appropriate.
  • Helps to ensure the aircraft cabin is cleaned thoroughly at transit stations.
  • Helps to ensure adequate re-catering is provided before flying.
  • After flights, assists in the completion of documentation. Assists in the closing and sealing of containers with duty free items in accordance with instructions.
  • Assists in ensuring orderly and complete handover/takeover when handing/taking over the cabin from catering, cleaning or maintenance personnel.
  • Attend all mandatory safety and emergency procedure training and to achieve the required pass mark.
  • Be able to carry out all in flight emergencies.

Desired Profile

  • A Higher Secondary education with good pass results is essential, good English language command. 
  • Must be within the age band of 21 years and 29 years.
  • Must be educated to a minimum level of accredited Higher Secondary Education or equivalent.
  • Must have a high standard of English; verbal, written and comprehension. Fluency in another language is always an advantage.
  • Must meet the below mentioned height and weight criteria.
    • Male: HT - 165 cm. WT -68 to 82 kg.
    • Female: HT -161 cm WT - 58 to 70 kg.
  • Ability to swim at least 30m unaided in open water, without a flotation device.
  • Clear skin with no marks / tattoos that would be visible whilst wearing the uniform.
  • Medically fit to meet regulatory requirements.
  • Cabin Crew / Nursing experience would be an asset.

Please Note: all experienced crew will be eligible to apply for the role of Senior Cabin Crew after an initial 6 month period.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


WARRANTY ENGINEER


HUB: Sharjah
Reference No: ABY13-0120

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Purpose
This role is responsible to maintain Air Arabia aircraft so as to ensure their safety and cost-effective operation.

Main Responsibilities

  • Establish a system of follow up, Monitoring & Control of all due warranties on all Aircraft components, systems and equipment. 
  • Initiate the necessary communications with aircraft & engines OEM’s, Components vendors, Components Support providers in order to claim due warranties. 
  • Liaison with all concerned Departments in order to achieve effective collection of credits resulting from warranty claims.
  • Prepare reports of all warranty claims, showing amounts of credits obtained for management review. 

Desired Profile

  • Minimum 2 yrs experience as a warranty engineer 
  • Excellent command of both verbal and written English skills. Spoken and written Arabic would be an advantage. 
  • Good MS office applications skills
  • Pro-active and self-motivated

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


CAPTAIN A320


HUB: Sharjah
Reference No: ABY13-058

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Purpose
Air Arabia is currently looking to hire A320 Rated Captains for its Sharjah base on permanent contracts

 

Desired Profile

  • Valid ICAO / JAA ATPL License with A320 Rating
  • Valid ICAO / JAA Medical
  • Current on A320 within last 6 months
  • 800 hours as PIC on A320 type
  • 1000 hours as PIC on Multi-crew Jet aircraft
  • 5000 hours total flying time
  • English Language Proficiency (ELP) - Minimum Level 4
  • TRE / TRI experience on A320 preferable

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


IT MANAGER INFRASTRUCTURE


HUB: Sharjah
Reference No: ABY13-019

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Purpose
The purpose of this role is to Manage the team and all Technical aspects of the company’s IT Infrastructure in all the Hubs. Accountable person for the support, maintenance and development of the infrastructure. Ensures advanced, reliable and cost effective solutions are implemented in the organization.

Main Responsibilities

  • Lead the infrastructure team to achieve the business objectives.
  • Play an active part in:
    • Preparing and enforcing IT strategies and policies
    • Contributing to budget formulation in line with business objectives
    • Publishing objectives, targets and milestones.
  • Oversee and manage the ISO 2000 certification and ongoing compliance.
  • Develop, execute and manage all new projects related to IT Infrastructure
  • Research, develop and integrate IT components for the Airline to take advantage of new business opportunities offered by evolving technologies.
  • Guide and support other departments on issues related to infrastructure or information technology in general that affect business and enhance efficiency. 
  • Recommend appropriate cost-effective business responsive systems solutions to help the Airline meet its business objectives and ensure that the requirements are executed.
  • Develop, design and manage the implementation of solutions and hardware infrastructure that are acquired and monitor the effectiveness of these systems.
  • Implement the relevant security procedures and practices in order to ensure data integrity and confidentiality of information.
  • Manage the IT support tasks to ensure effective support to all users.
  • Manage, guide and develop the IT Department staff to achieve optimal manpower efficiency.

Desired Profile

  • Bachelor Degree in IT
  • Minimum 5 years experience in IT network and infrastructure.
  • Hands on approach to the Technical tasks. 
  • Knowledge of MS Project.
  • Must be Arabic speaker

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


QUALITY ASSURANCE ENGINEER


HUB: Sharjah
Reference No: ABY13-0106

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Purpose
The purpose of this role is to perform internal audits, surveillance and conducts accident and incident investigations as directed by Manager Quality Assurance and safety.

Main Responsibilities

  • Responsible for maintaining the quality system (internal and product audits, surveillance and spot checks) of Aircraft Maintenance Department according to UAE GCAA CARs.
  • Perform maintenance department and outstations Safety and Quality audits.
  • Formulates procedures and processes according to the requirements of the department.
  • Develops and ensures that existing department policies as outlined in the MME and MOE are applicable to the Organization.
  • Ensures safety regulations are enforced and followed.
  • Plans, develops and enhances existing policies and procedures to keep abreast with the changing needs of the Company.
  • Assists in formulating and monitors comprehensive corrective actions for regulatory audits.
  • Monitors actions and solutions for the department.
  • Performs continuation training to Releasing personnel on important technical issues.
  • Develops Quality Bulletins.
  • Reviews Airworthiness Directives and mandatory Service Bulletins and maintains the AD status report.
  • Updates and maintains authorisation files.
  • Maintains dispensation files
  • Reviews MDD/ADD/CDL and reliability reports.

Desired Profile

  • Essential – An aircraft engineering degree or HND from a recognised university or engineering college. 
  • 5 or more years working in the aviation industry. 
  • Possesses appropriate knowledge of the legal requirements of the GCAA and/or EASA/FAA. Professional membership of associations related to the aircraft industry and/or Quality Assurance [e.g. ISO Lead Assessor] would be an advantage.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AVIONICS SYSTEMS ENGINEER


HUB: Sharjah
Reference No: ABY13-0102

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Purpose
The purpose of this role is to Manage & Monitor Air Arabia aircraft systems so as to ensure their Safety, Reliability and Cost-Effective operation.

Main Responsibilities

  • Monitor Air Arabia’s Avionics/Electrical Aircraft Systems fitted to its fleet of A320s with the objective of optimizing and efficiently managing the operating cost of the fleet. 
  • Monitoring of mandatory modification and reviewing the Service Bulletins & AD’s recommended by Engineering Service Provider.
  • Monitor and communicate System Reliability & Components with Manufacturers and Suppliers (Vendors).
  • Review and Recommend Spares Holding as per systems performance with Material Management Group.
  • Assist and communicate with MCC on Trouble Shooting Avionics/Electrical system defects and recommending actions with Manufacturer. 

Desired Profile

  • Preferably an Electrical Engineering Graduate with a minimum of 5 years experience in Engineering Development.
  • On-hand experience on A320 A/C Avionics/Electrical systems. 
  • Familiar with communicating with Manufacturer. 
  • Excellent command of both verbal and written English skills. Spoken and written Arabic would be an advantage. 
  • Pro-active and self motivated. 

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


PLANNING ENGINEER


HUB: Sharjah
Reference No: ABY13-009

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Purpose
This role is responsible for providing all activities concerned with the tasks planning including maintenance package, records and Material Planning. 

Main Responsibilities

  • Maintain a system of monitoring and control of Air Arabia A320 Customized Maintenance Program, ensuring scheduling and performance of all tasks at their respective due dates or within reasonable time before.
  • Maintain a system of aircraft hours and cycles recording and matching with Aircraft Technical Logs. 
  • Maintain a system of job cards preparation & updating. 
  • Establish and Maintain necessary procedures to keep RAL Planning system updated, thus reflecting the true maintenance status of all aircrafts. 
  • Prepare work-scopes of maintenance events.
  • Maintain a system of work package preparation for A and C checks to include all scheduled routine and non-routine maintenance.
  • Maintain a system of work package archiving after maintenance completion in accordance with policies, procedures and regulations.
  • Maintain a system of Technical records keeping for the required periods of time ensuring compliance with policies, procedures and regulations. 
  • Carry out other assignments as may be required by management.

Desired Profile

  • University degree with an Engineering discipline.
  • Minimum 5 years of relative experience or demonstrable experience in an aircraft maintenance planning environment
  • Excellent command of both verbal and written English skills. Spoken and written Arabic would be an advantage. 
  • Team leader with strong supervisory skills.
  • Good Technical reports writings.
  • Good MS office applications skills.
  • Pro-active and self motivated. 

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


REGIONAL MANAGER MIDDLE EAST & NORTHERN AFRICA


HUB: Sharjah
Reference No: ABY13-017

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Purpose
This role is responsible to develop and manage airport operations for the region in accordance with the corporate objectives and the regulatory requirements ensuring high standards of service, maintaining the security and safety of operation across the region.

Main Responsibilities

  • Ensures the implementation of the ground operation policies and procedures as set in the manual and adheres to the practices for handling passengers and baggage including connecting/transfer passengers. 
  • Manages and ensures relevant procedures for handling are adhered to at times of disruptions and delays.
  • Responsible for ensuring efficient handling of Airport Services across the network maintaining security and safety of Airport ramp operations. Review and identify areas, which affect the company standards/image and develop and implement plans under the overall guidance of the HGO to ensure procedures and standards of service meet the corporate objectives.
  • Responsible for meeting excess baggage revenue throughout the network and monitoring these closely. Audit processes, procedures and practices often to ensure this revenue stream is managed well. Seek advice and support from HGO in closing audit findings to ensure we meet with all regulatory requirements.
  • Manage the implementation of ground handling contracts and SLA to ensure all agreed services are utilized and cost are controlled. Support HGO by ensuring all SLA and other customer related contractual agreements are being met and adhered to.
  • Prepare operating budget for the airports within the region and implement effective cost control measures and submit for the review of HGO.
  • Manage day to day ground handling costs including costs involved during disruptions and delays and constantly compare these with approved budgets; review spends and take measures to reduce costs constantly.
  • Liaise with Cargo Manager on all cargo and loading related matters Control all cargo operation activities from the cargo terminal to the agreed delivery point and ensure safe loading/unloading as per ABY procedure.
  • Responsible for setting up targets and managing the station performance by monitoring day to day activities and situations and provide necessary guidance and feedback to ensure standards and procedures are followed thoroughly.
  • Liaise with Ground Operations Technical Training Division to ensure all necessary trainings are provided and regulatory requirements are being adhered to. Ensure that the airport team and ground handling personnel are fully trained and aware of the emergency procedure. Assist and support Emergency Planning division and ensure the Emergency Planning Department is fully updated with local stations regulations related to major incidents.
  • Assist the HGO in supporting all hubs by sharing/exchanging knowledge, experience, best practices and resources as and when required.
  • Support HGO in projects as and when required i.e. moving to self-handling, setting of new hub etc.
  • Ensure crew and customer accommodation & transportation agreements are in place throughout the network so as to get the right support at times of disruption.
  • Ensure GSA/GHA recruit the correct staff number and provide office and communication tools as per the GSA contract
  • Liaise with senior management of Engineering, Operations and other Departments with regard to common contractual needs and corporate objectives and Liaise with relevant international industry bodies to protect the Company’s interests.

Desired Profile

  • Educated to degree level with formal qualification in Management Studies or equivalent. 
  • 15 years of relevant experience is required.
  • Must have worked extensively with multi-national staff and have good working knowledge of contracts and negotiation skill. 
  • Excellent communication skills in written and spoken English, Skill in Arabic would be an advantage. 
  • Computer literacy is essential.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT TECHNICIAN


HUB: Sharjah
Reference No: ABY13-0085

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Purpose
The purpose of this role is to perform routine and non-routine tasks during maintenance inputs of A,C and unscheduled maintenance inputs as directed by the Licensed Engineer and Hangar Supervisor or the Production Controller.

Main Responsibilities

  • Perform routine and non-routine maintenance tasks on ABY and 3rd party aircrafts during maintenance inputs to the standards required by both ABY and current legislation
  • Ensure that they are fully conversant with the tasks allocated to them and competent to perform.
  • Ensure strict adherence to all pertinent safety precautions as published in manufacturer manuals and other publications.
  • Ensure that Licensed Engineer and Hangar Supervisor are kept fully advised of any impending service disruptions or problems.
  • Ensure that all work meets the standards required of ABY and regulatory authorities. 
  • Ensure that replacement parts and components are done in a professional manners and all the required blanking of ports and covering the exposed areas are covered and meets a high standard of quality.
  • To make sure that components are physically checked and inspected prior to fitment to aircraft or component and meet the requirements of the AMM, IPC or any other approved documentation
  • Ensure that removed components are correctly handled, labeled and blanked.
  • Maintains a clean and safe working environment
  • Completes all associated documentation prior to the end of shift
  • Reports immediately any maintenance error to immediate supervision.
  • Comply fully with any maintenance error review board
  • Able to work under harsh conditions and shift work whilst maintaining HF awareness

Desired Profile

  • Diploma in Aircraft Maintenance. 
  • Minimum 2 years experience in Aircraft Maintenance fields.
  • Good English communication skills. 
  • Age between 23-45 years. 
  • A pro-active and interactive attitude with the flexibility required for working within a small organization. 
  • Physically fit and has the ability to travel regularly and at short notice. 

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


MCC ENGINEER (A320 FAMILY)


HUB: Sharjah
Reference No: ABY13-034

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Purpose
The purpose of this role is to ensure defects are rectified on time and as per procedures and G9 quality standards.

Main Responsibilities

  • Reports to Manager MCC & Outstation and is responsible for the control of ABY aircraft defects, whether the aircraft is airborne or on ground. 
  • Review debriefs generated by aircraft systems such as ACARS for preventive maintenance.
  • Coordinate with Aircraft Maintenance Schedule (AMS), Base Maintenance and Line Stations to align aircraft for defect rectification.
  • Support out station engineers on guidance for troubleshooting defects.
  • Prepare daily critical and delay reports and produce it to management and dispatch reliability/review.
  • Ground, if necessary, an aircraft in case of a potential AOG situation arises at Line Stations.
  • Divert the aircraft as a last option, in case of a potential AOG situation arises in flight. 
  • Coordinate with other sections for granting MDD extension.
  • Issue Design Deviation Order (DDO) after consulting Manager Engineering. 
  • Keep all aircraft publications up to date.
  • Take the responsibility of MCC Supervisor in his absence.

Desired Profile

  • A degree holder with ICAO type AME license, holding company approvals on A320.
  • Minimum of 15 years Aircraft Maintenance Experience preferably MCC and line experience. At least 5 years as MCC Controller.
  • Be able to make quick decisions on technical related items.
  • Promotes good communications and interface with all section to insure that all concerned practice a coordinated approach.
  • Should have basic computer skills. 

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


FLIGHT OPERATION AUDITOR


HUB: Sharjah
Reference No: ABY13-031

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Purpose
The purpose of this role is to perform internal / external audits and surveillance and conducts accident and incident investigations as directed by Manager Quality Assurance.

Main Responsibilities

  • Responsible for maintaining the Quality assurance System internal and product audits, surveillance and spot checks for Flight Operations according to UAE GCAA CARs and IOSA.
  • Maintain and implement audit schedules, audit standards and reporting processes consistent with the Quality policy.
  • Ensure through audits that established operations and procedures are in compliance with applicable regulatory requirements.
  • Performing trend analysis of all relevant flight operations audits.
  • Ensure effective liaison with regulatory authorities and other operationally relevant external entities.
  • Raise and follow-up CAPA in Q-Pulse and with concerned owners.
  • Verify corrective action, including follow-up audits.
  • Periodically review corrective action responses to inspections and internal audit findings for Flight Operations with the QAM.
  • Formulates procedures, and processes according to the requirements of the QA department.
  • Develops and ensures that existing department policies as outlined in the departmental manuals are applicable to the Organization.
  • Plans, develops and enhances existing policies and procedures to keep abreast with the changing needs of the Company.
  • Assists in formulating and monitors comprehensive corrective actions for regulatory audits.
  • Monitors actions and solutions for the department.
  • Assist in the development and delivery of training presentations on the Quality Management system across all Flight Operations areas.
  • Develops Quality awareness through Quality Bulletins, inter-service memos, PPT etc.
  • Periodically reviews regulatory requirements according to Air Arabia approvals. 
  • Investigate accidents and incidents to identify root causes and remedial actions.
  • Follow and review deviations concessions and dispensations.
  • Follow Air Arabia approvals and certifications.
  • Maintain and control the QA records.

Desired Profile

  • Should have held a pilot license or hold an aircraft engineering degree or HND from a recognized university or engineering college. 
  • 5 or more years’ experience working in Flight Operations. 
  • Possesses appropriate knowledge of the legal requirements of the GCAA and/or EASA/FAA. 
  • Experience in an auditing or training role would be an advantage.
  • Experience in fuel auditing and de-icing as per CAR OPS 1 requirement would be an advantage.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT TECHNICIAN (A & P)


HUB: Sharjah
Reference No: ABY12-195

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Purpose
The purpose of this role is to perform routine and non-routine tasks during maintenance inputs of A,C and unscheduled maintenance inputs as directed by the Licensed Engineer and Hangar Supervisor or the Production Controller.

Main Responsibilities

  • Perform routine and non-routine maintenance tasks on ABY and 3rd party aircrafts during maintenance inputs to the standards required by both ABY and current legislation
  • Ensure that they are fully conversant with the tasks allocated to them and competent to perform.
  • Ensure strict adherence to all pertinent safety precautions as published in manufacturer manuals and other publications.
  • Ensure that Licensed Engineer and Hangar Supervisor are kept fully advised of any impending service disruptions or problems.
  • Ensure that all work meets the standards required of ABY and regulatory authorities. 
  • Ensure that replacement parts and components are done is a professional manners and all the required blanking of ports and covering the exposed areas are covered and meets a high standard of quality.
  • To make sure that components are physically checked and inspected prior to fitment to aircraft or component and meet the requirements of the AMM, IPC or any other approved documentation
  • Ensure that removed components are correctly handled, labeled and blanked.
  • Maintains a clean and safe working environment
  • Completes all associated documentation prior the end of shift
  • Reports immediately any maintenance error to immediate supervision.
  • Comply fully with any maintenance error review board
  • Able to work under harsh conditions and shift work whilst maintaining HF awareness

Desired Profile

  • Diploma in Aircraft Maintenance
  • Minimum 2 years experience in Aircraft Maintenance fields
  • Good English communication skills
  • Age between 23-45 years
  • A pro-active and interactive attitude with the flexibility required for working within a small organization.
  • Physically fit and has the ability to travel regularly and at short notice

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com


AIRCRAFT LICENSED ENGINEER (REQUIRED B1 OR B2)


HUB: Sharjah
Reference No: ABY12-194

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Purpose
The purpose of this role is to perform routine and non-routine maintenance on ABY and 3rd party aircraft in without violating safety and quality standards in a cost-effective manner.

Main Responsibilities

  • Carries out maintenance on ABY and 3rd party aircrafts during A,C check and unscheduled inputs up to or exceeding Air Arabia and GCAA standards.
  • Regularly monitors the Aircraft Defect Status sheet and ensures defects are cleared during maintenance inputs without causing operational delay while adhering to the required standards. 
  • Ensuring routine and non-routine cards are action without causing input delay beyond the allocated ground time for the check.
  • Utilize the mechanics effectively and professionally without violating safety and quality standards.
  • Deputize for the Hangar Supervisor role if requested.
  • Updates Hangar Supervisor of any problem rises which can be of a concern or could result in operational disruption, or involve a drop in acceptable service standards.
  • Advises the Hangar Supervisor of equipment or tooling shortfalls that could potentially affect maintenance inputs.
  • Carries out technical and administrative tasks as directed by Hangar Supervisor or Hangar Manager.
  • Carries out technical projects as directed by Hangar Manager.
  • Willing to work under harsh condition and shift work whilst maintaining HF awareness.

Desired Profile

  • Holder of a valid UAE GCAA Aircraft Maintenance Engineer's License or ICAO state member licensed type with recent experience of six (6) months within last 2 years and with A320/CFM-56-5 type rating endorsed.
  • Acted in the role of an Aircraft Licensed Technician for 1 year without any performance issues and subject to formal interview process
  • Minimum of 6 years in Aviation maintenance out of which 3 years as A320 C-Check Certifying Engineer, holding current Certificate to release to service. 
  • Very good knowledge of AMM/IPC/TSM/Air NAV. 
  • Good English and computer skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com. For this specific position, please specify which role(s) you are applying for: B1 or B2


A 320 CADET PILOT (MPL)


HUB: Sharjah
Reference No: ABY1104

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Purpose
Air Arabia has partnered with Alpha Aviation Academy UAE as an exclusive source for cadet pilots.

The MPL Cadet Pilot Program provides all the necessary training required to enable young men and women to become the Airline Pilots qualified on the A320 aircraft type.

Cadets meeting the standards of the airline will have the opportunity to continue with the company as a First Officer on completing their training contract of the future with Air Arabia

Desired Profile

Candidates must be aged between 17 and 33 years and must have attained a minimum education level of High School (10+2) or Equivalent.

Selection Procedure

All candidates initially have to pass several stages of selection process designed to ensure that only the most suitable candidates progress to flying training. Selection consists of a mixture of interviews, medical examinations, computer aptitude tests and tests of spoken and written English.

For additional details pertaining to selection criteria / process please contact Alpha Aviation Academy UAE directly on +971 6 557 42 43 Extension: 120;
Email: info@aag.aero; Web:www.aag.aero


CALL CENTRE AGENT


HUB: Sharjah
Reference No: ABY1042

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Purpose
To handle incoming or outgoing customer calls for for our airline business. He/She would handle account inquiries, customer complaints or support issues.

Main Responsibilities

  • Takes calls from customers, potential customers, suppliers, agents and other making enquiries regarding the services and products of Air Arabia.
  • Complete flight booking forms, prepare change of details, and issue flight ticket orders, using computers. 
  • Confers with customers by telephone in order to provide information about products and services, to take orders or cancel reservations/accounts, or to obtain details of complaints.
  • Determines charges for services requested, collect deposits or payments, and/or arrange for billing. 
  • Obtains and examines all relevant information in order to assess validity of complaints and to determine possible causes, such as extreme weather conditions. 
  • Refers unresolved customer grievances to designated departments for further investigation. 
  • Resolves customers' service or billing complaints by performing activities such as refunding money, and adjusting bills. Seeks approval of the Team Leader where applicable.
  • Checks to ensure that appropriate changes were made to resolve customers' problems. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Gathers information regarding customers needs, trends developing and other data which may be of interest to Marketing and Sales departments – feeds it back to the Call Centre Manager through Team Leaders.
  • Meet the monthly ( Revenue, calls & quality ) targets to reach the max level of punctuality & productivity 
  • Understand the real call center concept activities & work in achieving it.

Desired Profile

  • Candidate should ideally have completed High School 
  • Good Computer skills. 
  • Should be proficient in both Arabic and English. 
    • Should be analytical with good Math skills.

Interested candidates may apply for the position by sending a copy of their updated resume to cv@airarabia.com